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Clemmons Carpet Co

Founded 1973 • With Angi since August 2006

4.7

(20) Verified Reviews

Business Details

Phone Number

Address

2701 LEWISVILLE CLEMMONS RD

Clemmons, NC 27012

Description

Additional addresses: p.o. Box 890, Clemmons, NC 27012, Forsyth county map 2701 Lewisville Clemmons road, Clemmons, NC 27012, Forsyth county map 2711 Lewisville Clemmons road, Clemmons, NC27012, Forsyth county map Additional contact: Glenna Johnson

Verified Reviews

A few reviews for this pro...
Nancy D.
5.0
08/26/2017
Clemmons Carpet worked around our schedule, coming when we were off and waiting when we were working. They moved furniture carefully and professionally, putting things back in the proper position. Doug Johnsen and his staff of installers made sure we were happy in all aspects of the job.
Description of Work
I had the whole house re-floored. Carpeting and vinyl flooring was installed throughout and looks great. We also had a new counter top installed in the kitchen as well as new back splash.
Category
carpet installation, ceramic tile, countertops, flooring contractor
Gail H.
5.0
01/09/2017
It was excellent! I've recommend them to everyone! Doug was so helpful! He explained everything to me and everything was done in a timely manner!
Description of Work
They installed carpet in my town-home and painted my home.
Category
carpet installation
cynthia P.
5.0
06/09/2016
I had initially gone to them (Doug and Chad) to get measured for a basement remodel. Nothing to do with them but it took 3 months to finish. When we were at the point to pick out carpet I decided to go look at home depot and another carpet store just for comparison. Should have just stuck with Clemmons Carpet! Quality of carpet for the $$ was as good as HD and much better than the other carpet store. Not only did I need carpet but I need a small tile area near the exterior door. Clemmons carpet had enough spare tile and a guy to do it the next day. I was expecting the carpet to come in a week and they surprised me with it coming in 4 days. Got the tile entry way AND carpet installed the same week it was ordered!! Amazing.
Description of Work
They installed a small tile entry way and 1000 sqft of carpeting.
Category
carpet installation
Tim K.
5.0
12/09/2015
unknown
Description of Work
They laid carpet in family room. The installers were professional and did a great job. The cost was very competitive.
Category
carpet installation, flooring contractor
Erin S.
4.0
10/27/2015
unknown
Description of Work
Carpet and install
Category
carpet installation, flooring contractor
Melanie M.
5.0
09/10/2015
I am extremely picky about my home. I received a recommendation from a homeowner that is equally picky. They did not disappoint. From beginning to end, I was extremely happy with the process and handling. The store offered several options on the front end to allow me to consider among a range of products. I very happy enough with the carpet, so much so that I'm using it in a second home. I found the salespeople, and particularly the owner (Doug), to be extremely helpful and professional. He worked to accommodate my schedule, which was greatly appreciated. His staff's carpet installation was the best I've seen. They were detail oriented and provided a quality of service that most installers at other firms fail to do. Anyone from this firm coming to my home was on time and ready to work. Without any hesitation, I will use them again and offer the highest recommendation for this group.
Description of Work
Clemmons Carpet installed new carpet through my home and vinyl flooring in my kitchen.
Category
carpet installation, flooring contractor
Lowell B.
5.0
10/07/2014
unknown
Description of Work
We needed existing carpet put back in place where we had repairs done to the subfloor. They showed up the same day we called, exactly when they said they would. My wife and I are very satisfied with the quality and speed of their work. We never anticipated getting someone to help so promptly.
Category
carpet installation
Don B.
2.0
03/05/2014
It did not go well... I went with Doug because my girls liked him because he knew some of their teachers at West Forsyth. He is Very personal and I paid him in advance and received about a 5% discount. That was a mistake. The carpet to be installed I was told by my daughter was the lighter colored carpet sample. She told me of the debate she had with Doug where he was pushing the carpet that was installed. Unfortunately, I was out of that discussion and I was the person at the house when the carpet was installed. Not knowing the carpet being laid was not the correct carpet, the job was completed. Doug met with my daughter and my ex later and said it was a misunderstanding that he thought they had agreed to the carpet he was pushing. One thing I do know happened, was with his installers. The lead guy said when he arrived that instead of a 2 day installation that he wanted to do it all that day and could they stay until 6 - 7 pm. I told him NO! He needed to be out of the house by 5 - 5:30 because my daughter had a concert that evening at 7pm and the 3 ladies needed to get ready to go to it. Imagine my surprise when I called at 6:15pm and he was still in the house finishing up. I spoke with him and he seemed offended that I was upset with him for not adhering to the 5pm deadline. The daughter performing had gotten ready and left, but my other daughter and my ex were still in the house. Three women having to shower, etc. with strange men in the house is NOT what I wanted. It was ALL about Doug's crew finishing up so they could move to another job the next day. In the end, they had to come back a couple of times and finish up anyway... NOT a good experience! Update: Below is my response as well as an email received pertaining to this rating: Hi Doug, I did tell you that my daughter AND ex-wife said you installed the wrong carpet. To your credit you even met with them after we talked and tried to convince them otherwise. The carpet looks fine to me, BUT it is not the carpet they say they chose, and yes, I do believe them. NOTHING in my Review for Clemmons Carpet is not factual, and I do take offense to your derogatory remarks below. Don -----Original Message----- From: and lt;djohnsen@bellsouth.netand gt; To: and lt;don032997@aol.comand gt; Sent: Tue, Mar 11, 2014 2:46 pm Subject: RE: clemmonscarpet.xls Don – That’s absolutely ridiculous what you wrote on Angies List. I mean Come on – are you that shallow of a man where you cant tell me that in Person ? Your KIDS picked out that carpet , I installed it , it looks great , and you STILL bash me on social media. What a j*******. Your crazy ex wife threw me under the bus, you believed her, and now you write something ridiculous that is a LIE . A complete lie. I am so mad right now I could scream that a business man like your self would act like a teenage girl and write something so stupid. Pathetic. Dude, get the stories straight before you look like an idiot. Doug
Description of Work
Replaced carpet in ex wife's house
Category
carpet installation, flooring contractor

