Zar Custom Homes

Great

The first buyer fell through after not getting all the repairs they wanted by the people they wanted doing it. Russell went above and beyond, willing to meet with the buyer to show him what was done and why. He had to endure some unnecessary rudeness also. But, once that fell through, I wanted to make under the house up to what the inspectors wanted to see, irregardless that I thought it was already done right and good enough. Russell was willing to do that also. This resulted in a real buy, thankfully!

Russell and his team just completed a two car garage addition to my home that was built in the 80's and never had a garage. The finished product is beautiful, I couldn't be happier! Here is the thank you letter I sent to Russell with his final payment: "I wanted to write and thank you and your team once again for doing such a terrific job on our garage project. We are all just thrilled with the final results. We?ve met so many new neighbors. People keep stopping by and commenting on how nice it looks. The brick face and siding match great! I was pretty concerned we would have a tough time matching those materials up to the existing structure but it worked out fine. The concrete work around the outside leading to the back patio looks so nice. I love the brick stairs off the back of the garage too. Your professionalism and certainly patience throughout this project does not go unrecognized. As I?ve mentioned before, I?ve done several remodeling projects in the past and I?ve never had an experience like this one before. Your willingness to work through any hurdles and ensure the project was staying on track so that we would get the final results we wanted was a refreshing change from what we?ve dealt with in the past. In fact, I?ve never finished a remodeling project without any regrets or dissatisfaction. I can say with this project that was accomplished. There isn?t one thing about the project that I?m dissatisfied with, everything was done perfectly. I only regret that I didn?t work with you on my kitchen remodel and other past projects. My little guy Lucas will miss talking to all the guys on the job everyday. They were all very friendly and professional and patient when my four year old wanted to tell them lengthy stories when they were trying to work. Also, thank you for finishing the job in the timeframe you estimated. I couldn?t believe that even though we had a two week delay with inspections, you still finished on time. This has NEVER happened for us before. We?ve had builders come in six months over their estimated completion dates on past projects. This was a wonderful surprise. This was a big project for us. I was very nervous about starting the job because of our past experiences. You assured me that your firm was different, that you would make sure we were happy. You were true to your word and that?s a refreshing change from what we were used to. You have restored my faith in the construction industry. I won?t hesitate to recommend your firm. I?m a member of Angie?s List and have written a positive review there. If you ever need a reference I would be more than happy to help you out. Any future construction needs I have you?ll be the only one I call to quote the job."