In 2001, owner Shawn Kalgren decided to make a career change that would ultimately set a new standard in the home renovation industry. He left the North Carolina school system to pursue a different type of service, Southern Home Services. Using his teaching skills in combination with his 15 years of home renovation experience, Shawn created a company whose values and principles are reflected by it's "A+" craftsmanship and exemplary customer satisfaction. At Southern Home Services, "Exterior Renovation perfected by Superior Dedication" is not only our motto, but our pledge to every project we undertake and to every customer that puts their confidence in us. We can do this by bringing educational experience and trade expertise to the table so no customer is uninformed and no detail is overlooked. This is why Southern Home Services won't be seen on television or heard on the radio, their customers do their advertising for them. We are an Elite Preferred James Hardie Remodeler.
Business highlights
23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement
Don’t believe what this company has listed as the services they offer. Evidently they only do complete roof replacement, complete siding replacement, and window replacement so long as you are replacing 5 or more windows. Anything less than those jobs, they will email you, decline the work you need done, and refer you to a handyman.
Description of Work: Needed replacement of sections of siding, trim repair/replacement and exterior painting
Rating Category
Rating out of 5
Response from Southern Home Services LLC
Thank you for your review Mr. Siviglia. We are very sorry for any misunderstanding that may have occurred. Our profile clearly states that we only offer the services you mentioned and outlined in our courtesy email and even specifically states the services we DO NOT offer. If you were misled to believe otherwise, please consult your Angi representative, as we have made it clear to them how we would choose to be advertised. Also, we apologize if you were offended by our offering you an alternative to our company. We always try to offer you another way to fulfill your needs if we are unable to serve you.
Tim and Cheryl F.
06/2020
5.0
contractors, gutter repair
+ 0 more
It went very well. Installers knew exactly what they were doing.they did a great job and cleaned out gutters as they went.Very pleased with our sales person Will.
Description of Work: Gutter product to prevent clogged gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Southern Home Services LLC
Thank you for your kind words. We always strive to go above and beyond. We appreciate your continued business!
Jeff D.
02/2020
5.0
replacement windows
+ -1 more
We had an original picture window that was leaking badly and needed to be replaced. Southern Home Services inspected the old window installation and gave us two different styles to choose from. We are very impressed with the quality of the window and the workmanship. The new picture window looks great, and the installation went very smooth. We will certainly reach out to SHS as future needs arise.
Description of Work: Picture window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Southern Home Services LLC
Thank you, and we definitely look forward to working with you again in the future!
LINDA R.
01/2020
5.0
roofing
+ -1 more
They are very helpful, professional, punctual, and left no mess. Will definitely call them when we need a new roof.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Southern Home Services LLC
Thank you so much for the kind words. We are glad we could help. We hope to be able to service you (or your friends) with any other exterior renovation needs in the future.
Sheryl M.
01/2020
1.0
gutter repair, roofing
+ 0 more
I had a roof installed by HSH a few years ago. I like how they installed my shingle roof. But I’ve had a few issues with water getting through on my metal roof that they installed. When I had the guy over, he proceeded to show me how there were problems with the way the metal roof was installed. He forgot that they installed them. When I asked him to check my warranty to see if it’s still under warranty for them to fix it right... he said sure and then never called or emailed ... even after I called and left a message. It’s been 4 business days. Ghosting me. I also asked for a quote to add new gutters in my rental and never got that either. So, go with H&S instead.
Description of Work: Install new gutters and warranty work on installed metal roof
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JEFF & LAURA Z.
11/2019
5.0
gutter repair, roofing, woodworking
+ 1 more
Great result. Expert crews. Reasonably quick. As with any contractor, ensure different crews are coordinated and carefully inspect work.
Description of Work: Gutters, Wood trim/ facia repair, roof tune up
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Southern Home Services LLC
Thank you! We appreciate your business and hope to work with you again in the future.
Kaye P.
10/2019
5.0
garage doors, gutter cleaning, woodworking, house painters
+ 2 more
They worked so hard & did such a good job with painting & fixing the outside that I had them install a new garage door for me. I found they could do most anything. I was very impressed with them. I will call them again. They also checked my gutters & repaired some wood
Description of Work: I needed outside wood on my house sanded & repainted on eaves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,065.85
Response from Southern Home Services LLC
Thank you so much for the kind words! We are glad we could help you with all of your needs. We hope to be able to work with you (or your friends) with any other exterior renovation needs in the future.
