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Carpet Steam Cleaning , Upholstery Steam Cleaning , Tile and Grout Cleaning , Microban Organic Sanitizer, Enzymes pet treatment , Deodorizing , Scotch Guard Protection and much more .
Health & Safety Measures
Founded 2002 • With Angi since June 2010
2144 Kaybird Ln
Charlotte, NC 28270
06/01/2021
Duncan E.
They were prompt and very professional. Explained what they were going to do and how their cleaning process worked. They did an excellent job in cleaning our carpet, wood floors and tiles. Will hire them again.
Description of Work
Floor cleaning
Category carpet cleaners, ceramic tile, floor cleaning
02/09/2021
Rebecca S.
Perfect Arrived on time - everything was great
Description of Work
Bedroom carpet cleaned
Category auto detailing, carpet cleaners
Service Provider Response
Thank you [Member Name Removed] We hope to serve you again , best wishes !10/14/2020
Julie L.
Went very well. Not a fan of additional sales and add ons when tech arrived but overall very polite and efficient.
Description of Work
Clean area rug and couch
Category upholstery cleaning, oriental rug cleaning
Service Provider Response
Thank you for your comments , as Certified Carpet and upholstery Cleaner we suggest the customer what will be the best way to keep Upholstery protected against any spills or tear and wear and prolong the furniture live, we are trained for that . Customers always have the final desicion if they wanna apply the Scotch Guard Protection or not, we only do the suggestions . Best regards.06/24/2020
Jens A.
Very thorough and turned out beautifully.
Description of Work
Cleaning a large sectional
Category upholstery cleaning
Service Provider Response
Thank you so much for your comments , we hope to serve you again in a near future!! Best regards05/08/2020
Joey P.
Service was very good, came out on short notice and very affordable. Would use again.
Description of Work
Steam cleaning carpets
Category carpet cleaners
Service Provider Response
A glad costumer is our best reward . Thank you again [Member Name Removed] !02/24/2020
Blair S.
Very prompt, friendly, and efficient service.
Description of Work
Carpet and Area Rug Cleaning
Category carpet cleaners
Service Provider Response
Thank you for your review Mr [Member Name Removed] , our best reward is a happy customer, we hope to serve you again in the future. Best regards12/16/2019
Melind M.
Very well. The couch had never been shampooed in the several years we've had it, but it now looks & smells like new. We also had it Scotch Guarded. Glad I was able to get this done before my sister arrives for Christmas.
Description of Work
Needed my couch shampooed.
Category upholstery cleaning
Service Provider Response
We are very glad to hear that [Member Name Removed] , our best reward is a happy customer, don’t hesitate to call us any time, best wishes and happy Hollidays for you and your family . Raul08/13/2019
Diana D.
Raul was exceptional. I will definitely call him for future carpet cleaning needs.
Description of Work
Carpet cleaned 3 bedrooms, study
Category carpet cleaners
Service Provider Response
Thank you very much for your kindness [Member Name Removed] . It was my pleasure to serve you and as always try my best, vey Glad to have a satisfied and excellent customer , my best wishes for you and your family. Raul U04/16/2019
Erika C.
Went great after time confirmed (the technician had the incorrect time the morning of). Had 3 rooms, 1 carpet and sectional (which I was informed at the time of cleaning was more $$). Would have been nice if I was asked before hand if I had a sectional or sofa, I didn't know that the price was different. Overall professional experience, would recommend A++ service.
Description of Work
Carpet, rug and Sectional cleaning
Category carpet cleaners, upholstery cleaning
11/23/2018
Janel S.
They did a good job! I had 2 rooms, hall way and stairs cleaned. When they were done carpet looked very good, smelled clean. There products do not contain harmful chemicals. Service was very quick. Very courteous. I'll definitely use them again!
Description of Work
Carpet cleaning
Category carpet cleaners
11/17/2018
Susan S.
Jon is the most professional employee! How fortunate Mark is to have him working for him! Jon did a fast a professional job. Was on point and did a great job! The house smelled clean and looked great! Jon said if some “yellow spots showed up after carpet dries, call and they would come back out and try to fix them. But, they are difficult to treat and make disappear”. I called to get them to come back out. Jon could not come and said he would contact the owner, Mark. Mark did not call until 8:40 PM that night. We had a family funeral to attend the next day. He said he could come the day after in the AM. He never showed and never called to tell me otherwise. Shame on the business owner to treat a customer like this. If he could not make it to the house, he should have called instead of making us wait. Too bad. FYI: The ‘re-treat’ of the small yellow spots is only a spritz of an enzyme spray. It does not require a full hook up of all the big machines. It would have taken 5 minutes. Even a call to say he would like to reschedule would have been nice.
Description of Work
Carpet cleaning
Category carpet cleaners
Service Provider Response
Good morning [Member Name Removed], we think this is a mistake on your side, we don’t have you as a customer and we also don’t have anyone that his name is John or Mark in our business, this is Pronto And Carpet Cleaning, we will appreciate if you fix this review. Thanks08/02/2018
MARY S.
Raul responded to my request very quickly and was able to get me onto his schedule fast thanks to a cancellation. He was extremely professional, polite, thorough, and did a great job -- 2 area carpets, 2 sofas, 4 dining chairs, kitchen floor and for a very good price. Plan to hire him again
Description of Work
Carpet and upholstered furniture cleaning, kitchen floor + mattress sanitizing
Category upholstery cleaning, oriental rug cleaning
07/11/2018
LINDA R.
Raul is very nice, helpful, and professional. Our rugs look great.
