Professional Appliance Service

DO NOT USE! This number takes you to a call center who dispatched John Jackson to repair my fridge. They wanted to take a credit card # over the phone to "hold" the appointment--first red flag--when I balked at this the person I talked to changed her tune and told me $50 for the service call would be due at that time. Mr. Jackson started out great, communicating his arrival and finding the issue. My mother met him and he told her it was $75 for the service call--2nd red flag-- and he had to order parts which would take 5 days. 14 days later I have to make two calls before he will return my call and I get the runaround about the part--3rd red flag but I was already out $75 and over 2 weeks in deep. The next day he schedules the repair for later that week--$204 although the service call was supposed to be deducted I was just glad to have it finally fixed after 3 weeks. Problem fixed, HOWEVER, in fixing one problem we discovered after he left he created another. When I tried to get him to come back he was dodgy on when he could and now won't return calls or texts. In trying to Google his "company" Star Appliance, they don't exist?? The phone number links to a Professional Appliance Service which has poor reviews--no wonder he is trying to change his business name. Steer clear!