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Prestige Chem-Dry

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Tile: Ceramic and Porcelain - Repair,

About us

Charlotte Carpet Cleaning by Prestige Chem-Dry provides a wide range of solutions for all your carpet cleaning needs. Prestige Chem-Dry Carpet Cleaning dries in 1 to 2 hours. Chem-Dry Carpet Cleaning also will clean all of your upholstery, while they are there. They service Charlotte, NC based homes and businesses. Carpet Cleaning: Chem-Dry’s unique approach to carpet cleaning provides a better & greener experience. Prestige Chem-Dry applies the power of carbonation to extract large amounts of dirt and grime from your carpets, giving them a deeper clean. As well, our carbonated cleaning substances only require us to use a fraction of the moisture, that means less water on your carpets and more in our reservoirs. This allows your carpets to dry quicker and helps prevent the growth of mold and mildew under your carpet. Furniture Cleaning: Dirt and grime always seem to find their way onto our favorite pieces of furniture, like sofas, love seats, recliners, and dining room chairs. Stains come with everyday use, but that does not mean they shouldn’t come off. Prestige Chem-Dry’s certified technicians specialize in renewing upholstery to its cleanest and brightest condition. Let Prestige Chem-Dry give your furniture a brand new look and feel. Area & Oriental Rug Cleaning: While area rugs are a beautiful addition to any room, they receive a fair amount of traffic and can quickly become dirty. Let Prestige Chem-Dry bring the patterns and colors of your area rugs back to their original beauty. Our professionals can clean nearly any rug and have it virtually looking as good as new. Schedule an appointment for your Charlotte based home or business today by visiting our website or giving us a call!

Business highlights

27 years of experience

Services we offer

Our services include carpet cleaning, and more., area and oriental rug cleaning, carpet stain protection, commercial cleaning services, pet odor removal, stain removal, tile and grout cleaning, upholstery cleaning, water damage restoration, wood floor cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.9198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%
Showing 26-50 of 198 reviews
Yvette N.
May 2015
5.0
Yes, I recommend this pro
$50
They are always polite and professional. They did a great job and we will use them again.

Lynn D.
Apr 2015
5.0
Yes, I recommend this pro
$237
unknown

Richard H.
Apr 2015
5.0
Yes, I recommend this pro
$289
Ryan was great as was the cleaning.

DENNIS W.
Apr 2015
5.0
Yes, I recommend this pro
It was very good. They did a nice job.  I think the price was within reason of any other company. I plan to call them again.

Patrick F.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Mark S.
Feb 2015
5.0
Yes, I recommend this pro
$360
The work was performed by brothers Justin and Ryan and was done in an efficient and professional manner. I opted for an extra $20 protectant for the carpet to help with future stain removal, since I have had trouble getting dirt stains out completely. I have an inlay carpet that the guys could tell was of a different material than the rest of the carpet and needed to be cleaned with hand tools rather than the large "scrubber" machine so as not to fray the fibers. I appreciate that they have that knowledge and took the level of care needed to not ruin the carpet. I highly recommend this company!

Simone D.
Dec 2014
5.0
Yes, I recommend this pro
unknown

LAURA H.
Dec 2014
5.0
Yes, I recommend this pro
$160
Justin was very prompt and arrived early within the windown provided when I scheduled the appointment. He was very thorough in reviewing the areas to be cleaned and in providing information about what he would be doing, what the estimated cost and dry time would be. He was also full of helpful information surrounding the routine care of my carpet.
The carpet looks great and I would definitely use this provider again.


Amy T.
Oct 2014
5.0
Yes, I recommend this pro
$700
I found them on Angie's List.  They just returned a rug to me last week.  I was very happy with one of the rugs with what they did but one of the rugs had a funny smell after they returned to me.  When I called them, they came and got it.  They kept it, washed it for I think four more times and they didn't charge me for the follow up cleaning.  They were very attentive.  Getting rugs cleaned anyway is expensive no matter who we use so I would say that they weren’t any more expensive than anyone else and they weren’t cheaper than anyone else either.
Response from Prestige Chem-Dry
"[member name removed], thank you so much from all of us at Prestige Chem Dry for taking the time out of your busy schedule to post such a positive review on our service for both, carpet cleaning in your home, as well as area rug cleaning in our facility. We look forward to working with you in the future again! Many thanks, Carolyn & Rick"

Daria W.
Aug 2014
5.0
Yes, I recommend this pro
$110
Daniel arrived between the timeframe I was quoted.  After checking out the carpet to be cleaned he explained what he would do and approximately how long the job would take.  He also recommended scotch guarding this carpet which I agreed to.  He set up his equipment very carefully and did an excellent job cleaning the overall carpet as well as the very dirty areas by doorways, etc. and finished on time.  Daniel was very professional, knowledgeable about his job and friendly.  I would highly recommend Prestige Chem-Dry.
Response from Prestige Chem-Dry
"Thank you, [removed member name], for taking the time to send in such a positive review regarding your experience with our company for your carpet cleaning needs. I will let Daniel know how pleased you were with the end result from the carpet cleaning he did. We look forward to hearing from you again in the future! Sincerely, Carolyn"

