Founded 2002 • With Angi since June 2010
Business Highlights
Family Owned & Operated
Emergency Services Offered
Wears MaskAmenities
Free Estimates
Yes
Warranties
No
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 218 reviews
Duncan E.
06/01/2021
Rebecca S.
02/09/2021
Julie L.
10/14/2020
Went very well. Not a fan of additional sales and add ons when tech arrived but overall very polite and efficient.
Description of Work
Clean area rug and couch
Category
upholstery cleaning, oriental rug cleaning
Service Provider Response
Thank you for your comments , as Certified Carpet and upholstery Cleaner we suggest the customer what will be the best way to keep Upholstery protected against any spills or tear and wear and prolong the furniture live, we are trained for that . Customers always have the final desicion if they wanna apply the Scotch Guard Protection or not, we only do the suggestions . Best regards.Jens A.
06/24/2020
Joey P.
05/08/2020
Blair S.
02/24/2020
Melind M.
12/16/2019
Very well. The couch had never been shampooed in the several years we've had it, but it now looks & smells like new. We also had it Scotch Guarded. Glad I was able to get this done before my sister arrives for Christmas.
Description of Work
Needed my couch shampooed.
Category
upholstery cleaning
Service Provider Response
We are very glad to hear that [Member Name Removed] , our best reward is a happy customer, don’t hesitate to call us any time, best wishes and happy Hollidays for you and your family . RaulDiana D.
08/13/2019
Raul was exceptional. I will definitely call him for future carpet cleaning needs.
Description of Work
Carpet cleaned 3 bedrooms, study
Category
carpet cleaners
Service Provider Response
Thank you very much for your kindness [Member Name Removed] . It was my pleasure to serve you and as always try my best, vey Glad to have a satisfied and excellent customer , my best wishes for you and your family. Raul UErika C.
04/16/2019
Went great after time confirmed (the technician had the incorrect time the morning of). Had 3 rooms, 1 carpet and sectional (which I was informed at the time of cleaning was more $$). Would have been nice if I was asked before hand if I had a sectional or sofa, I didn't know that the price was different. Overall professional experience, would recommend A++ service.
Description of Work
Carpet, rug and Sectional cleaning
Category
carpet cleaners, upholstery cleaning
Janel S.
11/23/2018
They did a good job! I had 2 rooms, hall way and stairs cleaned. When they were done carpet looked very good, smelled clean. There products do not contain harmful chemicals. Service was very quick. Very courteous. I'll definitely use them again!
Description of Work
Carpet cleaning
Category
carpet cleaners
Susan S.
11/17/2018
Jon is the most professional employee! How fortunate Mark is to have him working for him! Jon did a fast a professional job. Was on point and did a great job! The house smelled clean and looked great! Jon said if some “yellow spots showed up after carpet dries, call and they would come back out and try to fix them. But, they are difficult to treat and make disappear”. I called to get them to come back out. Jon could not come and said he would contact the owner, Mark. Mark did not call until 8:40 PM that night. We had a family funeral to attend the next day. He said he could come the day after in the AM. He never showed and never called to tell me otherwise. Shame on the business owner to treat a customer like this. If he could not make it to the house, he should have called instead of making us wait. Too bad. FYI: The ‘re-treat’ of the small yellow spots is only a spritz of an enzyme spray. It does not require a full hook up of all the big machines. It would have taken 5 minutes. Even a call to say he would like to reschedule would have been nice.
Description of Work
Carpet cleaning
Category
carpet cleaners
Service Provider Response
Good morning [Member Name Removed], we think this is a mistake on your side, we don’t have you as a customer and we also don’t have anyone that his name is John or Mark in our business, this is Pronto And Carpet Cleaning, we will appreciate if you fix this review. ThanksMARY S.
08/02/2018
Raul responded to my request very quickly and was able to get me onto his schedule fast thanks to a cancellation. He was extremely professional, polite, thorough, and did a great job -- 2 area carpets, 2 sofas, 4 dining chairs, kitchen floor and for a very good price. Plan to hire him again
Description of Work
Carpet and upholstered furniture cleaning, kitchen floor + mattress sanitizing
Category
upholstery cleaning, oriental rug cleaning
LINDA R.
07/11/2018
Paul N.
07/08/2018
They were very responsive to emails and calls. They were very punctual and professional. Carpets looked great. A couple hard stains weren’t removed but were subdued a lot. The carpets were not in great shape before the cleaning but were much better looking after cleaning. Also nlthe fact that they don’t use harmful chemicals were the main reason we went with them because my wife has respiratory issues. They house had a clean but not chemical smell after the cleaning. Would hire them again!
Description of Work
Carpets cleaned
Category
carpet cleaners
Service Provider Response
Thank you very much for your review Mr and Mrs [Member Name Removed], remember there is always some Special stains that are permanent, any water based stains we were able to remove, some other that Dye the fibers were permanent, 95% of them came out. Thanks again for that review! We hope to serve you again Best regardsPaul N.
07/08/2018
Joselyn L.
04/17/2018
Nancy M.
12/04/2017
Dan N.
11/27/2017
Markus B.
11/08/2017
Ruth H.
11/07/2017
The work was done. I admit my carpets were overdue for cleaning. I think edges and corners could have been done better. The Upsells cost me an extra $80 for stair cleaning and "deodorizer". Having to run the air conditioner for a day or so to dry was unexpected and uncomfortable as early November 2016 was cool.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Service Provider Response
Dear customer Thank you for your comments, the carpet was way overdue before you cleaned , according to IICRC caroet and restoration institute it is post to be cleaned at least every 6 months , if you don’t do a regular maintenance we have to do more passes on you carpet to do a better cleaning and it will take longer to dry how we explained to you. The black edges and corners its called “air filtration” we need to go on our knees and work on it for an extra cost , carpet cleaners will charge $1 x linear foot cause it is not an easy job; you only paid $99 x 3 rooms. You did not paid the Stairs or the Deodorizing also. That job was done on 11/03/16 it is a year already since we have cleaned and its overdue again, you could call us before and we could explain to you again or fix it if it was our fault, not one year after and when its overdue again. Regards.Jack J.
10/24/2017
Glenn M.
10/09/2017
Michele S.
07/04/2017
MD B.
06/20/2017
Phone
Address
2144 Kaybird Ln
Charlotte, NC 28270
Other Information
Services offered
Services not offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Carpet Steam Cleaning , Upholstery Steam Cleaning , Tile and Grout Cleaning , Microban Organic Sanitizer, Enzymes pet treatment , Deodorizing , Scotch Guard Protection and much more .
Health & Safety Measures
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
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