Southern Home Services LLC

Don’t believe what this company has listed as the services they offer. Evidently they only do complete roof replacement, complete siding replacement, and window replacement so long as you are replacing 5 or more windows. Anything less than those jobs, they will email you, decline the work you need done, and refer you to a handyman.

It went very well. Installers knew exactly what they were doing.they did a great job and cleaned out gutters as they went.Very pleased with our sales person Will.

We had an original picture window that was leaking badly and needed to be replaced. Southern Home Services inspected the old window installation and gave us two different styles to choose from. We are very impressed with the quality of the window and the workmanship. The new picture window looks great, and the installation went very smooth. We will certainly reach out to SHS as future needs arise.

They are very helpful, professional, punctual, and left no mess. Will definitely call them when we need a new roof.

I had a roof installed by HSH a few years ago. I like how they installed my shingle roof. But I’ve had a few issues with water getting through on my metal roof that they installed. When I had the guy over, he proceeded to show me how there were problems with the way the metal roof was installed. He forgot that they installed them. When I asked him to check my warranty to see if it’s still under warranty for them to fix it right... he said sure and then never called or emailed ... even after I called and left a message. It’s been 4 business days. Ghosting me. I also asked for a quote to add new gutters in my rental and never got that either. So, go with H&S instead.

Great result. Expert crews. Reasonably quick. As with any contractor, ensure different crews are coordinated and carefully inspect work.

They worked so hard & did such a good job with painting & fixing the outside that I had them install a new garage door for me. I found they could do most anything. I was very impressed with them. I will call them again. They also checked my gutters & repaired some wood

great work of whole roof replacement done in one day

Work was completed on time as requested. All staff were very knowledgeable and professional.

Very well and they were very prompt

The project went great. The price was very reasonable, the product is a higher quality than the other contractors we interviewed. On the date of the project, SHS’ crew showed up on time, did the entire scope of the project in 1 day and by 4:30 they were pulling out of my driveway. Roofing removal is an incredibly messy job and their cleanup was spectacular! In the week after the new roof was installed, I had to rake leaves around the house and the amount of debris I found would not fill up a sandwich bag. I was very inpressed and that is not an easy thing to do. Rarely do I complete reviews because I am so often disappointed but in this case I was so impressed I had to!

I was told I would need to speak to Shawn. I never heard back from Shawn for several days despite me calling the office multiple times and reiterating my request. I am moving on.

Excellent communicate and workmanship from office staff and project workers.

Have been trying for aver a week to get a quote on work. Has not supplied yet. I would not recommend.

Installation was wonder full. Great windows, and Eddie and his partner were extremely careful and thorough with the installation. they laid down drop cloths, and made sure everything was perfect. Fantastic job!!!!!! A++

Southern Home Services installed 25 new windows in my home. The project went perfectly from the Project Consultant to the Installation. I am very pleased and would not hesitate to refer this company to anyone needing their services.

Contractor agreed to come out and provide an inspection and estimate for a new roof. However, he was a no-show. Never came, never called.

Let's face it, as consumers we hire roofers even less than we purchase a new car. And that puts us at a serious disadvantage. My experience with SHS has been absolutely SMOOTH. From the sales experience, explaining roofing and gutter options, demolition, installation, and clean up everything went as advertised. I have a 2400 sq ft ranch home, with about 40 squares of roofing, and the roof is fairly steep. To me it was no small job. SHS made it look easy. I worked with Rob Drumm in sales; but even after signing the contract, Rob continued to respond to my numerous questions and concerns. Anytime I had a question, and there were several, Robb always answered my questions in a professional manner that assured me I had hired the right company. SHS was not the lowest cost bidder. We were looking for best VALUE, and feel they delivered on every check box. Some of the highlights of what we believed were value-adds... The crew was on time and completed in the estimated time. The demolition phase was somewhat messy, but we were warned and it was not as bad as I expected. A drip edge was installed on the roof perimiter to prevent leaves and tree seeds from getting between the gutter and the wood fascia they are attached to. They double-booted the vent pipes... This extra layer of protection adds life to the rubber pipe collars. We had standard size gutters installed but commercial sized downspouts and outlets. This will reduce the likely hood of clogging. One of the big factors we used to select SHS was their established working relationship with our paint company, CertaPro painters of South Charlotte. Once the roof was completed and the old gutters were dropped, the painting crew came in and replaced rotten wood boards behind the gutters and painted the entire home. Once the painting was complete SHS sent in their crew to hang the gutters. As the homeowner I never had to coordinate the activity between the two service companies. In general, everyone involved with the project was a delight to work with and our 19 year old home now looks like new, at least on the exterior. I don't plan to outlive this roof, but if something does pop up, I would not hesitate to call Rob at SHS for any maintenance or repairs.

Replacing the flashing, and establishing the correct clearance at the bottom of the siding and the vertical trim, was not an easy job. The original builder didn't do it correctly, resulting in swelling of the vertical pieces where they sat in water. Southern Home Services had to remove the affected pieces, remove and replace the flashing, and replace the swollen vertical pieces. They did this very well.

Called this company for a quote to replace masonite siding with either hardiplank or vinyl. And depending on cost, said I may need to do hardiplank one side at a time and then repair a couple of the masonite boards. After booking the appointment for a quote, was sent an email saying this project is better suited for a handyman...seriously? There are 86 reviews for siding and no one looked at the job, yet the company feels this job isn't "suited" for them. Glad business is so good they don't need anymore!

Southern Home Services exceeded my expectations throughout every step of the process. My sales rep Christian answered all of my questions thoroughly and explained the entire process. When construction started, Travis the Project Manager, took care of all of the details and kept me in the loop at all times. My house looks brand new again and I could not be happier with the end result. Thank you SHS!

Wonderful, they arrived when they said they would and completed the job quickly. Additionally, they took me around to inspect the job and completed everything with due care.

Very professional,on time, quality service

The job was quoted and performed quickly and efficiently. The repairs have performed perfectly.

Very well. They did an excellent job. It was not the cheapest bid I received, but it was the most comprehensive (well thought out) service, with the best products, carefully installed. They cut the flashing into the mortar (instead of just gluing it), installed drip edge at all roof edges, installed ice and water shield near dormers and chimneys. Installed James Hardie Plank for new fascia (won't ever rot). All products used were top notch, 50 year roof, synthetic underlayment, excellent maufacturer approved fasteners, all hand nailed (not nail-guns), even the power vent was made by the roof manufacturer. (I understand that this strict compliance is important to assure that the manufacturer honors its guarantees as to life expectancy). In short, I paid more for this than other contractors' bids, but it was an excellent job, well done, with very professional people. We had some debris that landed on our neighbor's drive way that they missed, but when I called them about it, they came right out, cleaned it up, and even checked with my neighbor to make sure that they were happy. What more could you ask? Really great contractors.