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Prestige Chem-Dry

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Charlotte Carpet Cleaning by Prestige Chem-Dry provides a wide range of solutions for all your carpet cleaning needs. Prestige Chem-Dry Carpet Cleaning dries in 1 to 2 hours. Chem-Dry Carpet Cleaning also will clean all of your upholstery, while they are there. They service Charlotte, NC based homes and businesses. Carpet Cleaning: Chem-Dry’s unique approach to carpet cleaning provides a better & greener experience. Prestige Chem-Dry applies the power of carbonation to extract large amounts of dirt and grime from your carpets, giving them a deeper clean. As well, our carbonated cleaning substances only require us to use a fraction of the moisture, that means less water on your carpets and more in our reservoirs. This allows your carpets to dry quicker and helps prevent the growth of mold and mildew under your carpet. Furniture Cleaning: Dirt and grime always seem to find their way onto our favorite pieces of furniture, like sofas, love seats, recliners, and dining room chairs. Stains come with everyday use, but that does not mean they shouldn’t come off. Prestige Chem-Dry’s certified technicians specialize in renewing upholstery to its cleanest and brightest condition. Let Prestige Chem-Dry give your furniture a brand new look and feel. Area & Oriental Rug Cleaning: While area rugs are a beautiful addition to any room, they receive a fair amount of traffic and can quickly become dirty. Let Prestige Chem-Dry bring the patterns and colors of your area rugs back to their original beauty. Our professionals can clean nearly any rug and have it virtually looking as good as new. Schedule an appointment for your Charlotte based home or business today by visiting our website or giving us a call!

Business highlights

26 years of trusted experience
Eco Friendly

Services we offer

Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.

Services we don't offer

Our services do not include carpet and upholstery cleaning equipment rentals.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 201 reviews

Cara B.
03/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
They did a great job. Very professional and thorough!
Description of Work: Carpet cleaning and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Prestige Chem-Dry
Hi [Member Name Removed] I don't know how I missed your comments but we want to thank you so much for such a great review you left after we serviced your home! We look forward to hearing from you again in the future. Many thanks, Carolyn & Rick

Marjorie L.
10/2017
5.0
carpet cleaners
  + -1 more
Once again, Prestige Chem-Dry did the job - beautifully! I am delighted with how my (older) carpets look - refreshed and revitalized! Thank you Carolyn and your team - you are my go-to people when it comes to carpet cleaning.
Description of Work: A hallway and two bedrooms needed carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

don D.
07/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
On time Did what they said they would do Price as described House was left in the same condition as when he arrived. Would use again I would refer to friends
Description of Work: duct work cleaned on first and second floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Prestige Chem-Dry
Hi [Member Name Removed], Thank you so much for taking the time to post such a positive review about your carpet cleaning experience with our service. We appreciate it so much and look forward to hearing from you in the future. Carolyn