Reginald J.
10/2019
5.0
roofing
+ -1 more
Work was completed on time as requested. All staff were very knowledgeable and professional.
Description of Work: Roof repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Southern Home Services LLC
Thank you! We appreciate your business and hope to work with you again in the future.
Jian G.
10/2019
4.0
roofing
+ -1 more
great work of whole roof replacement done in one day
Description of Work: 1
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Southern Home Services LLC
Thanks!
Carl P.
10/2019
5.0
contractors, roofing
+ 0 more
Very well and they were very prompt
Description of Work: new roof and gutters
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Southern Home Services LLC
Thank you Mr. [Member Name Removed], always a pleasure working with you!
David E.
12/2018
5.0
roofing
+ -1 more
The project went great. The price was very reasonable, the product is a higher quality than the other contractors we interviewed. On the date of the project, SHS’ crew showed up on time, did the entire scope of the project in 1 day and by 4:30 they were pulling out of my driveway. Roofing removal is an incredibly messy job and their cleanup was spectacular! In the week after the new roof was installed, I had to rake leaves around the house and the amount of debris I found would not fill up a sandwich bag. I was very inpressed and that is not an easy thing to do. Rarely do I complete reviews because I am so often disappointed but in this case I was so impressed I had to!
Description of Work: Roofing shingle removal/replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Southern Home Services LLC
Thank you so much for the kind words, [Member Name Removed]! We are glad we could meet and exceed your expectations. We hope to be able to help you (or your friends) with any other exterior renovation needs in the future.
Stan M.
11/2018
1.0
replacement windows
+ -1 more
I was told I would need to speak to Shawn. I never heard back from Shawn for several days despite me calling the office multiple times and reiterating my request. I am moving on.
Description of Work: quote on window replacement
Rating Category
Rating out of 5
responsiveness
1.0
Patricia W.
10/2018
5.0
roofing
+ -1 more
Excellent communicate and workmanship from office staff and project workers.
Description of Work: roof repair on house and new roof on shed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,960
Mark C.
09/2018
2.0
roofing
+ -1 more
Have been trying for aver a week to get a quote on work. Has not supplied yet. I would not recommend.
Description of Work: Vinyl siding
Rating Category
Rating out of 5
Maria G.
08/2018
5.0
replacement windows
+ -1 more
Installation was wonder full. Great windows, and Eddie and his partner were extremely careful and thorough with the installation. they laid down drop cloths, and made sure everything was perfect. Fantastic job!!!!!! A++
Description of Work: Needed replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Cathleen F.
08/2018
5.0
replacement windows
+ -1 more
Southern Home Services installed 25 new windows in my home. The project went perfectly from the Project Consultant to the Installation. I am very pleased and would not hesitate to refer this company to anyone needing their services.
Description of Work: New windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
renee T.
07/2018
1.0
roofing
+ -1 more
Contractor agreed to come out and provide an inspection and estimate for a new roof. However, he was a no-show. Never came, never called.
Description of Work: Replace Roof
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Southern Home Services LLC
We have checked all of our records and it appears that you may have us confused with a different contractor. We apologize and hope that you were able to contact the company from which you were trying to receive an estimate.
david T.
07/2018
5.0
gutter repair, roofing
+ 0 more
Let's face it, as consumers we hire roofers even less than we purchase a new car. And that puts us at a serious disadvantage. My experience with SHS has been absolutely SMOOTH. From the sales experience, explaining roofing and gutter options, demolition, installation, and clean up everything went as advertised. I have a 2400 sq ft ranch home, with about 40 squares of roofing, and the roof is fairly steep. To me it was no small job. SHS made it look easy. I worked with Rob Drumm in sales; but even after signing the contract, Rob continued to respond to my numerous questions and concerns. Anytime I had a question, and there were several, Robb always answered my questions in a professional manner that assured me I had hired the right company. SHS was not the lowest cost bidder. We were looking for best VALUE, and feel they delivered on every check box. Some of the highlights of what we believed were value-adds... The crew was on time and completed in the estimated time. The demolition phase was somewhat messy, but we were warned and it was not as bad as I expected. A drip edge was installed on the roof perimiter to prevent leaves and tree seeds from getting between the gutter and the wood fascia they are attached to. They double-booted the vent pipes... This extra layer of protection adds life to the rubber pipe collars. We had standard size gutters installed but commercial sized downspouts and outlets. This will reduce the likely hood of clogging. One of the big factors we used to select SHS was their established working relationship with our paint company, CertaPro painters of South Charlotte. Once the roof was completed and the old gutters were dropped, the painting crew came in and replaced rotten wood boards behind the gutters and painted the entire home. Once the painting was complete SHS sent in their crew to hang the gutters. As the homeowner I never had to coordinate the activity between the two service companies. In general, everyone involved with the project was a delight to work with and our 19 year old home now looks like new, at least on the exterior. I don't plan to outlive this roof, but if something does pop up, I would not hesitate to call Rob at SHS for any maintenance or repairs.
