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Southern Star Roofing
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
Southern Star Roofing is a locally owned ROOFING company with many years of industry experience. As our main office is in Charlotte, NC, we can conveniently serve customers in and around the Charlotte area. Southern Star Roofing specializes in residential full roof replacement and gutter systems. We have 2 new offices in Asheville, NC and Greenville, SC. We have an excellent reputation working closely with North Carolina & South Carolina insurance companies regarding homeowner insurance claims. Southern Star has an A+ accreditation with the Better Business Bureau, over 150 5-star Google reviews and is an Angie’s List Super Service Award recipient. Southern Star has built a solid reputation in the areas of workmanship, professionalism, dependability, and competitive pricing. Southern Star offers a full manufactures warranty on materials, and a workmanship warranty on each job. Southern Star offers free roof inspections and estimates for homeowners. Every installer hired by Southern Star is very well experienced, well trained, and truly the best in their field. The sales force and project managers at Southern Star are very knowledgeable and offer the highest level of customer service. Southern Star is fully insured in the areas of Workers Compensation and General Liability. Please check out our website at SouthernStarRoofing.com or email us at [email protected].
Business highlights
15 years of experience
Services we offer
5" & 6" downspouts, EPDM, Southern Star Roofing offers residential roofing, and gutter repairs. All work is guaranteed by product warranty and contractor workmanship warranty., asphalt shingles, commercial roofing, flat roof applications, full roof replacements, gutter toppers, roof repairs, seamless 5" & 6" gutters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9126 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 126 reviews
Jacob R.
Jul 2023
Southern Star is the only group I'll consider to do work on my roof. Their team is well-trained in customer service as they collaborate with customers in an efficient manner with the utmost respect. They are not the type to persuade you to make an insurance claim for a new roof or suggest repairs you do not need. They are honest and transparent about their quotes and flexible on pricing to an extent. Once they offer the quote, they allow you to follow up with them when you are ready as opposed to the constant bombardment of calls from other entities. My favorite part about Southern Star is they openly welcome text/phone calls with questions. Roofing repair is something Southern Star wants you to be comfortable with and knows you as the home owner do not take it lightly. Finally, they will come out to ensure a quality check on the work provided as their personal guarantee. I wish working with other industries on home improvement was as smooth and simple as working with Southern Star!
Patricia W.
Jun 2023
My insurance referred Southern Star and, I am so glad I called them. This company is very dependable and honest. The worker that came out understood and spoke English very well.
Austin B.
May 2023
Southern star roofing was great to work with. Great communication, great quality of work, and great clean up one the job was done. We’re very pleased how everything turned out.
Katherine M.
Mar 2023
Southern Star Roofing is INCREDIBLE!!! I HIGHLY RECOMMEND THIS COMPANY!!! I had two friends that knew someone in roofing companies that knew that they could replace my whole roof with insurance monies. Of course I thought it was to good to be true but still went for it. Of course the insurance company did not replace but supposedly found hail damage but again not enough to replace roof. This was during COVID so things very hectic. Finally backed in corner from insurance company to repair. The insurance company recommended Southern Star Roofing. From the moment I made the call amazing Kristy set up appointment. Then the INCREDIBLE JONNY AND BRANDON came to my house. They assesed the roof and realized I would spend 3/4 of a replacement on full roof. They saw my distress because I did not have the money but then reccomended fiance company. They assisted me during the whole process of fiancing and replacement of roof. They were never condescending or not sincerly genuine!! My retired neighbors who watched the crew put up the roof said they never messed around but worked deligently to get job done and THE ROOF ON MY HOUSE IS JUST BEAUTIFUL THANKS TO SOUTHERN STAR ROOFING!!
Jayne B.
Jan 2023
Southern Star Roofing replaced my roof. They did a wonderful job from start to finish. The professionalism, workmanship, communication, clean up, and final inspection to make sure everything was right was exceptional. They were able to schedule my roof replacement quickly and kept me updated through the whole process. A special thank you to Brandon Johnson for helping me through the whole process, and always taking the time to answer any questions or concerns I may have. I appreciate your commitment to excellent customer service and high quality roof replacements and repairs. I would highly recommend Southern Star Roofing to anyone who has any roofing needs.
John D.
Jan 2023
Southern Star Roofing is the best in the business. Their number one priority is customer satisfaction and it’s more than apparent throughout the process. Incredible communication, prompt arrival times and the follow up and repair was seamless. Cannot recommend them enough. 20/10.
NICKOLAS L.
Dec 2022
Southern Star Roofing is great! They helped with a roofing repair at my house that was more than a little tricky, but they were up for the challenge! It didn't get quite fixed after the first time out, but they were determined to get it fixed and it was never a bother to them. Definitely use them if you get a chance, they stand behind their work!
Carrie B.
Nov 2022
Great experience! Quality work, very knowledgeable and professional, thorough, accommodating, and honest! Highly recommend and would use them again!
Sac B.
Nov 2022
I had several leaks throughout my roof that desperately needed to be addressed. Jonny the Project Manager came out to assess my roof; he was very professional and courteous. He thoroughly assessed the damages and took time ensure I understood what needed repairs. I felt assured that Southern Star Roofing would fix the issue in a timely manner; which they did. Not only the cost was good; the workers were very prompt, experts, thoroughly detailed, and left work site (my house) spotless. Highly recommended; Southern Star will continue to be my my go-to roofing company. Thank you for smooth transaction.
Matt K.
Nov 2022
They were very professional and helpful! I would use them again.
Christine H.
Oct 2022
Brandon and Southern Star installed our windows 10 years ago. We also wanted to install custom doors to our atrium. He did a superb job and at a great price. We are so happy with the work and the quality of the product to this day. Recently we needed a new roof so we called Brandon. Again we received great service, great work, great product, and at a great price.
Ken W.
Sep 2022
Excellent. Service! Very Responsiveness! Quality Work!
Scott M.
Sep 2022
The Southern Star team priced the project competitively, showed up on time and exceeded all of our expectations with the installation. The crew was quick and friendly and we'd definitely use them again!
Krista Z.
Sep 2022
I would absolutely, unequivocally, recommend Southern Star Roofing. In a time where customer service seems few and far between, we received the absolute best from this company. The owner Brandon was constantly in great communication with me from the very first appointment until the very end. Our experience was second to none. Thank you Southern Star for being true professionals.
David W.
Sep 2022
Very impressed with the entire process. Can't imagine anyone else doing it any better. I would rate them a 11 on a scale of 1 to 10.
Jerry H.
Sep 2022
Southern Star did fast, high quality work at very reasonable rates. Great people.
Ray J.
Nov 2021
I can't say enough about the professional job the team at Southern Star Roofing in Asheville NC did installing three skylights for me. After getting five estimates and working with Greg, they gave me a great estimate for top of the line skylights. Greg took the time to match my shingles exactly and the crew installed them on a sunny afternoon and cleaned up the area. I would recommend Southern Star for all your roofing needs!
Tri L.
Nov 2021
Brandon (the owner) was extremely responsive and professional. The company offers good warranty on installation and workmanship (2-years). The shingle company they worked with (Certainteed) seems to have high quality products and better warranty than others. The installation crews were professional. They left the property nice an clean after the work is done. I'm extremely happy with the job and would recommend them to anyone (I'm proudly wearing one of their shirts to give them more visibility).
Chris F.
Nov 2021
Went great. Looking forward to not having to clean out my gutters every few weeks
Alyssa F.
Oct 2021
Greg was amazing to work with. He was on time and was always available to communicate. Very fast response too. His team got our whole roof stripped and redone in a day. They are such hard workers. Got there at 7AM and finished around 7PM. Thanks y’all
Robert M.
Sep 2021
Had a roof leak and they was able to repair it and did great work and were very professional. I also used them on new roof on a storage building back in March and did great work as well.
Lee M.
Aug 2021
Hard to find good, quality service these days...Southern Star Roofing will not disappoint. They responded quickly to our roof repair need without us needing to follow up. Someone was out the next day and was able to make the repair on the spot. He was prepared and professional. Highly recommend!
Diane B.
Jul 2021
It went wonderfully! Wonderful team to work with. Customer service at the highest quality. Highly recommend! Did great work and made it easy for me.
Krista Z.
Jul 2021
I have never experienced a more professional, prompt, punctual, honest contractor in my 40 years. As a businesswoman myself, it’s a breath of fresh air to come across companies like southern Star Roofing. They set a standard that is second to none. From the time I reached out to Brandon, the owner, to the very end product of a beautiful new roof, the experience was more than exceptional. I would not hesitate to use this company again and I have referred all of my friends and family to them. Thank you southern Star Roofing for being true professionals.
Response from Southern Star Roofing
"[Member Name Removed], Thank you for such a nice review of our company. You were so wonderful to work with and not only do we appreciate your business, we sincerely appreciate your trust. Please call us back anytime that you may need our services again. Best regards, Brandon Johnson, Owner 704-YES-ROOF"
Nick B.
Jul 2021
Got to the job Early and stayed till the Job was done
Response from Southern Star Roofing
"Mr. [Member Name Removed], Thanks for taking the time to leave this review for us. We greatly appreciate it. Your comment here reflects one of our core values here at the company. We have signs up in our office that reads "Start to Finish". It continually reminds us to stay focused and execute until we completely done. Thanks again sir. Best regards, Brandon Johnson - Owner 704-YES-ROOF"
Licensing
State Contractor License Requirements
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FAQ
Southern Star Roofing is currently rated 4.9 overall out of 5.
Southern Star Roofing accepts the following forms of payment: CreditCard
Yes, Southern Star Roofing offers free project estimates.
No, Southern Star Roofing does not offer eco-friendly accreditations.
No, Southern Star Roofing does not offer a senior discount.
No, Southern Star Roofing does not offer emergency services.
No, Southern Star Roofing does not offer warranties.