Service Provider Response

I met with homewoner, [member name removed] NOT PRESENT , and they picked out carpet . I installed carpet . Job looked very good. Customers happy. After installation , they said wrong carpet . Took sample back over, daughters confirmed that was color. Ex -wife says still wrong color. Customer paid in full prior, and I should up day of installation. Not sure where scheduling issue was , but it takes 2 days to install 160 yards, customer was told this but language barrier an issue . Bottom line : I lived up to my end of bargain, gave good price, installation perfect , so no probelms here . Not sure where I could have improved but job turned out perfect.
kathryn B.
3.0
04/26/2013
I found them extremely high in price.
Description of Work
I called them for a quote.
Category
flooring contractor
Joe B.
5.0
03/14/2013
Great job from start to finish. Would definitely use again.
Description of Work
Replace carpet in upstairs. Four rooms and hall.
Category
carpet installation
Jeff H.
5.0
12/26/2012
They were prompt to schedule and give an estimate. They were competitive. The installations went well and the finished carpeting looked very good as well. Installations were done within two weeks and, shen scheduled, were installed on time. Had living room and three bedrooms done in one installation and three bedrooms and hallway done in another installation.
Description of Work
Used them for two installations. They were prompt to schedule and give an estimate. They were competitive. The installations went well and the finished carpeting looked very good as well. Installations were done within two weeks and, shen scheduled, were installed on time. Had living room and three bedrooms done in one installation and three bedrooms and hallway done in another installation.
Category
carpet installation
Susan W.
5.0
11/13/2012
They worked with me in trying to find exactly what I wanted. They were trusting in letting me take samples home without knowing who I was (they did not take my name). They were so friendly that I felt like I had known them for a long time. The prices that they gave me were about the same on some items as other places and then on lower on other items.
Description of Work
I went to Clemmons Carpet to look at Laminate flooring. They had installed my parents carpet and had given a great service. When I went the sales people were very friendly, helpful and professional. They went above and beyond in working with me more than what some of the other places that I had been. I have not bought any flooring as of yet but they are my number 1 choice to go to. I highly recommend them after seeing their service at Mom and Dad's place and then dealing with them.
Category
flooring contractor
Elizabeth L.
5.0
04/26/2012
The experience went fine. Everything done on time and as promised.
Description of Work
We had a water overflow in the basement and had to have all carpet replaced. They did a great job and worked with us on the price.
Category
carpet installation
Steven H.
5.0
01/12/2012
overall very good experience, from the beginning they were very generous in allowing us to take home numerous carpet samples to throw on the floor all over the house, Negotiated price for the carpet was lower than what was quoted at Lowes and installation was less expensive and well performed, this was particularly noticeable on the stairs where they did a much better job than the carpet that was already there, and they did not charge per step which kept the cost down. They arrived when promised for the majority of the job, however were a bit less reliable in coming back to finish off a portion that could not be done originally (not their fault) but they did come back within a few days of when they said they would. Overall a very good experience
Description of Work
carpet was purchased and installed in 2 bedrooms, a hallway and two sets of stairs
Category
carpet installation
Sandra S.
2.0
12/08/2011
