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STEVE'S CARPET CARE

Carpet Cleaning, Upholstery Cleaning, Upholstering

About us

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE SQUARE FOOT. TRAVEL CHARGES APPLY. EXTRA CHARGE FOR AFTER-HOURS SERVICE.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

CARPET, UPHOLSTERY AND TILE CLEANING, WATER EXTRACTION, & PET ODOR REMOVAL.

Services we don't offer

CARPET INSTALLATION.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Debbie S.
09/2016
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I asked Steve if he had ever cleaned velvet, he said he'd cleaned all kinds of fabrics. He ruined my sofas...he refused to even give me 1/2 the money to reupholster. Unknown to me, he was not carrying insurance, he had let it go. When I told him I was suing him in small claims, he said he thought he ought to tell me his niece is a lawyer. He refunded my $100, I'm out $$$ |
Rating CategoryRating out of 5
Yes, I recommend this pro

hayne M.
01/2011
5.0
carpet cleaners
  + -1 more
Not much to tell I had clean carpets. He got some spots out that I could not. He did the work, cleaned up and left. It was a good experience.
Description of Work: cleaned furniture and carpet in my home. Was punctual, efficient. He did an excellent job and I used him also to clean the office 6 months later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

hayne M.
12/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He came exactly on time and got right to work. He cleaned a large number of chairs, couches quickly efficiently. He was right on estimate. I was very pleased with his work. He got stains out of the carpets that I had worked on for months. Very pleased with his work and the entire experience.
Description of Work: Steve cleaned all the upholstered furniture and several stained rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANNE S.
05/2009
5.0
carpet cleaners
  + -1 more
Steve cleaned a large aubusson rug, three wool rugs in the living room, a wool runner in the breakfast room and a wool rug in the kitchen. He then went outside and cleaned the seats, carpets and rugs in my vehicle. As a bonus, he threw in a car wash! I had just purchased the aubusson second-hand, and the nap is now raised and the rug is clean smelling. The other rugs look virtually new. I am extremely pleased with my car. It is 10 years old and the upholstery had never been cleaned. It is amazing how much better it looks and how much more appealing and satisfying it is to have other people in my car. I don't have to be embarrassed!
Description of Work: Steam cleaned 6 rugs as well as my auto upholstery and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

ANNE S.
11/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
After our initial contact, we had to reschedule several times. Steve's Carpet Care was very accommodating to the changes. Steve called several days before our appointment to check in and called again the morning of the appointment to verify that he was on the way. He had to spend quite a bit of time on the recliners as they are heavily used and were quite soiled. They look so much better! The couch gets less use and as a result, it looks NEW again! We had a numerous stains on the stairway treads, and Steve was able to remove every one. In the master bedroom, there were two really bad stains I had worked on several times; Steve was able to remove both of those. I was ready to replace the master bedroom carpet, but it looks so much better, we will be able to put that off for at least another year. We are very happy with every aspect of Steve's work. We are planning to schedule cleaning more often as it is a great way to freshen our home and give our spirits a lift!
Description of Work: Steam cleaned 2 upholstered recliners, a couch, the carpet in the living room, dining room, master bedroom, office, a medium sized hall and a full stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

ANNE S.
10/2006
5.0
carpet cleaners
  + -1 more
Steve was able to remove a number of pet stains and various stains caused by our grandchildren. His business advertises honesty and integrity, and we found that to be true. He scheduled the work at our convenience, arrived on time, and did a wonderful job on the carpet. We have decided to call him back to do the upstairs carpet and the upholstered furniture. We have also recommended him to family members and friends.
Description of Work: Steve cleaned the carpet in our living room/family room, foyer and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    1301 SANTELL LN, Charlotte, NC 28214


    Service hours

    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 7:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Upholstering

    FAQ

    STEVE'S CARPET CARE is currently rated 4.3 overall out of 5.

    Monday: 7:00 AM - 7:00 AM

    Tuesday: 7:00 AM - 7:00 AM

    Wednesday: 7:00 AM - 7:00 AM

    Thursday: 7:00 AM - 7:00 AM

    Friday: 7:00 AM - 7:00 AM

    Saturday: 7:00 AM - 7:00 AM

    STEVE'S CARPET CARE accepts the following forms of payment: Check
    Yes, STEVE'S CARPET CARE offers free project estimates.
    No, STEVE'S CARPET CARE does not offer eco-friendly accreditations.
    No, STEVE'S CARPET CARE does not offer a senior discount.
    Yes, STEVE'S CARPET CARE offers emergency services.
    No, STEVE'S CARPET CARE does not offer warranties.
    STEVE'S CARPET CARE offers the following services: CARPET, UPHOLSTERY AND TILE CLEANING, WATER EXTRACTION, & PET ODOR REMOVAL.
    CARPET INSTALLATION.

    Contact information

    1301 SANTELL LN, Charlotte, NC 28214


    Service hours

    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 7:00 AM