STERLING RESIDENTIAL SERVICES LLC

"I WAS CONTACTED BY THE MEMBER TO REPAIR A WINDOW WHICH WOULD NOT BE OPENED. TYPICALLY, I DO NOT WORK ON JOBS THIS SMALL BUT HAD PERFORMED WORK FOR THE MEMBERS WIFE BEFORE AND FOUND HER PLEASANT TO DEAL WITH. THE REALTOR WHO RECOMMENDED ME LIVES IN A TOWNHOME COMMUNITY WHERE I HAVE BEEN PERFORMING WORK FOR THE ASSOCIATION SINCE MARCH 1, 2006. IN THIS SAME COMMUNITY, I HAVE BEEN HIRED BY INDIVIDUAL HOMEOWNERS TO REMODEL KITCHENS, LIVING ROOMS AND DINING ROOMS, REPLACED A NUMBER OF SLIDING GLASS DOORS WITH FRENCH DOORS, INSTALLED NEW SCREEN DOORS, CONVERTED A SCREENED PORCH INTO A SUNROOM, MADE PLUMBING REPAIRS, INSTALLED LIGHT FIXTURES, REPAIRED APPLIANCES, MADE DRYWALL REPAIRS, INSTALLED RETRACTABLE SCREEN DOORS, ETC. FOR THE PRICE OF THE HOME, THE HOMEBUILDER USED LOW QUALITY WINDOWS WHICH WERE INSTALLED "OUT OF SQUARE". I REMOVED BOTH SASHES AND REPOSITIONED THE WINDOW FRAME SO IT WAS "SQUARE." THE SASHES WERE RE-INSTALLED AND BRICKMOLDING RE-ATTACHED. IN, PERFORMING THIS WORK, I NOTED SEVERAL AREAS OF WOOD ROT (WINDOWS, FASCIA AND SOFFIT), DETERMINED EXTERIOR WOOD HAD NOT BEEN PRIMED BEFORE IT WAS PAINTED, FOUND A NUMBER OF SIZABLE CRACKS IN THE STUCCO AND FOUND PROBLEMS WITH THE CHIMNEY FLASHING. WITH THE MEMBER'S CONSENT, I CAULKED A LARGE NUMBER OF CRACKS PARTICULARLY WHERE THE CHIMNEY HAD SEPARATED FROM THE HOUSE. EXPLAINING THAT I HAD A SIGNIFICANT AMOUNT OF OTHER WORK IN PROCESS, I AGREED TO BEGIN WORK ON THE WOOD ROT BEFORE IT GOT WORSE. THE EXTREME COLD TEMPERATURES OF JANUARY 17TH MADE IT IMPOSSIBLE TO PERFORM THE WORK, INCLUDING THE APPLICATION OF PRIMER. SOME OF THOSE COLD DAYS WERE DATES ON WHICH I HAD PROMISED TO PERFORM WORK BEFORE KNOWING THE CHANGING WEATHER CONDITIONS. I FOUND THE MEMBER TO BE ARROGANT, PUSHY AND CONDESCENDING, A PERSONALITY THE POLAR OPPOSITE OF HIS WIFE. I WAS GLAD WHEN HE TERMINATED MY WORKING ARRANGEMENT SINCE HE WAS MOST UNPLEASANT TO DEAL WITH AND I HAD PLENTY OF OTHER WORK TO COMPLETE. THE MEMBER LEFT A MESSAGE ON THE 18TH INDICATING "WE WERE SQUARE" AND THAT HE WAS HIRING SOMEONE ELSE TO COMPLETE MY WORK. I FOUND NO POINT IN FURTHER CONTACT."