Professional Home Remodeling & Repair Inc
About us
Residential Remodeling
Services we offer
Kitchen and bath remodeling
Reviews
4.813 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 8% | ||
| 0% |
Showing 1-13 of 13 reviews
NANCY J.
Feb 2018
Very well. I like the way it turned out. The workers were very nice and professional. I would call him again if I need any remodeling done.
Jennifer P.
Feb 2016
Don & Jim were referred to me by friends who had used them in the past. I'm so glad we found Don & Jim, they have done such great work on our house thus far! They completely renovated our laundry room from the studs to the cabinets to the light fixture. They took a really terrible room and turned it into something beautiful that we love using! Jim is great at what he does, is good at communicating as the job goes on, and is just a nice guy. We never worried about having them in our home and knew our project was in good hands. Since the completion of our laundry room, Jim has come out to hang some light fixtures and fixed an electrical problem, which he did really well. Our house is a definite fixer upper and we intend to use Don & Jim for every little thing we need!
MARGARET D.
Jun 2015
unknown
MARGARET D.
Sep 2012
Don Martin was recommended by a painter whom we had used before whose work we really liked. He was described as honest, professional, and a "good guy". He was all those things. He helped us make some decisions as to how to proceed with our remodeling by explaining the pros and cons of ideas we had and providing us with detailed estimates. He worked with us on compromises when we needed to keep within a budget. Don and Ted came on time every day, cleaned up each day before they left, and were extremely polite and considerate. They worked with us for more than a week and were always professional and friendly. We would highly recommend them to anyone considering them.
Hope A.
Jan 2012
They provided an excellent finished product. Sometimes we had a lack of communication. They provided good customer service. If needed I will use them again in the future.
Benjamin R.
Jul 2010
They are very easy to work with and provide professional, quality work. I recommend them very highly.
Ted H.
May 2009
Final results are exceptionally nice. A really first class job all around. Work was done in a timely fashion (with exception of electrical and that contractor was terrible.) Be sure if you use this General contractor that you avoid him using Southeastern Electrical Services as a sub. Also, best results will be obtained by advance agreement on all details including start and finish dates.
KATHARINE F.
Feb 2009
It took them 2 days and a perfect job.
MIKE L.
Feb 2008
This was a very slow and drawn out project. We first talked to Don in May and the actual demolition took place on November 19th. From the start it seemed like we were the ones that had to get and keep things moving. Don admittedly stays overbooked with only two employees that we saw during the entire project except for himself. It seemed most of the time, except for the shower and tile installation, the only way to get things going was to call and complain. Then things would pick up for a day or so. But then we would get put on the back burner again soon after. We had a couple of heated discussions. These were brought on by the frustration of the job taking so long, some poor workmanship and budget going over by 20%. The few bright spots were his tile man, Jim, who did outstanding work. The other subs were excellent as well. They actually saved the job. We found our own painter who was great also. Don would not use a professional plumber though I suggested it.
