Urban Building Group

UBG deserves every ounce of credit they get. They are awesome. Always organized. Constant communication. Completely took the burden of a massive renovation off our shoulders (being without a kitchen was enough to deal with) as all major decisions were made before any work started. We had absolutely no surprise hidden costs. Any UBG employee I met was so professional and respectful of our home. After a few traumatizing renovations with other contractors in the past we bit the bullet and spent a little more. Well, case in point---you get what you pay for!

The experience with Ryan in the design phase was great! very friendly & personable and most importantly knowledgeable on the design. The project transitioned to Dean and continued to be great. Great communication & knowledge of process/project. We will recommend UBG to friends! Price was fair for the high quality and what we got. Just more than we wanted to spend originally!

Very well. Everything looks great!

We could not be more pleased with Urban Building Group. We first dealt with designer, Stacy Cormier, and she did a great job for us. Besides the design work, she was always responsive to my many questions, even answering my emails on the weekend a couple of times. Once the work started we worked with Project Manager, Eric Boon. Eric was very friendly, competent and responsive to all of the questions I had for him. There was never one day that I didn't know what was going on with the project. I dreaded this project because of all of the horror stories I had heard from friends about people not showing up, not knowing what was going on with the project, etc. That certainly was not the case with our project. I knew everyday what the schedule was and that was one thing I appreciated most about dealing with Stacy and Eric. I strongly recommend Urban Building Group, and, in fact, I have already give their name to a friend. We are very pleased with our new Master Bath.

Great experience from start to finish.  Any issues we addressed & resolved quickly & completely.  Will recommend UBG to others.  Dean was wonderful to work with, so was Dave Foley.

We had a great experience, the crew was great to work with, flexible and easy to get a hold of. We had a baby on the way and they worked really hard to work on schedule.

The project started and finished right on time. Urban has an in-house design team, so all selections are made ahead of time (which keeps the project moving). Very professional and provided top-quality work.

UBG did outstanding work; project manager is clearly dedicated to satisfying customer's desire. We could not expect more. UBG has our highest endorsement.

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We got several quotes on this project, and while Urban Building was not the lowest cost, they were the most professional and gave me confidence that the project would be well planned and executed.  They did not disappoint!  John and Amy were my initial points of contact for the quote phase.  Once we chose them and moved into design phase, we worked with one of their architects (Jaime) and with John.  One the project was designed and released into execution we had Dan and Stan as our points of contact.  Stan was awesome to work with.  Always available when needed, and the project moved along quickly and was well managed.  I have been through renovations before and it always seemed like I had to constantly watch and monitor the work being done to be sure it was done to my satisfaction.  Not the case with Stan and Urban Building.  Their level of quality standards was even higher than mine and I never had to ask for something to be fixed that Stan wasn't already addressing.  It was a very stress-free experience and we will gladly use them again in the future when we remodel the kitchen and master bath.

Very well mannered project, provided updates and set expectations.  Reviewed all project selections to ensure all was correct.

Overall things went well we are pleased with the results. Everyone was polite, respectful - knowledgeable

The kitchen expansion in our 90-year-old house was perfection!  The Urban Building Group (UBG) produced an outstanding design, flawless project management, excellent craftsmanship and a beautiful traditional space with modern conveniences.  The project
involved removing two walls; installing all new utilities, hardwood floors and appliances; crafting custom trim, cabinets and stone countertops; and, coordinating all trades, vendors and inspections.  All demolition, construction and installation were managed by an outstanding UBG project manager who always kept us informed and was available when needed.  The project had none of the usual renovation horror stories: clouds of dust, a messy work site, poor craftsmanship, scheduling issues, unresponsive management, design snafus or unexpected surprises.   Simply put Urban Building Group provides professional design and construction services with award-winning results.  We give them a BIG five stars! 
  
 
 
 

Our experience with Urban Building Group was excellent!   We would not hesitate to use them again for a project in the future.  Everyone we came into contact with was very professional, friendly and responsive.  Their overall approach to our project was very well-organized and planned and they were terrific in communicating each step of the way.  Richard Reinhardt was our project manager and he was wonderful to work with.  He was always on top of things, attentive to details and not satisfied unless things were done to perfection. He was always extremely conscientious about communicating what was going on and making sure we were satisfied each step of the way.  Amy Kachin was our designer and she provided great guidance and insight throughout the design/selection process.  Urban Building is an exceptional group to work with and would highly recommend them!

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Great job.  UBG is a design build firm so the prices are a little higher than if you find a GC to do the work yourself.  The trade off is that they oversaw the entire project: drawings, permitting, construction, punch list, etc.  One point of contact for everything.
Project will delivered ontime, and the only budget overages were driven by us.  They delivered exactly what they said they would for the price discussed.

