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Marshall Stone

Founded 2001 • With Angi since August 2012

4.0

(4) Verified Reviews

Business Details

Phone Number

Address

8605 Triad Dr

COLFAX, NC 27235

Description

Marshall Stone offers quality natural & manufactured stone materials to contractors & homeowners. Withe 2 convenient stone locations, displays and inventory of the most popular landscaping a building stones. Custom stone fabrication available. If its stone, It's Marshall Stone.

Verified Reviews

A few reviews for this pro...
Carole B.
5.0
03/30/2016
unknown
Description of Work
I picked out stone for a patio at Marshall Stone, and they recommeded someone to do the work. The total cost of the job was $7,000, and most of that was labor.
Category
architect
Tom A.
5.0
11/10/2013
The entire staff were extremely professional and patient throughout the entire project. They listened to our ideas and made their recommended suggestions based on things we had not considered allowing us to make the final decisions. All referred contractors were in the same price range for their services. All were quick to respond to our phone calls and e-mails. Marshall Stone even did a surprise visit during the construction phase and a follow up when the project was completed. It was obvious that both parties took ownership and pride in their products and customer service. We are already planning Phase 2 of our patio project.
Description of Work
Provided the materials and contractor referrals for our patio project.
Category
pavers, gravel, patios
JENNY E.
5.0
09/17/2013
We have used Marshall Stone several times. We have been 100% satisfied each time. They provided us excellent customer service, all the way from the owner of the company to the delivery Drivers. We have also been 100% satisfied with every product purchased. I would highly recommend Marshall Stone! Also, their new location is great. Its designed very well and they have lots of examples there so you can See the products and get some great ideas for future projects!
Description of Work
They delivered and set up a stone fire pit
Category
pavers, gravel, fireplaces, architect
Sheila W.
1.0
07/29/2013
Marshall Stone provided the stone for the waterfall we had installed this spring. They have deliver stone 3 times. The last 2 times we ordered the stone for work we were to do ourselves. When asked about delivery, we were told they would place the pallets wherever we asked, but would not unload them. So we were prepared to handle the workload once they made the delivery. The last time they delivered, it had been raining, and the ground was soft. We had the delivery guy place pallets on both sides of the house, and as we live on a hill, both deliveries were down hill. The west side was the steepest, and there was no trouble. The other side presented the problem. The front loader slipped, ran into the evergreens on the east side, slipping and digging into the hill. In an effort to get the front loader loose, the driver no only dug deeper into the hill, broke 2 underground pipes for the sprinkler system and eventually placed the pallet well down the hill from where we had asked. We tried to keep the repair costs down, by replanting the grass ourselves and moving the misplaced pallet. The repair for fixing the main line of the irrigation system came to $379.00. The total cost came to $700.00 which included turf starter, grass seed and topsoil as well. I took my receipts to Marshall Stone today asking to be reimbursed for a portion of the expense by possibly having a credit in stone. The answer was an emphatic no. THEY WERE NOT RESPONSIBLE FOR ANY DELIVERY PAST THE DRIVEWAY. There was no qualifier stating who was responsible for delivery past the driveway. What does "we will deliver it to wherever you want" mean? The delivery fellow was very upset he had done so much damage. We had not signed the release to allow him to deliver anywhere. But we signed it after the fact knowing lawyers would have to be involved and the driver might be held accountable for the damage if we didn't. Our mistake was to sign the waver after the fact, to trust there would be good will to allow for all the damage which we could not have estimated at that point. No I would never recommend Marshall Stone. I moved to North Carolina one year ago and have been delight with the emphasis on customer satisfaction This is the first time in my experience a merchant in North Carolina has not allowed satisfaction to be foremost. Avoid dealing with Marshall Stone. In my opinion they lack the qualities of fairness or good judgement.
Description of Work
Sell and deliver stone.
Category
architect

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    Insured
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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Our RockSoild services include project design with conceptual imaging, material selection & estimating. We offer a referral program for the construction of your product through our network of contractors & masons. We operate 2 architectural stone centers with displays and offer material selection assistance (appointments requested). Delivery available.

    Services Not Offered

    Ask for details.

    Frequently Asked Questions & Answers about Marshall Stone

    How is Marshall Stone overall rated?

    Marshall Stone is currently rated 4 overall out of 5.

    What days are Marshall Stone open?

    Marshall Stone is open:

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    What payment options does Marshall Stone provide

    Marshall Stone accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does Marshall Stone offer free estimates?

    Yes, Marshall Stone offers free project estimates.

    Does Marshall Stone offer eco-friendly accreditations?

    No, Marshall Stone does not offer eco-friendly accreditations.

    Does Marshall Stone offer a senior discount?

    No, Marshall Stone does not offer a senior discount.

    Are warranties offered by Marshall Stone?

    No, Marshall Stone does not offer warranties.

    What services does Marshall Stone offer?

    Marshall Stone offers the following services: Our RockSoild services include project design with conceptual imaging, material selection & estimating. We offer a referral program for the construction of your product through our network of contractors & masons. We operate 2 architectural stone centers with displays and offer material selection assistance (appointments requested). Delivery available.

    Are there any services Marshall Stone does not offer?

    Ask for details.