I was looking for carpeting for some stairs in my home. I called the company and asked for them to send someone out to measure. They said they would have someone call me to set something up. Several days went by with no response, so I had to call them again. They did send someone out who was professional and courteous. I had asked if they might have a remnant that would work for the area to be carpeted. He said he wasn't sure, but would call and let me know. Another week went by with no phone call. This time I drove to the store personally. The salesman was friendly and offered to show me what remnants were available. I also picked out another carpet sample (that would have to be ordered) just in case the remnant didn't work. He said he would have the piece measured and would let me know whether or not it would work. After several more days and no response, I called them. The salesman remembered me and said and quot;no, the remnant will not fit.and quot; When I asked him the price for the other carpet I had selected, he gave me a ballpark estimate and said I would have to come back to the store since he couldn't find the information he had written down about my order. The poor customer service was the reason I decided not to do business with Clemmons Carpet. I got the feeling that my job was too small for them so they were trying to make me go away. Well, it worked!
Description of Work
Carpet estimate
Category
carpet installation
Werner G.
4.0
09/29/2010
It went very well. Gregg from Clemmons carpet did a good job, given difficult circumstances. I had 2 sets of stairs where the berber carpeting had buckeled, and was creating a trip hazard. After taking my info the previous day, Gregg was prompt and courteous. He explained what he could do for me, to get the result I wanted. He was careful not to damage the walls or staircase.
Description of Work
I had carpeting stretched on 2 sets of staircases, and in an office. This company was the only one that would agree to do it. I had tried a reputable competitor 3 times and no one ever returned my call!
Category
carpet installation
mary j C.
5.0
06/16/2010
Their work was fine. I used this company because I had heard, by word of mouth, that they were reasonable with price and also good with installation. I spent about $2500. I will use this company in future.
Description of Work
Clemmons Carpet Co gave me a quote and installed carpets in 3 bedrooms last month.
Category
carpet installation
DARRI H.
5.0
05/05/2010
They removed the old carpets and disposed them. They were very professional. The work went as scheduled. There were no problems. They gave me an estimate before the installation and they stuck to it. I am planning to call them for some carpet installation in the kitchen, shortly.
Description of Work
I have used Clemmons Carpet, four years ago. They installed new carpets in my entire house.
Category
carpet installation
Linda B.
5.0
10/11/2008
Service was exceptional. They delivered it to my home.
Description of Work
I bought porcelain ceramic tile from them.
Category
ceramic tile
Elinor K.
5.0
08/07/2006
THEY GET THE JOB DONE WHEN THEY SAY THEY WILL. THEY DON'T MESS AROUND, AND THEY GET RIGHT TO IT. THEY ARE ALL PROFESSIONAL, AND THEY CARE ABOUT KEEPING THEIR CUSTOMERS HAPPY.
Description of Work
THEY PUT DOWN LAMINATE FLOORING AND SOME CARPET, AND THEY PUT SOME TILE IN MY HOME.
Category
carpet installation, ceramic tile, flooring contractor

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, PayPal, Financing Available
    Warranties
    Ask for details

    Services Offered

    all floorcoveringa

    Services Not Offered

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    Frequently Asked Questions & Answers about Clemmons Carpet Co

    How is Clemmons Carpet Co overall rated?

    Clemmons Carpet Co is currently rated 4.7 overall out of 5.

    What days are Clemmons Carpet Co open?

    Clemmons Carpet Co is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Clemmons Carpet Co provide

    Clemmons Carpet Co accepts the following forms of payment: Check, Visa, MasterCard, American Express, PayPal, Financing Available

    Does Clemmons Carpet Co offer free estimates?

    Ask Clemmons Carpet Co for details on free project estimates.

    Does Clemmons Carpet Co offer eco-friendly accreditations?

    Yes, Clemmons Carpet Co offers eco-friendly accreditations.

    Are warranties offered by Clemmons Carpet Co?

    No, Clemmons Carpet Co does not offer warranties.

    What services does Clemmons Carpet Co offer?

    Clemmons Carpet Co offers the following services: all floorcoveringa

    Are there any services Clemmons Carpet Co does not offer?

    ask for details