Description of Work
Clean two area rugs
Category carpet cleaners
07/08/2018
Paul N.
They were very responsive to emails and calls. They were very punctual and professional. Carpets looked great. A couple hard stains weren’t removed but were subdued a lot. The carpets were not in great shape before the cleaning but were much better looking after cleaning. Also nlthe fact that they don’t use harmful chemicals were the main reason we went with them because my wife has respiratory issues. They house had a clean but not chemical smell after the cleaning. Would hire them again!
Description of Work
Carpets cleaned
Category carpet cleaners
Service Provider Response
Thank you very much for your review Mr and Mrs [Member Name Removed], remember there is always some Special stains that are permanent, any water based stains we were able to remove, some other that Dye the fibers were permanent, 95% of them came out. Thanks again for that review! We hope to serve you again Best regards07/08/2018
Paul N.
They were dirty and then we hired Pronto & Carpet Cleaning and now they are clean.
Description of Work
Cleaned all wall-to-wall carpets in house
Category carpet cleaners
04/17/2018
Joselyn L.
Great guy, price was fair and carpets look like new.
Description of Work
Clean all carpets
Category carpet cleaners
12/04/2017
Nancy M.
Very well. They were on time, friendly and efficient.
Description of Work
Carpet cleaning.
Category carpet cleaners
11/27/2017
Dan N.
Great...everything came out clean with no stains
Description of Work
Stain removal and clean sectional, 2-chairs and one rug
Category carpet cleaners, upholstery cleaning, oriental rug cleaning
11/08/2017
Markus B.
The work was done well, smells were removed efficiently and the carpet looks a lot better too.
Description of Work
Cleaned carpet in four bedrooms, stairs and loft.
Category carpet cleaners
11/07/2017
Ruth H.
The work was done. I admit my carpets were overdue for cleaning. I think edges and corners could have been done better. The Upsells cost me an extra $80 for stair cleaning and "deodorizer". Having to run the air conditioner for a day or so to dry was unexpected and uncomfortable as early November 2016 was cool.
Description of Work
Carpet Cleaning
Category carpet cleaners
Service Provider Response
Dear customer Thank you for your comments, the carpet was way overdue before you cleaned , according to IICRC caroet and restoration institute it is post to be cleaned at least every 6 months , if you don’t do a regular maintenance we have to do more passes on you carpet to do a better cleaning and it will take longer to dry how we explained to you. The black edges and corners its called “air filtration” we need to go on our knees and work on it for an extra cost , carpet cleaners will charge $1 x linear foot cause it is not an easy job; you only paid $99 x 3 rooms. You did not paid the Stairs or the Deodorizing also. That job was done on 11/03/16 it is a year already since we have cleaned and its overdue again, you could call us before and we could explain to you again or fix it if it was our fault, not one year after and when its overdue again. Regards.10/24/2017
Jack J.
great overall job - punctual - professional -
Description of Work
carpet cleaned in whole house
Category carpet cleaners
10/09/2017
Glenn M.
Could not have gone better. Would certainly hire again.
Description of Work
Carpet cleaning.
Category carpet cleaners
07/04/2017
Michele S.
I would definitely recommend Pronto Carpet. Raul was on time and did an amazing job. I had the carpet in my whole house cleaned. It looks so nice and clean.
Description of Work
Carpet cleaning
Category carpet cleaners
06/20/2017
MD B.
Punctual. Communicated process, potential issues, solutions. Used devices that prevented accidental damage caused by hoses. Excellent. Will use again.
Description of Work
Cleaned Bedroom carpets and removed stains
Category carpet cleaners
06/17/2017
giovanna B.
great job-- prompt scheduling. showed up on time -- got the job done quickly and very neatly and the final result looks great. would hire again and recommend
Description of Work
clean sofa and rug
Category upholstery cleaning, oriental rug cleaning
Offering basic lawn care needs. Mowing, weed management, pruning, mulching, leaf removal and plant installation. Quality work for a acceptable price. Owner operated with Two years of experience.
We are an emergency service open 24/7. No matter what time it is, give us a call and we can help! We service Charlotte, North Carolina, and its surrounding areas. Whether the damage is caused by water or fire, or there is a need for mold remediation services, United Water Restoration of Charlotte is the number one option.
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.
Carpet Steam Cleaning, Upholstery Steam Cleaning, Furniture Cleaning, Pet Odor and Stain Removal, Tile & Grout Cleaning, Water Damage Extraction, Carpet Restoration, Stone and Concrete Cleaning, Pressure Washing , Wood Floor Cleaning.
Dry Carpet Cleaning
Pronto & Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
Pronto & Carpet Cleaning LLC is open:
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Pronto & Carpet Cleaning LLC accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express, PayPal
Yes, Pronto & Carpet Cleaning LLC offers free project estimates.
Yes, Pronto & Carpet Cleaning LLC offers eco-friendly accreditations.
Yes, Pronto & Carpet Cleaning LLC offers a 5% senior discount.
Yes, Pronto & Carpet Cleaning LLC offers emergency services.
No, Pronto & Carpet Cleaning LLC does not offer warranties.
Pronto & Carpet Cleaning LLC offers the following services: Carpet Steam Cleaning, Upholstery Steam Cleaning, Furniture Cleaning, Pet Odor and Stain Removal, Tile & Grout Cleaning, Water Damage Extraction, Carpet Restoration, Stone and Concrete Cleaning, Pressure Washing , Wood Floor Cleaning.
Dry Carpet Cleaning