Zen Windows Carolina LLC

5.0

(123) Verified Reviews

Founded 2013 • With Angi since May 2014

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Family Owned & OperatedFamily Owned & Operated
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Licensing

Licensed
  • Trade License Number
  • 77733
  • Trade License Locale
  • North Carolina
  • Trade License Authority
  • NC Licensing Board for General Contractors
  • Trade License Expiration
  • 12/31/2017
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
1:00 PM - 5:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Company Contact

3440 Toringdon Way Ste 205

Charlotte, NC 28277

Lake House Renovation

Lake House Renovation

window replacement
We replaced old wood windows with new energy-efficient vinyl replacement windows. We installed a beautiful new fiberglass front door, along with new fiberglass patio doors.

Description

At Zen Windows, we think that finding replacement windows and doors for your home should be a simple, pleasant experience. Our team works closely with you via e-mail and phone to help shape the improvements you envision without ever having a salesperson visit your home. Zen Windows sets our clients at ease with our "No Down Payment Policy". All projects are completed before any money is paid to us. We offer a fully-transferable lifetime warranty on both the labor and material of your windows and doors....

Verified Reviews

5.0

(123) Verified Reviews

Ratings Distribution

5

119

4

4

3

0

2

0

1

0

Rating Details

Price

4.9

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Resposiveness

5.0
Read reviews by category
window replacement (121)door installation (10)window security film (3)egress window (2)
Showing 1-10 of 123 reviews
5.0

02/15/2021

We researched like maniacs!! There are so many replacement window options and even more companies to choose from! It can be extremely overwhelming and we quickly experienced information over load. In order to come to an informed decision, we narrowed it down to two factors. 1) choose a quality, trusted manufacturer with one **** of a warranty and then, 2) find a company with a stellar reputation b...

DESCRIPTION OF WORK
Window replacement

CATEGORY egress windows,replacement windows,security windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/15/2021

SERVICE PROVIDER RESPONSE

You are too kind! I'm so glad we were able to meet your expectations. It was a pleasure to work for you guys.
5.0

12/22/2020

The process was as smooth as butter and the windows look amazing!

DESCRIPTION OF WORK
Replace a few windows downstairs including a larger picture window.

CATEGORY replacement windows

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write a review. I’m glad you enjoyed the process.
5.0

11/16/2020

The crew was punctual and removed and installed the windows in a little over 6 hours. I was concerned about what they would find when removing the 1922 rope and weight windows but everything went very smoothly. I had done quite a bit of research and this company and window consistently was the highest rated. The new windows look great and I can tell a difference in the noise level from outside and...

DESCRIPTION OF WORK
Replacement of 21 original windows in a 1922 home

CATEGORY replacement windows

COST $13,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/09/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your experience. So happy things turned out as you expected. You were a pleasure to work for!
5.0

09/14/2020

Great....the porch looks and feels fantastic. No more wet porch after rain, or shredded blinds from the wind. The windows move easily and the door is terrific in the way the screen operates. I have received many compliments on the appearance. And no issues so far with function. The only minor issue was they forgot to send two screens but they are on the way. My son owns the house

DESCRIPTION OF WORK
I have a porch with only screens and they installed windows with screens and a new door.

CATEGORY replacement windows,doors

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/14/2020

Images

Photo for Zen Windows Carolina LLC - 3440 Toringdon Way, Charlotte, NC - 38873353

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SERVICE PROVIDER RESPONSE

The porch looks gorgeous! Thanks for allowing us to help with the project.
5.0

05/18/2020

Zen made the window replacement process very easy. From the start, to get a quote we just had to take some pictures of our current windows and email to Zen. No hours spent with a salesperson in our home, pushing there if you order today deals. When our windows came in, their install team made sure we knew what to expect and kept as distant as they could from our family. Work areas were cleaned aft...

DESCRIPTION OF WORK
Replaced windows in our home

CATEGORY replacement windows

COST $8,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/05/2020

SERVICE PROVIDER RESPONSE

Easy, simple, painless! Glad we could be a part of it. You’re going to enjoy those FlexScreens whenever you need to clean the windows. Good choice. Thanks!
5.0

04/05/2020

We quickly received an email quote based on pictures and the rough measurements we emailed to Zen, as well as quick responses to several questions. Being hands-on people, we asked Brian (Zen president) to come to our home to show us an actual window sample and he came at a mutually agreeable time. Once we decided to use Zen for our windows, the installation manager, Scott, came by and took detaile...

DESCRIPTION OF WORK
We replaced all the windows in our home (total - 10 windows)

CATEGORY replacement windows

COST $6,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2020

SERVICE PROVIDER RESPONSE

Thank you so much for trusting us to help with your window project. I’m glad you enjoyed the process. You were a pleasure to work for!
5.0

02/15/2020

Quoting process very easy to compare prices with no home visit required. Very friendly and helpful throughout the process. High quality windows and competitive pricing. Install crew made sure the house was clean prior to leaving each day. Any concern with installation was quickly resolved. Great experience from start to finish!

DESCRIPTION OF WORK
Replace windows

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/03/2020

SERVICE PROVIDER RESPONSE

Thank you for trusting us to work on your home.
5.0

12/11/2019

Great. Brian Zimmerman and his team were courteous, knowledgeable, and professional. Very pleased with the results.

DESCRIPTION OF WORK
Replace two fixed windows in bathroom

CATEGORY replacement windows

COST $2,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/06/2019

SERVICE PROVIDER RESPONSE

Thanks again. If we can ever be of service again, please let us know.
5.0

10/18/2019

It was a great experience. No high pressure sales pitch or telling me how much better their windows were. The crew showed up on time and did a great job. The new windows are great. The first thing we noticed was how much quieter it was. We are glad we made the decision to go with Zen Windows.

DESCRIPTION OF WORK
new windows

CATEGORY replacement windows

COST $6,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2019

SERVICE PROVIDER RESPONSE

Thank you for trusting us to work on your home. Glad to hear that your home is quieter now!
5.0

10/10/2019

They provided excellent advice, but do not do repairs.

DESCRIPTION OF WORK
Repair window

CATEGORY replacement windows

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2019

SERVICE PROVIDER RESPONSE

Hope we were able to point you in the right direction. If we can ever be of service, we do vinyl replacement windows, vinyl sliding doors and fiberglass entry doors.

Services Offered

We offer vinyl replacement windows, patio doors and entry doors. Vinyl windows come in in double hung, casement, awning, slider, bay, bow, picture, garden, hopper, round top, and special shapes. Many colors and finishes are available as well. We offer hinged and sliding doors in several styles. Zen guarantees the highest quality and professionalism on the market.

Services Not Offered

Long sales presentations. Hassle. Frustration. Fake discounts and price drops.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
3%
Emergency Service
No
Warranties
Yes