Marjorie L.
04/2017
5.0
carpet cleaners
  + -1 more
I was so very pleased to see how clean my 13 year old carpets were after Prestige did the work! The carpets looked like new! Thank you!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNETTE M.
03/2017
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
I have used this outstanding company for 10 years and have been completely satisfied on each occasion with the quality and reliability of services provided. Prestige Chem-Dry has kept my carpets looking new year after year. After using steam cleaning services in the past, I am a true fan of the environmentally-friendly chem-dry carpet cleaning technique. As a pet owner, I can attest to the thoroughness, effectiveness, and pet-friendly nature of this cleaning technique. The family and staff who provide services are exceptionally skilled and client-focused. They never simply walk in the door and turn on a machine. They spend time inspecting carpets before cleaning them and confer with you in advance, and after, cleaning. As the client, you will have the peace of mind knowing that both you and the Prestige owners and staff are always on the same page. I have recommended their services to neighbors in my community with no hesitation. Scheduling to completion of services is seamless. You will always be a valued client. Thank you to Carolyn and Rick Solan and to their family and staff.
Description of Work: Routine in-home carpet and tile flooring cleaning and stain protectant as well as off-site deep cleaning and preparation for extended storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry C.
03/2017
5.0
carpet cleaners
  + -1 more
The carpet come pretty clean, and they are fast. They are in and out quick, and it dries quick. I would give them an A.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott R.
11/2016
5.0
carpet cleaners
  + -1 more
Very well. The work was done quickly and efficiently. The process used left the carpets only damp and were dry to the touch in the promised 4 hours.
Description of Work: Carpeting in two rooms needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sheri G.
11/2016
5.0
carpet cleaners
  + -1 more
They are very easy to work with and reasonable. I am getting ready to call them for another round.
Description of Work: Prestige Chem-Dry does my carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANET N.
09/2016
5.0
carpet cleaners
  + -1 more
The family room was particularly soiled this time. The technician Justin cleaned it and applied a stain guard there and in the other 2 areas. The carpets look beautiful again! I'd like to add that Carolyn in the office is terrific to deal with. And I like the fact that at least in our situation Justin has been here multiple times. He is hard-working and very polite.
Description of Work: I needed to have wall-to-wall carpeting cleaned in our family room, on the stairs, and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Marjorie L.
08/2016
5.0
carpet cleaners
  + -1 more
Our house is close to thirteen years old and we have lived in it for ten years. I have always done the spring/fall carpet cleaning myself, but found the carpets would take forever to dry. We have company arriving this week and I needed the carpets professionally cleaned. So, I reviewed all Prestige Chem-Dry reviews and decided they were the company for me. I could not have been more pleased. Justin arrived right on time and was a pleasant young man who knew his stuff. He was very professional, but took the time to explain the procedure to me before beginning. I told him I was not expecting miracles as we have cats and dogs doing, well, you know, on the carpets! Surprise!! The carpets look like new! I am beyond thrilled with the results! Do yourself a favor and contact this company for your carpet cleaning needs - you will not be disappointed! Thank you Carolyn and family for a job well done!!!
Description of Work: Two bedrooms and a hallway carpet to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew M.
01/2016
3.0
carpet cleaners
  + -1 more
They advertise that they leave our carpets dry. When they left the carpets were very wet and they did not dry within in the 4 hour time frame. We called them and they said the tech said our carpets were really dirty and they had to go over them a couple of times. After some back and forth they mentioned that there was a broken piece to their equipment and they came back to suck up the extra water; and in the end the carpets were still wet for about a day and a half.
Description of Work: They came out about a year ago to do the whole house carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Prestige Chem-Dry
Thank you for posting a review however we have no record of you using our service. Our service is 1 of 3 Chem Dry's that can service Cabarrus County so perhaps it was another one. We schedule electronically when a customer calls and it's a fail proof system. Every customer that has ever used us is in our database along with their work history. If you would, please remove this post and if you have any questions don't hesitate to call. Prestige Chem Dry 704-875-8877

Matthew L.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were very nice and took time to explain the service. They called to let me know they were coming and were very prompt and professional.
Description of Work: Cleaned Oriental carpet and smaller hooked rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Prestige Chem-Dry
We happy to know that you were pleased with the outcome with your area rug cleaning. Thank you so very much for taking the time to pass along such a great review! We look forward to hearing from you again in the future. Rick and Carolyn Solan

Guynn F.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
A great team of people. This is the second time I have used their service for this same problem cat. The cat has gone to another home and the rugs are clean and odor free. There was a short turn around time on this service (about 2 weeks). Everyone I spoke with or met in person was extremely polite and helpful I heartily recommend Prestige Chem Dry for all of your carpet and furniture cleaning.
Description of Work: Picked up 5 Oriental rugs and took them to be cleaned and sanitized (due to cat urine). Replaced all pads, Rolled and wrapped all rugs to be stored. Delivered to Storage Facility When finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

NANCY M.
07/2015
5.0
carpet cleaners
  + -1 more
CHRIS DID A GREAT JOB - HE WORKED VERY HARD AND WE WERE VERY PLEASED WITH THE WHOLE EXPERIENCE. WE WOULD HIRE CHRIS FROM D.C. CHEM DRY AGAIN - AND WILL SHORTLY!!!!
Description of Work: CLEANED SEVERAL CARPETS AND TWO UPHOLSTERED CHAIRS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

yvette N.
05/2015
5.0
carpet cleaners
  + -1 more
They are always polite and professional. They did a great job and we will use them again.
Description of Work: Cleaned carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Richard and Margaret H.
04/2015
5.0
carpet cleaners
  + -1 more
Ryan was great as was the cleaning.
Description of Work: Cleaned whole house (7 rooms for $219) and sanitized ($70).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