We purchased a ranch home and needed to add a bit more space. We contacted several builders for estimates. Our original plan was to close in the garage and add a second master suite. UBG came to the house and walked through what we wanted to do and offered many suggestions to make the design work better for us. Due to other things going on we had to scale back the expansion and with UBGs input we decided to keep the garage and just add a 450sq ft addition to the house. They changed the design and made several more changes to give us what we needed. They even designed the half bath so it could be a full bath if needed.
We did not plan to live in the house as the addition was built but did end up moving in early. The workman were always prompt and area was clean at the end of the day. The project manager, Dan kept us informed each step of the way making it easy to understand their process. We had some other small projects needed around the house and UBG offered us contractor names that could handle those projects as we got to them. We did not have to worry about permits or inspections, UBG took care of all of that. The house was built in the 80s and they were able to match the brick exactly. From the front of the house you can't tell there was any change to the house. And the addition at the back of the house blends right in.
The price quote from UBG was a little higher than some of the other builders but we felt VERY comfortable with UBG. Their professionalism displayed in everything they did. Other builders would give us a handwritten quote with little detail and one even said we would have to pull the permit as he wasn't licensed in SC. With UBG's in house designer and architect we had written quotes and plans up front and we did not have to worry about anything during the building. I would hire UBG again without hesitation.

Everyone at Urban was fantastic to work with from the architect to the sub contractors and the owner and our project manager.  Took a bit longer than expected but not their fault – good things come to those who wait.  Highly recommend for anyone considering any renovation big or small.  A++

They were outstanding.  They were at the top of the line.  You get what you paid for.  Their prices were very fair.  It was not the cheapest, and it was certainly not the most expensive.  You get fair value from them. They were totally responsive.  I felt very comfortable with them.  Their project manager really stayed on top of what is needed to be done with the subcontractors.  He was just here everyday, and he was very personally involved.  Our communication was daily.  Their workmanship was the highest quality.  They were timely.  When they say they are going to be here, they are here.  They work extremely close with us in product selection with the providers such as marble slates for the kitchen, cabinetry, flooring, and air conditioning.  We replaced a lot.  They did a great job!

This was our second bathroom project with Urban Building Group. With both, the designer was spot on, the project manager was very professional and detail oriented, and all workers did a very high quality job.  Would definitely recommend UBG!

It took longer than anticipated, but this is not unusual for work on an older home.

On time with lots of great ideas.

As was the case with our $100K+ renovation/addition performed by Urban Building Group in 2011, our experience in 2012 was equally outstanding. John Morgan (the owner), Eric Wagner (lead estimator) and Stan Miller (project manager) all responded immediately when apprised of the driveway cave-in problem. They dispatched Stan, who is tremendously professional, courteous and skilled, to assess and repair the driveway. In concert with masonry subcontractors, they fixed the problem in 2 days by devising a creative workaround that redirected water from the abandoned foundation pipes to another innocuous location, away from the driveway. Although this work scope was small in comparison to what we hired UBG to do in 2011, the result was the same: superior responsiveness, attention to detail and eagerness to please the client. Hire UBG and you won't ever be sorry.

Over 18 years ago, my mother had a house constructed by a builder, and particulary near the end of the construction, we experienced some difficulties.  So with that in mind, it was a daunting task for me to find a builder who could successfully renovate my mother's kitchen.    I started researching builders in the surrounding area near the end of last year.  My husband and I are fully aware of the significance of finding a reputable builder who in turn has reliable subcontractors.  We were the contractors of our house that we built 18 years ago.  My husband has experience building houses in the years past, and I have a degree in interior design that I obtained from UNC-G.    As I began my search, what initially impressed me about Urban Building Group was their company website.  It is very comprehensive.  The president of the company, John Morgan, has a video presentation of his concept of "design-build" which has as it base that every space should not only be aesthetically pleasing to the eye but also functional and structurally sound.  The members of the Urban Building Group include interior designer and architects.     As we began the renovation process, the first person we worked with was Amy, the interior designer.  Once the newly designed floor plan was presented and approved, Amy's guidance in the selection of style and colors of the cabinetry, backsplash, countertop, and hardware was invaluable.  Amy was sweet, kind, and very understanding during the entire design process.  Due to my mother's language barrier, Amy's patience was much appreciated.  Like Amy, the operations, manager, Susan, was very helpful and punctual in responding to all my e-mails.    The construction began with Dan as our project manager, and we could not have been more pleased.  He is hardworking, conscientious, and dedicated.  He was very knowledgeable and talented in his work and gave great attention to details of his work that surpassed our expectations.  We are so appreciative of all his work and efforts.  We do wish to recognize Stan, another project manager, for pitching in to assist Dan, and he did this quite frequently.  When Dan was away for a week on a scheduled vacation, Stan stepped right in and continued the work with a seamless transition.  He gave care to this job as if this were assigned to him.  Stan was always pleasant and enthusiastic.  They're a great team.  They proved themselves to be extremely trustworthy and punctual in every detail.  When the job was completed, there was no punch list to work.    The kitchen turned out to be the showpiece of the house, and my mother who was apprehensive in having it done could not have been happier about the finished product.    We were so pleased with Urban building Group that the my mother is having another work done by them.      In meeting with the president of the company, John Morgan, he was very cordial and professional.  Having worked and corresponded with Amy, Susan, Dan, and Stan in the last three months, I feel that this team is a reflection of John and the Urban Building Group.