Description of Work: New roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
LOUIS N P.
06/2018
5.0
siding
+ -1 more
Replacing the flashing, and establishing the correct clearance at the bottom of the siding and the vertical trim, was not an easy job. The original builder didn't do it correctly, resulting in swelling of the vertical pieces where they sat in water. Southern Home Services had to remove the affected pieces, remove and replace the flashing, and replace the swollen vertical pieces. They did this very well.
Description of Work: Sunroom flashing replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Wendi P.
06/2018
1.0
siding
+ -1 more
Called this company for a quote to replace masonite siding with either hardiplank or vinyl. And depending on cost, said I may need to do hardiplank one side at a time and then repair a couple of the masonite boards. After booking the appointment for a quote, was sent an email saying this project is better suited for a handyman...seriously? There are 86 reviews for siding and no one looked at the job, yet the company feels this job isn't "suited" for them. Glad business is so good they don't need anymore!
Description of Work: Exterior siding repair and replacement
Rating Category
Rating out of 5
professionalism
1.0
Chris H.
05/2018
5.0
gutter repair, siding
+ 0 more
Southern Home Services exceeded my expectations throughout every step of the process. My sales rep Christian answered all of my questions thoroughly and explained the entire process. When construction started, Travis the Project Manager, took care of all of the details and kept me in the loop at all times. My house looks brand new again and I could not be happier with the end result. Thank you SHS!
Description of Work: James Hardie Siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Barry K.
05/2018
5.0
siding
+ -1 more
Wonderful, they arrived when they said they would and completed the job quickly. Additionally, they took me around to inspect the job and completed everything with due care.
Description of Work: Hardy Siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathie B.
04/2018
5.0
roofing
+ -1 more
Very professional,on time, quality service
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILL Y.
04/2018
5.0
roofing
+ -1 more
The job was quoted and performed quickly and efficiently. The repairs have performed perfectly.
Description of Work: Roof Repairs and Skylight replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Edmund P.
10/2017
5.0
gutter repair, roofing, siding
+ 1 more
Very well. They did an excellent job. It was not the cheapest bid I received, but it was the most comprehensive (well thought out) service, with the best products, carefully installed. They cut the flashing into the mortar (instead of just gluing it), installed drip edge at all roof edges, installed ice and water shield near dormers and chimneys. Installed James Hardie Plank for new fascia (won't ever rot). All products used were top notch, 50 year roof, synthetic underlayment, excellent maufacturer approved fasteners, all hand nailed (not nail-guns), even the power vent was made by the roof manufacturer. (I understand that this strict compliance is important to assure that the manufacturer honors its guarantees as to life expectancy). In short, I paid more for this than other contractors' bids, but it was an excellent job, well done, with very professional people. We had some debris that landed on our neighbor's drive way that they missed, but when I called them about it, they came right out, cleaned it up, and even checked with my neighbor to make sure that they were happy. What more could you ask? Really great contractors.
Description of Work: Roof replacement, fascia replacement, gutter replacement (Gutter Shutter, subcontractor)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Gutters,
Windows,
Doors,
Exterior Painting,
Skylights,
Solar Panels
FAQ
Southern Home Services LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 3:00 PM
Southern Home Services LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Home Services LLC offers free project estimates.
Yes, Southern Home Services LLC offers eco-friendly accreditations.
Yes, Southern Home Services LLC offers a 5% senior discount.
No, Southern Home Services LLC does not offer emergency services.
Yes, Southern Home Services LLC offers warranties.
Southern Home Services LLC offers the following services: Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement