Tony's Sewing Machine Repair

Sewing Machine Repair

About us

I am a mobile Sewing machine service and repair business, servicing primarily Johnston Co, NC and portions of surrounding counties. When calling for an appointment please have the make and model # handy. If after hours feel free to send an email with all information and a description of the problem to: <a target="_blank">[email protected]</a> Thank you

Business highlights

51 years of trusted experience

Services we offer

Mobile Sewing Machine Repair - In-Home Service.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 58 reviews

Pamela A.
03/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: My old Singer had a tension issue, so I brought it into the shop. The owner took my machine and fixed it on the spot at no cost. I couldn't believe it! It felt like I was in a small town shop where everyone knew everyone else and where hospitality is key. I'll go back, without a doubt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
02/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Routine cleaning of my computerized sewing machine. Answered questions and volunteered tips about my machine.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Susan B.
02/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: I took my broken old machine to see if it could be repaired. After about 1/2 hour of (free) examination, the owner gave me all the options of what repair of the current problem would cost and warned me that the plastic gears generally have about a 20 year life whether used alot or not, and cost about $200 to replace. Since the machine was maybe 25 years old and the repairs (mostly parts) would add up to too much, I decided to buy a new machine. They listened to my sewing habits and showed me two machines and spent alot of time explaining their features to me. I went to compare prices and quality reviews online and found their prices entirely competitive with Amazon and other suppliers for decent quality machines, so I ordered through the store. While I did not actually use their maintenance & repair services, I am looking forward to doing so in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James G.
01/2013
5.0
sewing machine repair
  + -1 more
It was good! They took about 3 days before I got the machine back. The price was good.
Description of Work: They were able to fix our sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly B.
01/2013
5.0
sewing machine repair
  + -1 more
Highly recommend this store. I did not know where to take my old Singer machine so after I joined Angie's List and saw the great reviews for Fairfax Sewing Machine Service Center I decided I would try them. I called in advance to let them know I was bringing my machine in. As soon as I walked in the door I just knew I was in good hands. They were wonderful, friendly, and I could tell they understood their business. I'm also glad I took the machine in when I did because of the rust and smoke residue would have done damage to my machine if left there. I also have an old Singer Treadle machine which I'm taking in to have cleaned up and fixed. My grandmother gave this to me and I want to use it. They work on them too!
Description of Work: General clean and check up and repair. Fairfax Sewing Machine Service Center informed me there was a large amount of soot and rust in the machine and asked me where the machine had been stored. I told them it was contained in a sewing cabinet which I had not used in about 5 years. Also informed them I had a house fire a couple of years ago. I had not mentioned this because I did not think it really mattered as we had a company clean all of our things. I had a problem with the stitch regulator before the fire but just had never taken the machine in to be looked at. Fairfax Sewing Machine Service Center told me the stitch regulator pressure washer was worn. Singer does not make this part any more but they showed me how I can still use my machine with a simple fix which he did. They cleaned up all the soot and removed the rust. My mom gave the machine to me and I'll never part with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68.5

Stephen K.
01/2013
5.0
sewing machine repair
  + -1 more
Great experience all around. Not only was my machine fixed but I also learned what to do to keep it from breaking down. He also advised me that the machine I own, which is 20 years old, is just fine for the sewing I do. He never tried to sell me a new machine that I really didn't need. Very honest people.
Description of Work: The fabric wouldn't move, the needle just went up and down in the same place. Took it in and after a couple of minutes he asked me, "when did you last use the machine and how often do you use it?" I told him rarely and that I probably hadn't used it in a year or two. He explained that the oil in the feed dog mechanism thickens over time eventually becoming hard. That kept the mechanism that advances the fabric from moving.I left the machine with him while we were on a trip. He cleaned it all out, oiled it and made sure to tell me that even if I don't sew often to go ahead and just run the machine for a few minutes every couple of months to keep the oil moving. Machine works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

CHRISTINE M.
01/2013
5.0
sewing machine repair
  + -1 more
It was very nice doing business with them. The last time I was there, they only accepted cash or check. The sewing machine was ready when promised.
Description of Work: They repaired a sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68.5

