Spotless Cleaning Service of Lake Norman

Honestly, I am surprised that I have to leave this review. The cleaners we awesome. They did what I expected. There were very limited missed spot but I was satisfied of the care taken. They you must be asking, why did I rate them a "C". The owner "Andrea" gave me the WORST CUSTOMER SERVICE. When I called for the quote Andrea stated. $190 for the house and $20 for the fridge. This totals $110. Now, she can't count!!!! Andrea asked for $220. Wait for it.. I gave the ladies a $25 tip EACH!!! Andrea called and texts me stating I owed her $10. I asked how could I owe her $10 when I paid what was quoted. She said Yes, 190 plus $20 is $220, REALLY. You own a business and you can't count. I kept receiving statements and messages that I owe $10. I reminded her that I gave each per a $25 tip. For the reason I paid $50 extra I asked if she was kidding!! She then told me that her company would not service me again and she will note my account. She attempted to make me feel like I did something wrong. I could not believe how she spoke to me as I am a crook.. the nerve. The ladies were awesome but with an owner who does not care does not deserve people using their business especially in these times that people are wanting work!!!!!! Shame on you Andrea

Ethelvina and Silvana work together at our house, and they are efficient and thorough. Also, they are kind, and trustworthy. I think Spotless does a great job.

I have hired Spotless in the past, and I entirely happy that I did again. The cleaning team of Graciela Silvana and Maria Romulo did a thorough and fantastic job. I highly recommend these fine ladies and Spotless overall!

This was our first cleaning with Spotless. The crew was professional, friendly, meticulous, followed instructions, and did a great job. I would recommend them for your housecleaning services.

The girls at Spotless did an amazing job! Everything was excellent and we will continue using them in the future.

All I can say is WOW!! Ethelvina & Talia are wonderful!!! This is the first time we used this company. They called, emailed & sent a field representative before the girls showed up to review chemicals to be used & if there were any areas of special interest to be addressed. These girls were non stop from the second they got here and smiling the whole time. I just LOVE what they did and how hard they worked. My whole house is shining:) I would highly recommend Spotless Cleaning to any one!

The team is amazing. We feel like we are walking into a new house every time they come. They are so thorough and detail oriented. We have two kids and two dogs, so there is a lot to clean, and they do an amazing job every time. We love Spotless Cleaning and the wonderful team that helps our family.

Hi my name is Melissa I have been using spotless for about two years now, I cannot rave about how good of a job they do I have had cleaning people in the past And nobody has ever cleaned my home like spotless They are respectful and caring people and again do an amazing job and go above and beyond there duties If you need a good clean definitely try spotless :)

We have an ongoing bi-weekly arrangement for them to come clean my home. They are so professional and their efforts are beyond what we've experienced with others. The clean smell after they've completed, the detailed coverage, the small touches (cornering the toilet paper in the roll) are just a rarity that you don;t get with other companies. They are friendly, professional and fast.

The team - Ethelvina and Marcelina - are exceptional. They take a great deal of pride in what they do. They are thorough and work harder than any team I have experienced and I have used a house cleaning service for many years. They are very professional and are laser focused on doing a great job. My house is spotlessly clean when they are done. At the end, they always invite us to make sure everything is done to our satisfaction. Thanks to Andrea of Spotless Cleaning of Lake Norman for have the foresight to hire such admirable and hardworking women.

I have used several housecleaning services over the years in three houses in two states. Spotless Cleaning is the most professional and does the most thorough cleaning of any service I have used. The house is truly "spotless" after they have cleaned! Andrea is extremely easy to contact and very responsive to my needs. I highly recommend Spotless Cleaning Service.

awesome job by Angela and her team.

The team did a fantastic job!! We love how clean our home is. They go above and beyond to meet our needs. Highly recommend

They are wonderful. They do a very thorough job. We feel like we are walking into a new house every time we come home on cleaning days. Andrea, the owner, is extremely kind and responsive.

Excellent staff who does great work!! I've had many over the years but they are told after a few visits that "their services are no longer needed." I have had this service six months and have increased them to twice a month I'm so happy with them. Their owner, Andrea, is very accommodating and professional. I highly recommend them!!

Great! I was VERY HAPPY with the cleaning job that Spotless Cleaning did. Our home looks better than it has in a long time!! The ladies doing the cleaning were so sweet, hardworking and thorough. The owner, Andrea, is professional, kind and very knowledgeable. I highly recommend this company!

Exceptional service, cleaners are polite and very respectful. Beyond expectations.

Andrea and her team did one deep clean which was amazing then continue to do a standard clean - which covers everything from the blinds to carpets- dishes, dusting, mopping, vacuuming and even cleaning of kitchen cabinets. I continue to come up with new areas to clean for my upcoming deep "spring clean" but she normally already covers them! They are truly rockstars!!!!

Love Spotless. Have used their services for a year now. Punctual and if running behind (hey, it happens) you are informed immediately. Love this friendly staff. It feels so good to have our home tidy and clean every other week. Grateful for the time I used to spend cleaning is now free to do things I enjoy!

They have performed very well and Andrea is very responsive to any of my special asks/needs.

Our neighbors referred us to Spotless Cleaning for routine house cleaning services. They have been using the company for years and felt very comfortable sharing their contact information with us. Andrea visited our home to better understand our needs and walked through in detail a comprehensive plan based on what we were looking for. We have been using Spotless Cleaning since August for weekly cleaning of our home and are very pleased with their services... the same girls visit our home weekly and are always friendly and courteous from a relationship standpoint; very detailed oriented from a cleaning standpoint - from high light fixtures and crown molding to the base boards and everything in between, they clean it! Would highly recommend!

Always does a great job and checks to make sure we are happy

Andrea and her cleaning crew do a great job on my home. They are always timely and very professional. Efficient, but they get the job done. They bring all their own supplies however if I want them to use any special cleaning products, they will happily do that. Jeny and Elvira do a great job on my home and I look forward to coming home in the evening after they have been to the house. They do a much better job than I ever could! I would recommend Spotless Cleaning to anyone in the Lake Norman area.

I have used Spotless for over two years. They always do a great job. My house looks and smells wonderful after they are finished. They have worked with my schedule multiple times and have always helped me out if I have a special request. The ladies who come are always friendly and trustworthy.

We have been using Spotless for over 2 years and am very satisfied with their service. Andrea, the owner personally trains and oversees her cleaning crews. She is always responsive if there are any concerns.