Oxi Fresh of Charlotte Carpet Cleaning

I never heard from anyone offering to help me.

Could not be more pleased. Made beige carpets new again

Matt did the work and did a great job. He was fast, and thorough! They receive high marks from me on everything. The only reason that they received a B on punctuality was because they were a little late. There was a mistake in my address information. Matt could have been on time, but he was unable to reach me early enough to verify the address (I was unavailable). When he did reach me, he explained the issue and got to my house as quickly as he could...and the rest went smoothly. I would definitely hire them again and would recommend them to any of my friends in Charlotte and the surrounding area.

They were quick on responding. The price was a little high compared to others that I priced.

staff was on time,went right to work & did a professional job

It went very well. I'm pleased with their work.

I was very happy with them, they did a great job. It was really good.

They are very good. I have never had a problem. They are great. They came right on time. I would use them again, I am about to schedule another service. I liked their method of cleaning - it was not wet after they left. Very dry and clean compared to my previous experience with another provider which was wet for 3-4 days. They lifted the dirt out of the carpet. I don't have any improvements to suggest, but I do have pets and it is a struggle to keep my carpets clean. I have 2 dogs and 1 cat and need to keep the carpets clean for my health. Price was very reasonable. They came on time - I made an appontment and they were on time, used a GPS and were right on time. They were very nice people and I would use them again.

They showed up on time cleaned carpet. Looked great

I'll never use them again. I didn't like the way the carpet felt afterwards, it felt crunchy. We will not use them again, not because of the products, but we like steam cleaning better. It took them 2 hours to complete the service.

Very well - overall it only took the service technician about 2 hours and the results were good.

Work went smoothly. Very nice man provided the service.

Our technician did a fantastic job. He was prompt, friendly, helpful, gave me advice on how to keep the carpets for clean, and the carpets looked great afterwards.

Scheduling was easy, even though I wanted a Saturday. He called ahead and arrived promptly. My disappointment was that my off-white carpet had grayed from dust around the base boards. He told me upon arrival that he doubted he would have much luck due to the size/shape of their machines. He was right. I had hoped for a much better result.

I guess we were happy with what Oxi Fresh of Charlotte Carpet Cleaning did. I guess what I liked was their procedure- it was kind of less messy. You know, I think they were using some kind of a dry powder formula to clean the carpets and it had a less drying time, I guess. That's what I liked about them. Yes, I would definitely use them again in the future if needed.

We have used this company twice. The first time was great and they spent the time getting all of the stains out of each rug. The second time the tech. cleaned all 4 area rugs in about 15 minutes and did not get out many of the stains. He said he could not get them out but after he left I used our spray cleaner and scrubbed for about 2 minutes and sure enough I got them out. I sent a message to the company here on Angies list and did not get a response.

On time, very professional. Carpet looks great.

Glenn was on time and did a great job

It was okay, yeah they didn't let me back track whenever I had my carpets cleaned in the past the company always, they don't move all of the furniture but lots of time they put it up on blocks and stuff these guys just which is just one guy and he works around everything he didn't, he didn't really moved stuff to get under or around or close to to the edges, it just wasn't as thorough as I had done in the past. He was very nice.

Matt arrived early, which was great, got right to work and did a wonderful job! We will request Matt the next time we need to have the carpets cleaned. Thanks!

Great experience. I have been using Oxi Fresh of Charlotte for 5 years. They are always prompt and do a good job of cleaning and deodorizing rugs. In fact the same great technician Matt has been at our home several times and he is always pleasant, prompt and professional. They go over the areas to be cleaned and then ask you to inspect their work before they pack up and leave.

Well it was what could be expected. It was okay. They do a reasonably good job. I used them about two months ago in February 2016. It cost $88. I just did three rooms for $88.

Very polite and did a great job!

Since I had some concerns with the job performed, the owner, Chris called me and offered me to redo the job. But, I had some other company redo it. I am certain that I would have been quite satisfied with their performance, if I let them redo it. He was very professional and courteous. I will definitely use them in the future.

I wasn't thrilled. I had to have y carpet re-cleaned. They just didn't do very much to my carpet. My carpets are older but I've had better results from other companies so I don't think they were particularly dirty carpets even with 4 dogs. They just didn't do anything. The service was great, the technician was a great kid, it just didn't work. He was just very polite. I don't even think he use water, I think he just basically sprayed something on the carpet, got up and left. I think the method of cleaning they used for my carpet wasn't right.