Reviews
3.96 Reviews
Showing 1-6 of 6 reviews
Ray T.
02/2017
appliance sales
+ -1 moreunknown
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Yes, I recommend this pro
$110
Hollon B.
09/2016
appliance sales
+ -1 moreIt was terrible. We ordered online from Sears.com. We wanted haul away of our old fridge which cost $25. We were told we had to drive to a store to pay for haul away, we couldn't pay online or over the phone. Our delivery window was 2:45-4:45 pm. It was delivered after 8 pm and the crew didn't leave our home until 9:20 pm. One french door handle doesn't work because of a defective screw and the freezer handle is damaged. We now have to wait 7-10 days to get new parts. Sears was unwilling to compensate us or overnight the parts. "I'm sorry" was all we got. We did not even get a phone call regarding the late delivery. My husband arranged his work schedule to be home for the delivery. We have never had such a bad experience with competitors like Lowes or Home Depot.
Description of Work: We ordered a new refrigerator and had delivery and haul away.
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Libbie T.
08/2016
appliance repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Lesley K.
10/2015
appliance repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Maureane H.
07/2013
appliance repair
+ -1 moreI provided them above. I had an appointment, but the provider didn't show up in the 4-hour time block scheduled. They said they would call back to reschedule, but never did. When I called back to Sears they were happy to make a new appointment, then again the "technician" couldn't make it. I have no idea if they can repair anything - they never were able to keep an appointment.
Description of Work: The provider (Sears at Home) allowed me to make a convenient appointment for service of my Kenmore washing machine. They gave me a 4 hour window for service, but didn't even come close to meeting the appointment. They didn't seem inclined to do anything for me after their "technician" could not keep the appointment. They seem to overschedule their service men. Then it's just too bad if you wait at home all day for someone to show up. I'm going to see if I can find a repair service that actually behaves as though they need/want my business.
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Barbara M.
11/2011
appliance repair
+ -1 moreWe've been happy with them. I liked their scheduling and disliked that they didn't arrive on time.
Description of Work: We used Sears for appliance repair probably 4 months ago.
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Yes, I recommend this pro
$200
Contact information
8878 US HWY 70 W STE 300 , Clayton, NC 27520
Licensing
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
SEARS is currently rated 3.9 overall out of 5.
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.
No, SEARS does not offer a senior discount.
No, SEARS does not offer emergency services.
No, SEARS does not offer warranties.
Contact information
8878 US HWY 70 W STE 300 , Clayton, NC 27520