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Reviews
4.05 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 20% |
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Showing 1-5 of 5 reviews
Ray T.
Feb 2017
Appliance Sale
unknown
Hollon B.
Sep 2016
Appliance Sale
It was terrible. We ordered online from Sears.com. We wanted haul away of our old fridge which cost $25. We were told we had to drive to a store to pay for haul away, we couldn't pay online or over the phone. Our delivery window was 2:45-4:45 pm. It was delivered after 8 pm and the crew didn't leave our home until 9:20 pm. One french door handle doesn't work because of a defective screw and the freezer handle is damaged. We now have to wait 7-10 days to get new parts. Sears was unwilling to compensate us or overnight the parts. "I'm sorry" was all we got. We did not even get a phone call regarding the late delivery. My husband arranged his work schedule to be home for the delivery. We have never had such a bad experience with competitors like Lowes or Home Depot.
Libbie T.
Aug 2016
Appliance Repair
unknown
Lesley K.
Oct 2015
Appliance Repair
unknown
Maureane H.
Jul 2013
Appliance Repair
I provided them above. I had an appointment, but the provider didn't show up in the 4-hour time block scheduled. They said they would call back to reschedule, but never did. When I called back to Sears they were happy to make a new appointment, then again the "technician" couldn't make it. I have no idea if they can repair anything - they never were able to keep an appointment.
Barbara M.
Nov 2011
Appliance Repair
We've been happy with them. I liked their scheduling and disliked that they didn't arrive on time.
Licensing
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FAQ
SEARS is currently rated 4.0 overall out of 5.
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.
No, SEARS does not offer a senior discount.
No, SEARS does not offer emergency services.
No, SEARS does not offer warranties.