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Queen City Cleaners

4.0(
8
)

House Cleaning

About us

We are a locally owned and operated house cleaning company. We take pride in all our work and love to help people in our community. Please call our office today at 704-741-1332. We are also fully insured so you don't have to worry about anything going wrong. We also background check all of our cleaners and make sure they have a minimum of two years of experience before joining our team.

Services we offer

standard clean Deep clean Move in/out clean

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.08 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-8 of 8 reviews
JANET J.
02/2025
1.0
house cleaning
  + -1 more
If I could give a negative I would. Showed up 7 hrs. late. When I got back to check behind them, the apartment had barely been touched. I left something in the bathtub so I would know it was cleaned and it was still where I left it. Carpets not vacuumed, floors not mopped. I called to complain and they sent someone else and the shower was still not cleaned.$370 is way too much for this subpar service.
Description of Work: Move out clean
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$370
Dennis D.
02/2024
1.0
house cleaning
  + -1 more
Didn't finish job. Cleaner showed up noon the following day after scheduled appointment with hardly any cleaning supplies to do a move-clean. Negative attitude, no vacuum, no buckets. She said she didn't clean walls or carpets. But the company had already charged me for the service after saying they wouldn't until the job was done. She only worked 4 hours and walked out angry leaving the place a mess.
Description of Work: Clean apartment for move out.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$326
Matt M.
03/2023
5.0
house cleaning
  + -1 more
Easy process! Already booked!
Description of Work: Deep clean cafe
Rating CategoryRating out of 5
Yes, I recommend this pro
$311.5
Jasper G.
12/2022
5.0
house cleaning
  + -1 more
Good work and customer service
Description of Work: House Clean
Rating CategoryRating out of 5
Yes, I recommend this pro
Nancy L.
11/2022
5.0
house cleaning
  + -1 more
Very happy with cleaning done by Violet Santos.
Description of Work: House Clean
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Queen City Cleaners
Thank you [Member Name Removed] for trusting Queen City Cleaners! We'll send your feedback to Violet as well.
Denise R.
09/2022
5.0
house cleaning
  + -1 more
She is very professional. On time and the house was cleaned thoroughly. She did not mind my husband‘s corks and pickiness. Will asked For Tara all the time
Description of Work: Deep Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Queen City Cleaners
Thank you so much [Member Name Removed] for your feedback, we are looking forward partnering with you!
cyrus A.
09/2022
5.0
house cleaning
  + -1 more
They were fast and they clean everything. I would use the service again.
Description of Work: They did a full housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
Evan S.
09/2022
5.0
house cleaning
  + -1 more
I had a deep clean done after moving into my new place in the city. Awesome work, extremely detailed! Will be hiring them again for sure!
Description of Work: Deep Home Clean
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    Based in, Charlotte, NC 28203

    https://www.queencitycleaners.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    Queen City Cleaners is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Queen City Cleaners accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Queen City Cleaners offers free project estimates.
    No, Queen City Cleaners does not offer eco-friendly accreditations.
    No, Queen City Cleaners does not offer a senior discount.
    No, Queen City Cleaners does not offer emergency services.
    No, Queen City Cleaners does not offer warranties.
    Queen City Cleaners offers the following services: standard clean Deep clean Move in/out clean

    Contact information

    Based in, Charlotte, NC 28203

    https://www.queencitycleaners.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day