Jason R.
12/2012
5.0
sewing machine repair
  + -1 more
Price was a bit high. However, they fixed the machine quickly and were very knowledgeable.
Description of Work: Adjusted tensioning on sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paige H.
12/2012
5.0
sewing machine repair
  + -1 more
Great experience. I was relatively new to the area and used Angie's list to locate a sewing machine repair shop in my area. I called the shop and explained my needs. The gentleman was very helpful and upbeat. When I dropped off the machine, he happened to be outside and saw me struggling to carry the heavy metal machine. He came to my aid and carried the machine in for me. The repairs were done on time at a reasonable price. I was very pleased with the service and will take it back there for any future needs.
Description of Work: Vintage Singer Sewing machine was cleaned and tuned. The tension setting was repaired also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cherie J.
12/2012
5.0
sewing machine repair
  + -1 more
I was in the middle of making a present for my children for Christmas when my Singer Futura started acting up. The fabric started to p*****, so I checked the tension and tried to rethread the machine. I could not get the thread through the tension disks. After troubleshooting with no success I called Fairfax Sewing Center and inquired about their services. I really wanted to finish the Christmas gift for my children so was willing to pay for next day service. I took the machine to the store....and he was able to thread it without difficulty. I tried and was also able to thread it without difficulty. When I hesitated to just leave the store as there was clearly a problem earlier, he disassembled part of the machine and searched for any caught threads. He could not find anything and was consistently able to thread the machine. He reassembled the machine and did not charge me anything for his time. I will definitely take my machine back to him if I encounter any more problems as well as for regular service.
Description of Work: He took apart two sections of the machine, looked for caught threads and debris, threaded machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith Z.
11/2012
5.0
sewing machine repair
  + -1 more
I was impressed how they opened the door for me when I brought my machine into the store and carried it into the store for me and then carried it out to my car when the service was completed. I used this company once before in 2003 and was happy enough then to bring it back in 2012.
Description of Work: Had a general service on my 1996 Pfaff. The bobbin wind process was sticking and would not disengage from the presser foot mechanism. Fairfax Sewing knew exactly what to do and how to fix it with confidence and a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy C.
11/2012
5.0
sewing machine repair
  + -1 more
The company was excellent to deal with - very pleasant, work done well and promptly. I would definitely use them again.
Description of Work: Sewing machine cleaning and repair. He went out of his way to work with my machine to see if it could simply be repaired, so that I wouldn't have to purchase a replacement part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eloise W.
11/2012
5.0
sewing machine repair
  + -1 more
I dropped my machine off for cleaning and repair and received it back within 5 days. The work was done well and at a reasonable cost.
Description of Work: They inspected, cleaned and repaired my Kenmore sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Barry N.
11/2012
5.0
sewing machine repair
  + -1 more
Very professional. Their estimate was exactly correct
Description of Work: good overhaul of sewing machine; price was exactly as estimated

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sue N.
10/2012
5.0
sewing machine repair
  + -1 more
The shop had a sign with the repair charge for different types of machines and that was what I was charged. I dropped off at the shop on a Friday and was told the machine would be ready on Tuesday, which it was. They also explained what I had done to jam the needle and how to avoid repeating the problem. Very professional.
Description of Work: They repaired my sewing machine which had a jammed needle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

John J.
10/2012
5.0
sewing machine repair
  + -1 more
WE called them, we went in with the machine, they serviced it within 2 days and called us to say it was ready for pick up.
Description of Work: Serrviced our singer Sewing Machine and adjusted tension

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Helen B.
10/2012
5.0
sewing machine repair
  + -1 more
I am a repeat customer at Fairfax Sewing Center. I used them in the past to service a sewing machine that was not working properly after the needle got jammed while attempting to hem a pair of jeans. I was certain the machine was not repairable and ready to junk it for a new machine. The competent repair person at FSC pointed out the value of the machine and completed the repair . Fast Forward to July 2012 - for some reason the bobbin thread kept jamming. Believing the machine needed a tune up, I again took the machine into FSC. Turns out I was using plastic bobbins when I should have used metal, and I was threading the bobbin case incorrectly. The technician at FSC checked the machine out while I waited, and even gave me a lesson in what I was doing wrong. All of this for $0 cost. Total time from start to finish - 10 minutes. You can't beat this "old fashioned" service. Hopefully my machine won't need repairs any time soon, but if it does, will definitely take it back to Fairfax Sewing Center!
Description of Work: Bobbin thread kept jamming - technician fixed it for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jeanne H.
09/2012
5.0
sewing machine repair
  + -1 more
They said most repairs have a fixed price, $68.50, and they phone you first if it will be more. Most are fixed in a week or less time. It took less time.
Description of Work: Sewing machine repair. (A broken needle had dropped into the inside mechanism and got caught in the hook gear.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68.5