Response from Professional Home Remodeling & Repair Inc
"WAS SORRY TO READ THE COMMENTS WRITTEN BY THE MEMBER ABOUT OUR COMPANY. I COULDN'T DISAGREE MORE. HE DOESN'T MENTION THAT THERE WAS AN INTERIOR DESIGNER INVOLVED IN THE PROJECT, WHICH ADDED TIME TO THE PLANNING PERIOD. THE FACT THAT WE STAY BOOKED AHEAD AS THE MEMBER MENTIONED IS THE RESULT OF THE VALUE AND QUALITY THAT WE OFFER. THE FINAL ESTIMATE GIVEN TO THE MEMBER ON NOV. 8TH PRIOR TO STARTING THE JOB WAS FOR $15,284 WHICH WAS EXACTLY WHAT WE CHARGED. IF THE AMOUNT EXCEEDED HIS BUDGET HE SHOULD HAVE TOLD US NOT TO START ON NOV. 19. HE DIDN'T MENTION THAT HIS FRIEND WHO CONSTRUCTED THE CABINETS MADE ONE OF THEM TOO SHORT BUT HE DID MENTION THAT HE SAVED $2000. WE WOULD HAVE COMPLETED THE JOB IN LESS THAN 8 WEEKS WHICH IS REASONABLE, CONSIDERING HOLIDAYS, FOR THE SCOPE OF THE JOB. THE CABINET COULD HAVE BEEN INSTALLED AS IT WAS BUT IT IS OUR BELIEF THAT IT'S MORE IMPORTANT TO DO IT RIGHT EVEN IF IT TAKES LONGER. IT WAS THE MEMBER'S DECISION TO HAVE THE CABINET REMADE WHICH I WOULD HAVE DONE. THE OVERALL QUALITY OF THE WORK COMPLETED BY OUR COMPANY AND SUBS WERE SUPERIOR AND HANDLED PROFESSIONALLY AND TIMELY. I FOUND THE MEMBER'S FRUSTRATION THROUGHOUT THE JOB IRRATIONAL AND UNREASONABLE BUT CONTINUED TO STAY POSITIVE TO COMPLETE THE JOB. OUR ATTENTION TO DETAIL AND INTEGRITY IS HOW WE HAVE GROWN OUR BUSINESS. WE HAVE CONSISTENTLY EXCEEDED OUR CUSTOMERS EXPECTATIONS AND HAVE AN OUTSTANDING REPUTATION THROUGHOUT THE COMMUNITY. THIS CAN BE SUBSTANTIATED BY OUR REFERENCES."
DREW S.
Aug 2007
Overall, Don and his right hand man Jim, did an outstanding job! I don't think the complexity of our project was figured into the original quote, so there was a pretty big variance between the initial & final price ($5000). That said, Don did the best from what he could see the first time through. Don's right hand man Jim (does all of his tile work) is absolutely one of the best tile installers I have ever met. If you look at the before and after pictures I'll attach, you'll see the quality and precision of their work. Great work overall, great ideas and suggestions on remodeling a bath. Fantastic tile work. Have to be honest here - they were a little slow. The original estimate was that it would take 3-4 weeks and it took twice that. But, I'd rather have someone take the time to do it right the first time and that's exactly what they did. Also, they were a bit messy throughout the project,should have put up some barriers to keep the dust & dirt contained.
SANDRA B.
Nov 2006
No work performed.
EVELYN S.
May 2006
Very pleased with job. Excellent tile work. Always came when promised and made many helpful suggestions. Would highly recommend.
LARRY F.
Oct 2004
SHOWED UP ON TIME, WELL MANNERED, A LITTLE PRICEY BUT CONSIDERING THE CIRCUMSTANCES PROBABLY NOT OUT OF LINE. HE HAD TO IMPROVISE DUE TO A PREVIOUS "NON ANGIE'S LIST" CONTRACTOR WHO COULDN'T FINISH THE JOB.
CJ R.
Aug 2003
THESE GUYS ARE EXTREMELY GOOD AT TILE WORK, AND IMPROVISING FIXES WHEN UNEXPECTED DIFFICULTIES TURN UP. THEY ARE VERY GOOD AT ALL ASPECTS OF BATH WORK, CONSCIENTIOUS, AND EXTREMELY NICE, TO BOOT. WE WERE FORTUNATE TO HAVE THEM WORK FOR US.
Licensing
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FAQ
Professional Home Remodeling & Repair Inc is currently rated 4.8 overall out of 5.
No, Professional Home Remodeling & Repair Inc does not offer free project estimates.
No, Professional Home Remodeling & Repair Inc does not offer eco-friendly accreditations.
No, Professional Home Remodeling & Repair Inc does not offer a senior discount.
No, Professional Home Remodeling & Repair Inc does not offer emergency services.
No, Professional Home Remodeling & Repair Inc does not offer warranties.