Lifetime Window Tinting

"I provided a conscientious estimate my phone based on photographs sent by the client. It did not show a 70 lb wreath with metal lights hung in the middle of the largest window. At least your husband was aware that I was extremely concerned about my own safety and the lack of anticipation Noir inclusion of cost for taking down and reinstalling such a significant piece that high up on an extension ladder. If the client does not disclose that this is part of the work and is normal to add some charge which I I did not ......however, to my fault I should have left the wreath down and decline installing it because the window film needed time to dry. I felt that it was well understood, and did ask if it was okay to add $35 to cover for material cost only after I how to reinstall the film which was ultimately caused by work that was outside of the bounds of my agreement with client. Frankly I'm quite surprised that this comment was added although it seems to be from the lady of the house who was not present during the arduous and unusual increased degree of work and risk and I was subjected to. I am an excellent communicator and this is a very unusual occurrence I believe that the client did not disclose certain things when I made my estimate. Indeed they had a pristine home and landscape, I may need to look over more carefully next time."