Suzanne K.
05/2012
5.0
sewing machine repair
  + -1 more
The location off of I-66 was very convenient for me. BTW, the address is 11194 Lee Hwy, Fairfax, VA 22030. The shop is tucked away in the strip mall, but the shop owner had told me it was next to the jewelry store in the same strip mall, which was easy to find. The owner is very courteous and professional. My sewing machine is now working very well. The cost was about $20 less then I paid the previous year for an unsatisfactory job. (I wasn't on Angie's list on the time. Mistake!)
Description of Work: I wasn't able to use any of the fancy stitches on my Janome sewing machine. It did straight stitch OK. I asked for a cleanup and any necessary repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

patricia E.
04/2012
5.0
sewing machine repair
  + -1 more
I had a machine that broke down at a time that I really needed it to get back in business with. I took the machine to them. They were very clear about how quickly they could get the work done and how much it would cost. He told me that he would call me if the machine needed more than a general tune-up. The service was exactly what I needed and what I expected. I would use them again if required.
Description of Work: I used Fairfax Sewing Center for sewing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine W.
02/2012
5.0
sewing machine repair
  + -1 more
He was very helpful and informative. The problem I had with my machine was an easy fix. He walked me through it, gave me a short lesson about my machine and didn't charge me for a thing. I would definitely go back if I ever needed service in the future. My only issue had to do with his location. He moved some time ago and it wasn't reflected on google or in this listing. His new address is 11194 which is just across the street and down a little further. He kept the same phone number, so I was able to find him shortly after arriving at the original address.
Description of Work: The bobbin assembly fell apart. He made sure there were no issues with the pieces and then put it back together explaining each step..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda Ann W.
02/2012
4.0
sewing machine repair
  + -1 more
They sell the brand of sewing machine I have and that's the only kind I like and they are the only ones that can fix it. They are family owned and the employees are family. I will keep going there.
Description of Work: They serviced my sewing machine for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

JAMES S.
02/2012
5.0
sewing machine repair
  + -1 more
I brought in my Janome sewing machine for a tune up and to fix some minor quirks and they did. Professional, very knowledgeable and friendly.
Description of Work: Service and Repair crooked sewing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

Deborah M.
09/2011
5.0
sewing machine repair
  + -1 more
They were very friendly. I brought the machine in on a Thursday and was told it would be ready by the following Tuesday, and that they'd call if repairs were needed other than regular maintenance. On Friday I got a call that it was complete and just needed servicing. I haven't had a chance to try the machine out yet, but they showed me the stitching sample from the machine after it was fixed. I'd definitely use them again.
Description of Work: My Singer was jamming. They performed regular maintenance/tune up on the machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Carissa B.
06/2010
5.0
sewing machine repair
  + -1 more
I have been going to Fairfax Sewing Center for over 10 years. They started by repairing my old Singer. Then I upgraded and purchased a Janome from them. The sales experience was fantastic because it wasn't a sale, just a simple question/answer/demo without being pushy. I've since had my Janome tuned up and a minor repair and the service was fast, efficient, and friendly. I highly recommend.
Description of Work: Tune ups, repairs, and sales.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
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Contact information

Private, Clayton, NC 27520


Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewing Machine Repair

FAQ

Tony's Sewing Machine Repair is currently rated 4.9 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Tony's Sewing Machine Repair accepts the following forms of payment: Check
Yes, Tony's Sewing Machine Repair offers free project estimates.
No, Tony's Sewing Machine Repair does not offer eco-friendly accreditations.
Yes, Tony's Sewing Machine Repair offers a 10% senior discount.
No, Tony's Sewing Machine Repair does not offer emergency services.
No, Tony's Sewing Machine Repair does not offer warranties.
Tony's Sewing Machine Repair offers the following services: Mobile Sewing Machine Repair - In-Home Service.

Contact information

Private, Clayton, NC 27520


Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM