Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
The Roof Medic
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts Cleaning Service,
About us
Locally owned and operated by a US Military Veteran, The Roof Medic is a residential roof restoration and repair company. The majority of our business entails us assisting our homeowners through the entire claims process and having their roofs replaced due to storm damage. In most cases, we are able to deliver our homeowners a brand new roof for the price of their deductible! We also specialize in sun-tunnel installation and green/blue/black algae removal.
Business highlights
Veteran owned and operated
12 years of experience
Services we offer
We specialize in all things roof with a focus on complex roof repairs and full roof replacements. We have a firm grasp on the insurance claims process and excel at mitigating terms with insurance companies to maximize the homeowners payout.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.999 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 1% |
Showing 1-25 of 99 reviews
Andy H.
Dec 2024
We had an inspection done on 25Jul24, complete with a shared gallery of pictures taken by a roof Medic project manager. The project manager reviewed the pictures, showing my wife and myself the damage and what would be corrected. By September we began questioning (multiple times) for a timeline on the roof replacement, finally to be told bigger jobs were taking priority. Once the job started, middle Nov24, we were called no less than 3 times requesting additional money by the project manager saying the insurance company was not paying for the additional damage they found. When asked if insurance had been contacted we were told no they weren’t. When the roof install was completed by Roof Medic there were several areas that were noted in Roof Medic pictures in Jul24 that were damaged and we were told would be corrected by the project manager that were not corrected. When asked the project manager stated that insurance would pay for that damage. The day after completion the project manager called and asked that we pay the invoice without a review of the finish project. When we asked the project manager about the interior damage he asked if we wanted to deal directly with the subcontractor as he acknowledged the issues with Roof Medic we had during this ordeal. We agreed and took the name of the subcontractor and paid the bill. We called our insurance SafeCo to determine the path forward with the interior subcontractor, only to be told that 1100.00 of what was charged on the invoice by Roof Medic was for the interior subcontractor. We were also told that additional money was requested and was awarded, this is contrary to what was told to us all along the install by the project manager, as we were also paying out of our pockets additional money. We have had no reply from emails sent over a week to voice our concerns.
Brenda M.
Oct 2023
My Husband and I used Roof Medic to complete a new roof on our home. We switched to them after having little success with another contractor. They helped us navigate through issues we were having with a major insurance company. We had a slight mix-up with scheduling. They admitted to the mistake and made up for it by helping resolve another issue. Because of their professionalism I will recommend them to friends and family. GBM
Response from The Roof Medic
"Thank you for taking the time to leave a positive review and share your experience with others. Although we strive for perfection, we pride ourselves in making things right when we fall short. Thank you for choosing Roof Medic!"
Chris C.
Sep 2023
David Tucker crew foremand very professional . Help me with papperwork, kept me udated on roof repairs. Very professional crew, excellent work. Veteran owned business that i highly recommend to Veterans and all other people in need of honest and competive priced company. Excellent quality. Retired US ARMY
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. Thank you for choosing The Roof Medic!"
Melanie M.
Jan 2023
I recently used Roof Medic for a new roof my agent was Brock Messick. Roof Medic responded to my phone call right away Brock called and made an appointment to consult with me about my needs and asked what I expected from a roofing company which they met all my needs. Brock explained what the progression would be with my insurance company and the roofing company. So far I am happy with the look of the roof I have had several compliments on it . They completed the project in one day, they were right on time, and they did a great job in cleaning my yard afterwards. Brock came by and checked on the progress on the project. I am satisfied with the overall outcome thus far.
Response from The Roof Medic
"Thank you for taking the time to leave your positive feedback on your experience with Roof Medic and with Brock! We are so glad that we were able to assist you with your insurance claim and meet all of your expectations. Your new GAF roof is sure to gain more compliments for years to come!"
Joan H.
Dec 2022
Thank you Jordan and the Roof Medic! Jordan, the owner, really listened to all of our concerns regarding our gutters and took the time to care and make sure they performed properly. We have had issues in the past with our previous gutter system, and Jordan patiently worked to find solutions. Contractors come and go, and we, the homeowners, live every day with the results. It is a relief to work with someone who has the integrity to do the job right. Some things that may seem minor can become major issues over time with the crawl space or roof and need someone who cares about attention to detail. Jordan is that person. Roof Medic has now completed three jobs for us: the roof, our shed roof, and now the gutters and gutter covers. We have recommended them to all of our neighbors and friends.
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. Thank you for choosing The Roof Medic!"
Matt J.
Nov 2022
Our roof was damaged during a storm and without knowing what to do, we called The Roof Medic. Pat Marks jumped right in first by protecting the existing damage to prevent leaks, then assisting and guiding us through the insurance process. He has been available any time we needed answers to questions and walked the roof / attic with a structural engineer to make sure all issues were properly documented for our claim. Roof Medic's focus on quality products, workmanship and guarantee is excellent. The knowledge, priority and genuine care we were given was remarkable. I would highly recommend them!
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. Thank you for choosing The Roof Medic!"
Molly J.
Nov 2022
After a tree fell on our roof, we were completely unsure of what to do. I had heard of the roof medic on the radio and so glad I did! We were immediately connected with Pat, who has been nothing but helpful throughout the entire process, including dealing with our insurance company. He has explained everything thoroughly, both respectfully and professionally. I hope a tree never falls on my house again but if it does I will know who to call!
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. Thank you for choosing The Roof Medic!"
Karen R.
Sep 2022
Roof Medic is awesome. We've used them 3 times now. New roof for the overall house in May 2020. New roof for sunroom addition in Oct 2021. And, this week (9/28/2022) for a new garage flat roof for a roof top deck. Each time working with them has been nothing short of perfection. Quality of work, professionalism, customer service, excellent communication. Representative Josh who has worked with us each time has been fantastic. Great experience; worth every penny. Highly recommend!
JC B.
Jul 2022
Roof Medic provided the kind of customer service everyone dreams of, but seldom receives. Their knowledge, communication, workmanship and follow up were superior. Our field rep, Pat, was always availiable and quick to respond. His communication skills are outstanding. He took full responsibility for every aspect of the project. Never once did he “finger-point” or “pass the buck.” What impressed us the most was the attention to detail. Our home, landscaping and surrounding property were protected from any damage that can occur when removing an old roof and installing a new one. Nightly clean up was part of their crews routine. Our project included gutters, downspouts, leaf guards, skylights and a copper roof over the main entrance. The workmanship on all aspects was first class! It all looks great…no flaws whatsoever! Finally, we were impressed with Roof Medic’s ability to work with the insurance company, as well as, third party inspectors. As home owners, we were able to sit back and let the pre-construction process get resolved without our involvement. We unequivocally recommend Roof Medic.
Response from The Roof Medic
"Thank you for your positive review and for choosing Roof Medic for your roofing project!"
Hartley S.
Jul 2022
The entire process went great! Since I was not familiar with how to file a claim with my home insurance company Pat Marks at The Roof Medic walked me through each step of the process. Pat was on sight both days and kept me in the loop on how the roof replacement was progressing.
Response from The Roof Medic
"Thank you for your positive review and for choosing Roof Medic for your roofing project!"
Marcus H.
Jun 2022
Thinking of Roof repair? I have one word for you - “Drip Edge.” OK. Maybe it’s 2 words. But I had no idea what it was and how important it is until I met Roof Medic. I called RM after we noticed a leak in our roof. Pat Marks came out crawled all over the roof. Inspected and took tons of photos to help explain what he found.. Turns out Hail damage and missing drip edge were two immediate concerns. Pat Marks was amazing. He made the entire process effortless. He handled the paperwork, permits, researching codes, and insurance. He was even on-site to meet with insurance inspectors. He walked me through replacement options and outlined the entire process. He was very responsive and polite. Roof Medic communicated throughout the project. Especially what to expect, when the crew would be working and what they would do. I was amazed with the amount of photos everyone was sharing with me throughout the project. Roof medic discovered and repaired 3 major damaged areas caused by hail. I had no idea that hail could lead to so much damage. The crew was amazing. The moved all furniture, plants, etc out of the way. The covered the house with protective sheets and plywood as they worked. They covered the ground with a “skirt to catch debris and nails. I’d say that they left the yard and patio better then they found it. Daniel Clark was our lead supervisor on the project. I appreciate him on site during and after the project to do a preliminary walk through. Pat Marks scheduled a second (thorough) inspection to wrap up the project. I'm extremely confident in the work that was done and I appreciated everyone's commitment to detail. Thank you. I’ve already recommended Roof Medic to several neighbors.
Response from The Roof Medic
"Thank you for your positive review and for choosing Roof Medic for your roofing project!"
Coleen P.
May 2022
We initially worked with Pat Marks and were extremely pleased with all of the work that he did for us that led up to the roof replacement. He was very detailed both with us and the insurance company. On roof replacement day, the team was out early, they moved everything that needed to be moved, they covered everything that needed to be covered and worked all day long and most of the next day to complete the project. Final product is beautiful (as beautiful as a roof could be) and a pleasure to look at. We highly recommend the team.
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. We are so glad you are enjoying your beautiful new roof!"
Donovan W.
Feb 2022
From start to finish Jake took care of everything and helped us through the insurance process. We couldn't have asked for a better team and they left the house and yard spotless. Dave even came by the next morning to sweep for any leftover nails in our yard and driveway. This is the team to use!!
Response from The Roof Medic
"Thank you so much for your review. We are so happy to have had a chance to do business with you! We hope you and your wife are enjoying your beautiful new roof!"
GUY R.
Jan 2022
It was very successful. They were very professional. They help us with the insurance and everything works out.
Response from The Roof Medic
"Thank you for your positive review and for choosing Roof Medic for your roofing project!"
Tony N.
Jan 2022
Roof Medic came as a recommendation by one who used them for their own home. Impressed with thoroughness of explanation prior to signing. All work occured as scheduled (to the minute). After workers left, an inspector came and did a walk-around with me and pointed a few small issues (which I did not see) and scheduling a worker to return to correct. Effective, Efficient and so easy to work with.
Response from The Roof Medic
"Thank you so much for the stellar review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. Thank you for choosing The Roof Medic!"
Julie J.
Jan 2022
I had a wonderful experience with Roof Medics! From start to finish, everyone I had been in contact with were very professional. I had dealt with Jake directly and he was knowledgeable, helpful and honest. He had helped me through the entire process from filing the insurance claim to making sure I had received everything I was promised in the contract. He kept me updated every step of the way which was nice for my peace of mind. I would absolutely recommend using Roof Medics for any projects you have planned now or in the future. Thank you for giving me a worry free and positive experience!
Response from The Roof Medic
"Thank you so much for taking the time to leave us a fantastic review! We've enjoyed working with you and we're so glad that you enjoyed you Roof Medic experience! We're very grateful to you for sharing your positive experience with others."
Niya S.
Jan 2022
Great experience, they delivered exactly what they promised. Julian patiently walked me through the insurance claim process. The crew was professional and efficient. I would highly recommend them.
Response from The Roof Medic
"Thank you for selecting Roof Medic to install your beautiful new GAF roof!"
COLLEEN A.
Nov 2021
From start to finish, everyone at Roof Medic was professional, polite, knowledgeable, helpful, and honest. They helped us through the entire process of filing an insurance claim for our roof and getting it paid for! They held our hand every step of the way - which I appreciated and needed. They kept dates, appointments, and scheduled times as they promised. And they went above and beyond with customer service and communication. We’re very happy we chose to work with the Roof Medic and are happy to highly recommend them.
Response from The Roof Medic
"Thank you for choosing Roof Medic to install your beautiful new GAF roof! We appreciate your business and your positive feedback!"
Doug A.
Nov 2021
Jake and the team at Roof Medic were excellent. Jake was extremely responsive, and the team did a great job completing the work when they said they would.
Response from The Roof Medic
"Thank you for choosing Roof Medic to install your beautiful new Certainteed roof and new gutter system! We appreciate your business and your positive feedback!"
Mary P.
Sep 2021
Everything went perfectly. Arrived on time and left on time. They installed a new plywood and installed a new roof. Easy to work with. Very professional.
Response from The Roof Medic
"Thank you for taking the time to leave us a great review! We're so glad that you enjoyed your Roof Medic experience and we hope you love your beautiful new roof as much as we do!"
Sheila M.
Sep 2021
Wonderful/Perfect. The roofing guys were very polite and incredible hard workers. The PM - Dave Montroy kept me well informed and the project on task. Five roofs were replaced on my street and my roof looks the best. The workmanship is beautiful, especially around the skylights and fireplace. I highly recommend Roof Medic!
Response from The Roof Medic
"We're so glad you're happy with your Roof Medic experience! Thank you for taking the time to share positive feedback with us! We hope you enjoy your gorgeous new roof for many years to come!"
Chris B.
Jul 2021
Great experience all around from all members of the team. We needed a full roof replacement and new gutters to correct a poor original installation on our home. It was an unexpected project but the team from The Roof Medic were fully transparent on what needed to be done and after getting a couple quotes were for me the clear choice. Super responsive and always clear from start to finish with no surprises. Got the job done right and feel very secure and confident now in our full roofing system.
Response from The Roof Medic
"Thank you so much for leaving such an awesome review! We pride ourselves on outstanding customer service and exceeding the expectations of our homeowners. We hope you love your beautiful Certainteed roof for many years to come! Thank you for choosing Roof Medic!"
D. H.
Jul 2021
From start to finish, the Roof Medic team was there to help and make sure our home was taken care of at the highest level. They exceeded all expectations with their on site team, their support staff and their professionalism. The Roof Medic company will be my only recommendation for all of my family, friends and colleagues.
Response from The Roof Medic
"Thank you so much for taking the time to leave a review! Top notch customer service along with the highest quality products and results are so incredibly important to us. We thoroughly enjoyed working with you throughout the process of installing your brand new GAF roof and hope you are happy with it for years to come!"
Karen R.
May 2021
Excellent quality of work, customer service. Beautiful finished roof. Josh went above and beyond working with our insurance company making it completely seamless on our end. He was wonderful, easy to work with and very professional. Roofing crew was courteous, fast, and did an amazing job cleaning up after completion. So much so, it was as if they'd never been here. Dave was great to work with on scheduling and staying on top of informing us the entire way through. Great experience. Would highly recommend Roof Medic.
Response from The Roof Medic
"We greatly appreciate you taking the time to leave your honest feedback about your experience with The Roof Medic. Assisting homeonwers with their insurance claims is our speciality. We pride ourselves in the best quality and customer service in the business! We are so glad that you chose the Roof Medic and that you are sharing your positive experience with others!"
Clement C.
Apr 2021
From the time I scheduled an appt. for roofing estimate till the completion of the project the service has been phenomenal. Julian and David were very helpful in guiding thru' the roofing process and the crew who did the work were thorough as well. When the work was completed, my yard was left in a very clean state. I would not hesitate to engage their services in the future.
Response from The Roof Medic
"Thank you so much for taking the time to leave a review! Top notch customer service along with the highest quality products and results are so incredibly important to us. We thoroughly enjoyed working with you throughout the process of installing your brand new CertainTeed roof and hope you are happy with it for years to come!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Roof Medic is currently rated 4.9 overall out of 5.
The Roof Medic accepts the following forms of payment: CreditCard
Yes, The Roof Medic offers free project estimates.
No, The Roof Medic does not offer eco-friendly accreditations.
No, The Roof Medic does not offer a senior discount.
No, The Roof Medic does not offer emergency services.
No, The Roof Medic does not offer warranties.