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NOT A GEEK

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

On-site and remote service for PC and Mac. One man shop. No answering machines or 800 numbers. Free phone consultation. Quick response and fast turnaround. MBA with 25 years of corporate IT experience. Instructor for Carolina Learning Connection. Serving Mecklenburg county and surrounding areas.

Business highlights

Emergency services offered
21 years of experience

Services we offer

Microsoft Office including Outlook, Netflix, On-site computer service which includes troubleshooting, and Roku., and smartphones, apple TV, as well as other smart devices including iPads, backup and recovery, iTunes, repair, security, tablets, tune-up, upgrade and migration, video streaming. Personal and classroom training also available. Support for Windows and Mac, virus removal, wireless networking

Amenities

Emergency Services

Yes

Reviews
4.9213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
2%
2
0%
1
0%
Showing 1-25 of 213 reviews
Kay S.
Mar 2021
5.0
Yes, I recommend this pro
$270
Mike Grabowski did an excellent job of installing our new computer. He was professional, expert knowledge with computers, punctual and made sure everything from old computer to new, transferred perfect. Highly recommend! Pete & Kay Smolinsky

ADAM R.
Feb 2021
5.0
Yes, I recommend this pro
$400
Mike is fantastic! Our small company has used his services for over 7 years and he is our go to guy for just about all of our computer needs. He is reliable, personable and guarantees satisfaction. I would highly recommend him.

Stephen C.
Jan 2021
2.0
$270
He was never able to install the new backup or consolidate my data. After three hours of time my computers are in the same condition. My recommendation is to hire a geek rather than a nice elderly man.
Response from NOT A GEEK
"I was asked to examine three Apple Mac computers in terms of hardware, software, and backup. To make a long story short, one was ok, another old and underpowered, and the third obsolete. A mixed bag of backups were being used. Fortunately, Apple iCloud with a 50 GB storage upgrade was among them. I located all contacts, calendar events, documents, and over ten years of personal photos in the cloud. iCloud is an industry leading standard. It automatically backs up and synchronizes across all Apple devices in an account. This is a perfect solution. I don’t expect to please all the people all of the time and respect the opportunity for Angie’s List members to provide feedback. This review, however, is the equivalent to having a clean medical exam and criticizing the doctor for not taking further action. I am particularly appalled by the last comment. It was insulting, discriminatory, and unnecessary."

Bobbie S.
Jul 2020
5.0
Yes, I recommend this pro
FANTASTIC! Mike is extremely responsive, professional and sensitive to professionalism and issues of a business owner. He knows how to "keep the tension out of the air".

Kelly B.
May 2020
5.0
Yes, I recommend this pro
As soon as I put in quote for Not a Geek's services, I was called by Mike! He helped me immediately and told me the quick way to solve the problem. My laptop now has audio thanks to his encouragement and helpfulness. Would recommend him over and over again!

Dane P.
Feb 2020
5.0
Yes, I recommend this pro
$250
Well - all work was completed

Michelle A.
Oct 2019
5.0
Yes, I recommend this pro
I have been working with Mike since circa 2014/2015. He has helped me with an array of software and hardware issues. Mike is very responsive and often is able to help me remotely as well. Mike has helped me twice in 2019 on multiple issues, and also for several hours in Dec 2018. I really enjoy working with Mike and I highly recommend.

Eddie E.
Oct 2019
5.0
Yes, I recommend this pro
$150
It went great. I have used Mike for 6 years now and always solves my problems. I am a senior citizen and cant figure out things on my own. Mike always solves the problem and get me back on track. I wouldn't let just anyone in my house and into my computer with all the bad things that happen these days.

David S.
Oct 2019
5.0
Yes, I recommend this pro
It was fantastic! They're professional and friendly.

Trent T.
Oct 2019
5.0
Yes, I recommend this pro
$125
I have two Ring doorbells and Amazon Dot Alexa devices. These got messed up when I had to change my Wi-Fi password. I also have two digital photo frames that stopped working. Mike got everything up and running in one quick visit. He also showed me how to use Face ID on my iPhone and convinced me to take advantage of that technology. I was skeptical at first but now I think it’s great. I really appreciate having a resource that’s up to date on all the latest technology.