DENNIS W.
04/2015
5.0
carpet cleaners
  + -1 more
It was very good. They did a nice job. I think the price was within reason of any other company. I plan to call them again.
Description of Work: They moved things and I thought the carpet was nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
02/2015
5.0
carpet cleaners
  + -1 more
The work was performed by brothers Justin and Ryan and was done in an efficient and professional manner. I opted for an extra $20 protectant for the carpet to help with future stain removal, since I have had trouble getting dirt stains out completely. I have an inlay carpet that the guys could tell was of a different material than the rest of the carpet and needed to be cleaned with hand tools rather than the large "scrubber" machine so as not to fray the fibers. I appreciate that they have that knowledge and took the level of care needed to not ruin the carpet. I highly recommend this company!
Description of Work: Clean large room carpet and upholstery cleaned 3 chairs, 1 sofa, and 1 ottoman

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

LAURA H.
12/2014
5.0
carpet cleaners
  + -1 more
Justin was very prompt and arrived early within the windown provided when I scheduled the appointment. He was very thorough in reviewing the areas to be cleaned and in providing information about what he would be doing, what the estimated cost and dry time would be. He was also full of helpful information surrounding the routine care of my carpet. The carpet looks great and I would definitely use this provider again.
Description of Work: Cleaned the carpeting in three rooms, on a standard staircase and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

amy T.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I found them on Angie's List. They just returned a rug to me last week. I was very happy with one of the rugs with what they did but one of the rugs had a funny smell after they returned to me. When I called them, they came and got it. They kept it, washed it for I think four more times and they didn't charge me for the follow up cleaning. They were very attentive. Getting rugs cleaned anyway is expensive no matter who we use so I would say that they weren’t any more expensive than anyone else and they weren’t cheaper than anyone else either.
Description of Work: I had my whole house cleaned and two area rugs cleaned as well as sanitized by Prestige Cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Prestige Chem-Dry
[member name removed], thank you so much from all of us at Prestige Chem Dry for taking the time out of your busy schedule to post such a positive review on our service for both, carpet cleaning in your home, as well as area rug cleaning in our facility. We look forward to working with you in the future again! Many thanks, Carolyn & Rick

Daria W.
08/2014
5.0
carpet cleaners
  + -1 more
Daniel arrived between the timeframe I was quoted. After checking out the carpet to be cleaned he explained what he would do and approximately how long the job would take. He also recommended scotch guarding this carpet which I agreed to. He set up his equipment very carefully and did an excellent job cleaning the overall carpet as well as the very dirty areas by doorways, etc. and finished on time. Daniel was very professional, knowledgeable about his job and friendly. I would highly recommend Prestige Chem-Dry.
Description of Work: Cleaned and scotch guarded a nylon berber wall-to-wall off white carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Prestige Chem-Dry
Thank you, [removed member name], for taking the time to send in such a positive review regarding your experience with our company for your carpet cleaning needs. I will let Daniel know how pleased you were with the end result from the carpet cleaning he did. We look forward to hearing from you again in the future! Sincerely, Carolyn

Diana E.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Prestige Chem-Dry is excellent. This is our second time using them and they are efficient, courteous, responsive and go out of their way to make sure your experience with them is stellar. They are a family-owned business and have developed a unique and very effective system of rug-cleaning. They pick up and deliver -- which when it comes to rugs and carpets, is an invaluable service. I would trust my rug and carpet cleaning jobs to no one else.
Description of Work: Cleaned area rug which was stained and also had strong urine odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Connie S.
06/2014
3.0
carpet cleaners
  + -1 more
The provider was hired to clean carpet in home. however, once completed the carpet felt hard and looked as if the fibers were wore. The carpet did not look clean. I called the provider to discuss the issues and requested them to come back and take a look at the results of the cleaning. We came to an agreement and both parties were satisfied.
Description of Work: The provider was hired to clean carpet in home. however, once completed the carpet felt hard and looked as if the fibers were wore. The carpet did not look clean.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$300

Dean M.
06/2014
5.0
carpet cleaners
  + -1 more
Excellent work. Punctual and god communication. Professional.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

MONIKA L.
06/2014
5.0
carpet cleaners
  + -1 more
Fast, efficient and professional! Will use them again!
Description of Work: Clean carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Floor Cleaning and Waxing

FAQ

Prestige Chem-Dry is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Prestige Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Prestige Chem-Dry does not offer free project estimates.
Yes, Prestige Chem-Dry offers eco-friendly accreditations.
No, Prestige Chem-Dry does not offer a senior discount.
No, Prestige Chem-Dry does not offer emergency services.
No, Prestige Chem-Dry does not offer warranties.
Prestige Chem-Dry offers the following services: Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.
Our services do not include carpet and upholstery cleaning equipment rentals.

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM