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SUBURBAN PROPANE

Propane Sales Services, Heating and Air Conditioning Service, Gas Leak Repair,
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%

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Showing 1-3 of 3 reviews
Sebron D.
Jan 2015
1.0
Propane Sales Services
I was originally a customer of Blu Gas.  Suburban Propane purchased Blu Gas approximately 2 - 3 years ago and I had nothing but problems since.  I called multiple times the first winter season that Blu Gas officially operated as Suburban (2013) to advise the gage on our propane tank was not working.  Since the gage was broken we had no idea how much propane was in the tank.  They kept telling us to hit it with a hammer and eventually told us they came out and the gage was fine.  This same year they made me pre-pay for my delivery of propane, something I had never been asked to do in the previous 8 years.  They overcharged me due to the broken gage they said was nothing wrong with.  It took me 4 months of me constantly calling to get my money back.  Fast forward to this year (2014) I called to get our delivery for winter and was given a price of about $6 per gallon of propane.  We found out this was price gouging and found another propane carrier.  We paid less than $2 a gallon with our new company.  To make matters worse, Suburban CHARGED us a $30 restocking fee for the tank we were renting.  Complete rip off and outstanding amount of arrogance.

James L.
Jan 2013
5.0
Propane Sales Services
Yes, I recommend this pro
$200
We pay for the tank rental and whatever the current per-gallon propane price is. What you look for in propane is a price you can live with; their pricing is reasonable and they are reliable. The guy who fills our tank comes when we are not here.

MARTIN L.
Dec 2006
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Extremely well. They went above and beyond their responsibility.

Licensing

State Contractor License Requirements

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FAQ

SUBURBAN PROPANE is currently rated 3.7 overall out of 5.

No, SUBURBAN PROPANE does not offer free project estimates.

No, SUBURBAN PROPANE does not offer eco-friendly accreditations.

No, SUBURBAN PROPANE does not offer a senior discount.

No, SUBURBAN PROPANE does not offer emergency services.

No, SUBURBAN PROPANE does not offer warranties.