Susan H.
Jul 2014
5.0
Yes, I recommend this pro
$285
unknown

Diana E.
Jun 2014
5.0
Yes, I recommend this pro
$200
Prestige Chem-Dry is excellent.  This is our second time using them and they are efficient, courteous, responsive and go out of their way to make sure your experience with them is stellar.  They are a family-owned business and have developed a unique and very effective system of rug-cleaning. They pick up and deliver -- which when it comes to rugs and carpets, is an invaluable service.
I would trust my rug and carpet cleaning jobs to no one else.

Aaron E.
Jun 2014
5.0
Yes, I recommend this pro
$300
unknown

Connie S.
Jun 2014
3.0
$300
The provider was hired to clean carpet in home. however, once completed
the carpet felt hard and looked as if the fibers were wore.  The carpet
did not look clean.  I called the provider to discuss the issues and requested them to come back and take a look at the results of the cleaning.  We came to an agreement and both parties were satisfied.

Dean M.
Jun 2014
5.0
Yes, I recommend this pro
$209
Excellent work. Punctual and god communication. Professional.

MONIKA L.
Jun 2014
5.0
Yes, I recommend this pro
$160
Fast, efficient and professional! Will use them again!

Jennifer R.
Jun 2014
5.0
Yes, I recommend this pro
$400
I have used Prestige Chem-Dry for years.  I used a different company one time and wished I hadn't.  They do great work and are reasonably priced.  They are all nice and helpful.

LORRAINE P.
Apr 2014
5.0
Yes, I recommend this pro
$150
The tech was prompt, professional and very.  He asked questions and did an excellent job.  I would use them again as well as highly recommend them!

Deb W.
Apr 2014
5.0
Yes, I recommend this pro
$250
Their customer service is excellent. They picked up the rug immediately, cleaned it away and delivered it back. They offered us options about if it's going to be stored how we should package it. Their prices is actually right on, they're not overcharging for the specialty but we have Persian rugs that could possibly be decided on so they tested it first for possibly a type of organism.

Nicole C.
Mar 2014
5.0
Yes, I recommend this pro
$200
I always use Prestige ChemDry to clean the carpets in my home and they are the best!  A few years ago I made the mistake of using another company and I will never do that again - I will always use Prestige ChemDry from now on.  The crew is always courteous and professional. The carpets always look great and I feel like they did a thorough job.  Anytime I may have questions, they are very willing to answer them and share their knowledge.

Nancy N.
Feb 2014
5.0
Yes, I recommend this pro
$209
I was very satisfied with the technician and his work.  He was very thorough, and the carpet was dry within two hours. The price was right, the service was on time, and the young man was very mannerly.

Guynn F.
Jan 2014
5.0
Yes, I recommend this pro
$2,000
The work was done within two weeks but I chose to wait another 2 weeks to have them returned.  This was the best cleaning I have ever had done by anyone.  The colors are much brighter and the rugs look almost brand new.  I am extremely pleased with the job that was done.   I moved all breakables but they moved all furniture that had to be moved.  Thanks for a great job.
Response from Prestige Chem-Dry
"Dear , We are so pleased to hear your positive feedback in regards to the area rugs our service cleaned for you recently. We're glad to know that your beautiful rugs were cleaned to your satisfaction! Thank you so much for using our service and we look forward to hearing from you again in the future! Rick and Carolyn Solan"

Celua B.
Jan 2014
5.0
Yes, I recommend this pro
$122
It worked out very well and they did a good job.
Response from Prestige Chem-Dry
"Dear [removed members name] Thank you so much for taking the time to post such a positive review about the carpet cleaning that our company did for you recently. We are grateful to know such great customers, like yourself, and we look forward to hearing from in the future. Many thanks from all of us at Prestige Chem Dry"

SARAH S.
Dec 2013
5.0
Yes, I recommend this pro
$214
Justin was out technician and he did a great job.  We were very pleased with the service.

CAROLYN B.
Nov 2013
5.0
Yes, I recommend this pro
$233
We had another positive experience with Prestige Chem-Dry from start to completion.  Our carpets came out great and the technician was very careful to not hit our walls.  Thank you!  A++

...
Showing 26-50 of 198

Licensing

State Contractor License Requirements

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FAQ

Prestige Chem-Dry is currently rated 4.9 overall out of 5.
Prestige Chem-Dry accepts the following forms of payment: CreditCard
No, Prestige Chem-Dry does not offer free project estimates.
No, Prestige Chem-Dry does not offer eco-friendly accreditations.
No, Prestige Chem-Dry does not offer a senior discount.
No, Prestige Chem-Dry does not offer emergency services.
No, Prestige Chem-Dry does not offer warranties.