Panda Kitchen & Bath

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Professional courteous service, great value (price and quality)

The installers did a great job putting the counter tops on.  They were very efficient and left no mess.  Old counters were removed quickly and they even corrected a couple issues we had with the cabinets below.   They installed the new granite counter and they look great. 
The person they send out to do the measurements is great.  He is the one that will answer all the questions concerning the install, what kind of granite, what kind of cuts etc.   He patiently went over every detail and explained the prep work involved.
The showroom experience is not that of a high end kitchen design showroom.  The quote discussion was a bit frustrating.  However, overall it was a good experience and are happy with the final result.

Provider does not communicate well enough in english to undestand customer's desires

They were fabulous. I went to their various locations. Lily is amazing. They were just really good. They came right out. I got my counters just so quickly. I wanted it on my birthday and they actually were able to get it immediately. Their price was at least half of what they have in Home Depot. It was so much less, I couldn't believe it. I had no difficulties with them.

They did a wonderful job. I have no complaints.

Other than the sink shape, everything was satisfying from beginning to end.

They did excellent work and their price was very good. They explained the whole installation process to us well. They also explained how to take care of them.

The customer service was good up until the day of installation. Installers were 3 hours late. I know that replacing countertops is a messy and timely process, but I got the impression that the installers (since they were late) rushed through my installation to finish that day. They were on site until 8:00 p.m.

We are thrilled with the end result, but we warned that working with Panda is not a stress-free experience. They forgot to order our granite and didn't realize until we went to "preview" our piece the week it was supposed to be installed. We were not happy at all with the level of customer service we received from Panda, but we realize it's probably a sacrifice you make in working with a discount provider. Several pieces of our granite arrived with the installer and were not polished/finished on the right edges. Our installer was excellent and did the work on site. The installers don't typically do this, but he was willing to do the extra work to make us happy. Gerard salvaged our experience with Panda. We recommend that you request him for your installation if you choose to work with Panda. All in all, we're happy with the end result. But it took a lot of work and a lot of oversight to make sure we didn't slip through the cracks at Panda.

WOW! Great price, on time, responsive. We found a winner!

I am not happy with the job at all. I've called them twice and they won't return my calls. One of the tops has a big black spot in it that I want changed.

PANDA KITCHEN HAS REALLY INEXPENSIVE GRANITE, IMPORTED FROM CHINA. FOR STANDARD KITCHENS AND BATHS (STANDARD DEPTH COUNTERS) THEIR PRICES CAN'T BE BEAT. WE HAD ONE MISCOMMUNICATION REGARDING A SINK, BUT THEY CORRECTED THE PROBLEM. THEY ARE ALSO PRETTY FAST - GOT MY GRANITE WITHIN 10 DAYS OF THE FINAL MEASUREMENT. NOT GOOD FOR CUSTOM OR ELABORATE JOBS PROBABLY - BUT OVERALL I WAS QUITE PLEASED WITH THE VALUE OF THEIR PRODUCT.