The Gadget Guide

Computer Training, Electronic Gadget Repair, Tutoring,

About us

Our digital devices often confuse and frustrate us rather than help us. Even worse, few of us can even keep up with it all. Until now. Learning how to use our devices effectively and confidently should be a personal experience. One conducted in a friendly, patient and understanding way. One which answers questions and provides information in an easily digestible, memorable and tailored manner. Services: One-on-One Gadget Tutoring, Home Networking Help, HDTV Streaming TV, Home Theater Setup: $25/hour for first time customers, $35/hour thereafter, pending consultation Gadget Gatherings (in home): $20 per person, 90 minutes (6 person minimum) Large Gadget Gatherings (out of home): $250 for 1 hour, $400 for 2 hours, up to 60 people Gadget Buying Advice: $25/hour pending consultation

Business highlights

9 years of trusted experience

Services we offer

Smartphone, tablet, computer and home networking instruction. HDTV, streaming TV, home theater, gaming systems and peripherals setup and instruction. Software assistance: Windows, MAC Operating Systems, MS-Office, Internet Hardware, home networking/WIFI (routers, etc.) and printing instruction and light repair. Gadget shopping research and buying assistance. Some minor computer/printer repair work, i.e., RAM/HDD replacement/upgrades.

Services we don't offer

Phone/tablet/laptop screen repair. Heavy repair work. TV repair work. Running cables in walls, hanging TVs, etc.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

JANET N.
12/2018
5.0
home theater design, computer repair, computer training, tutoring
  + 2 more
Scott was very responsive, and punctual, and my friend has him coming out again for some additional help. He walked her through step by step processes patiently, was very knowledgeable, and made great recommendations. Have already shared his information with others who plan to use him again in the near future. Am so grateful that he was able to help my friend back up cherished pictures and memories of her late husband. Would highly recommend him.
Description of Work: Gifted some Gadget Guide help for a family friend who had just lost her husband. She needed some help merging phones, backing up pictures, updating software, and other tutorials for her Mac and other electronics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

tonda T.
06/2017
5.0
computer training
  + -1 more
Great! Scott is very patient, soft-spoken, and tech savey.
Description of Work: learning new skills on new computer, new I-phone, new t.v.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin P.
06/2017
5.0
electronic repair
  + -1 more
Scott was absolutely amazing. He was able to assist with the setup of the system and gave me some great tips to diagnose the problem myself. He was thorough, professional, and very responsive! Honestly, I wish there were more companies like The Gadget Guide!!
Description of Work: Hooking up external speakers in a pre-wired home to a stereo receivers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from The Gadget Guide
Thanks [Member Name Removed], should you need help with anything else technology related (computer, home wifi, phone, TV, etc.) simply let me know! Best, Scott

Diane H.
06/2017
5.0
computer training, cable tv service, electronic repair
  + 1 more
Things went well. I have used the service more than once.
Description of Work: I had several questions on computer programs I have but didn't know how to use. Scott has been educating me on how to beeter use what I already own. He has also adjusted the sound system (20 years old) in our house so it now works much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Gadget Guide
Thanks [Member Name Removed]! So glad I could help and look forward to continuing to do so in the future! -Scott

Karen R.
06/2017
5.0
computer training, tutoring
  + 0 more
Scott delivered; he not only has the skillsets, but he's good at explaining things to non-tekkies, and is very patient, willing to explain the same things more on more than one occasion. He is also able to provide information to help one make a decision, and share an opinion without being pushy; an excellent tutor.
Description of Work: Despite being a professional, I have an extremely low techno-geek quotient, and needed someone to teach me how to really use my phone and computer. Basic skills that most people seem to know, and that I'm tired of depending on family and friends for, such as organizing my photos across both devices, making up a spread sheet, getting the GPS system to actually talk to me, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Gadget Guide
Thanks so much [Member Name Removed], your feedback and review are greatly appreciated! It has been a pleasure working with you and I look forward to our next session together! (Hope the car GPS bluetooth is working out well so far.) All the best! -Scott

Murray .
05/2017
5.0
computer repair, computer training, tutoring, internet service, cable tv service, electronic repair
  + 4 more
Outstanding. I have used him on several things related to other computer applications. His fees are very reasonable and he saved me so much time. Worth every penny to have him. He's the real deal. You can't go wrong. If you have any questions just call me. Dennis 704-451-0326
Description of Work: Several computer and smart phone projects Scott Larmee handled for both my wife and I. Not only did he quickly solve our computer problems that had been very frustrating to us, but provide a lot of helpful hints on how to use our equipment easier. Scott is pleasant and quickly understood our issues. He also can explain technical issues in a way we could understand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Gadget Guide
Thanks so much [Member Name Removed], your feedback and review are greatly appreciated! It was a pleasure working with you and your wife and look forward to our next session together when needed. All the best! -Scott

    Contact information

    6124 Robley Tate Court, Charlotte, NC 28270

    http://www.gadgetguide.io

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Training,
    Electronic Gadget Repair,
    Tutoring,
    TV Service - Cable,
    Computer Repair,
    Internet Service,
    Stereo and Home Theater Systems,
    Phone Repair,
    Phone Service - Cellular,
    Office Equipment Repair

    FAQ

    The Gadget Guide is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 4:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 10:00 AM - 4:00 PM

    The Gadget Guide accepts the following forms of payment: Check,PayPal
    Yes, The Gadget Guide offers free project estimates.
    No, The Gadget Guide does not offer eco-friendly accreditations.
    No, The Gadget Guide does not offer a senior discount.
    No, The Gadget Guide does not offer emergency services.
    No, The Gadget Guide does not offer warranties.
    The Gadget Guide offers the following services: Smartphone, tablet, computer and home networking instruction. HDTV, streaming TV, home theater, gaming systems and peripherals setup and instruction. Software assistance: Windows, MAC Operating Systems, MS-Office, Internet Hardware, home networking/WIFI (routers, etc.) and printing instruction and light repair. Gadget shopping research and buying assistance. Some minor computer/printer repair work, i.e., RAM/HDD replacement/upgrades.
    Phone/tablet/laptop screen repair. Heavy repair work. TV repair work. Running cables in walls, hanging TVs, etc.

    Contact information

    6124 Robley Tate Court, Charlotte, NC 28270

    http://www.gadgetguide.io

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 4:00 PM