Michelle A.
Oct 2019
5.0
Yes, I recommend this pro
$200
I have been working with Mike since circa 2014/2015. He has helped me with an array of software and hardware issues. Mike is very responsive and often is able to help me remotely as well. Mike has helped me twice in 2019 on multiple issues, and also for several hours in Dec 2018. I really enjoy working with Mike and I highly recommend.

Michelle A.
Oct 2019
5.0
Yes, I recommend this pro
$400
I first found Mike on Angie's List in 2014. I hired him to install a new desktop and printer and update software. Since that time, I have been using him several times a year as I encounter software or Outlook issues, or when I have added hardware. He is very responsive and has always been able to fix my issues. He helped me twice in 2019 so far. Highly recommend. Nice person.

BEVERLY D.
Oct 2019
5.0
Yes, I recommend this pro
$300
I needed a laptop and didn’t want to give up my desktop. I like the larger screen, full keyboard, and using a mouse. I have always worked at my desk with my papers and files close at hand. Mike came up with the perfect solution. He replaced my desktop with powerful new laptop that connected to rest of the system through a single cable. The same cable would also keep the laptop fully charged. Now I have the best of both worlds. I can work at the desk in comfortable surrounding while home, and go on the road to my vacation home and visit family using the same computer . At home, the computer is tucked away out of sight so It looks and feels just like the old desktop.He also transferred everything from the old machine so it looks and feels exactly the same. The only thing different is that the new computer is much faster.

Myron T.
Oct 2019
5.0
Yes, I recommend this pro
$90
Mike was great. He quickly figured out my issue and made the necessary adjustments. Would highly recommend him. It was very easy to schedule the appointment and he arrived right on time.

Prosser C.
Sep 2019
5.0
Yes, I recommend this pro
Very punctual. Called within a one hour from my email (on a Saturday) and we set an appointment. Very knowledgeable. Got some info from me about my problem. Checked my whole system and corrected the problem within an hour (i have complicated system). I was very impressed with Mike (owner) and will definitely call him again with any computer system issue. I would highly recommend him because of punctuality, knowledge, pricing and ability to solve my problem. Best service and price that I have had.

Linda R.
Aug 2019
5.0
Yes, I recommend this pro
It went great! Mike made recommendations for what I needed, keeping my price range in mind. He did an excellent job of setup and data file transfer and had me up and running in a short period of time. He is always very reachable, responsive to questions and helpful. I can’t imagine using anyone else for my computer servicing needs!

Jeanne M.
Jul 2019
5.0
Yes, I recommend this pro
$90
I have worked with Mike for over 10 years and have never been disappointed. If possible, he uses a remote view to help w/those issues that do not need to be hands on. Every issue over the years has been resolved w/ his help. I highly recommended him and NOT A GEEK.

Diane S.
Jan 2019
5.0
Yes, I recommend this pro
He was very professional, efficient, and knowledgeable about computers. I would definitely recommend Mike for computer technology help.

Robert W.
Jan 2019
5.0
Yes, I recommend this pro
Very diligent, courteous. Gave some good advise, would hire/recommend!

Thomas P.
Oct 2018
5.0
Yes, I recommend this pro
$85
Very good mike is a real pro

Trent T.
Oct 2018
5.0
Yes, I recommend this pro
$129
This may seem trivial, but it isn’t. I have a desktop computer, a wireless printer, three roku streaming media players, an iPad, two iPhones, two Ring Pro video doorbells, and a surveillance system. These all connect to my mesh whole house Wi-Fi setup. They all needed to be updated to the new password and tested to make sure everything still worked together. Mike did so with very little effort on my part. I wasn’t present for most of the work, but felt comfortable giving Mike access to the premises as I had on numerous other occasions. He is honest, dependable, knowledgeable, and always gets the job done. He did the same thing at my lake house. The network there wasn’t as complicated, but the old password didn’t work anymore. I thought the router needed to be replaced, but Mike did a factory reset and now everything works fine. I just had to give him the combination to my keypad and he did the work by himself unattended.

John B.
Oct 2018
5.0
Yes, I recommend this pro
Extremely well done!

John W.
Oct 2018
5.0
Yes, I recommend this pro
Mike really knows his stuff. Very polite professional and knowledgeable. Easy to work with. I would definitely hire him again. I highly recommend him!

Eddie E.
Oct 2018
5.0
Yes, I recommend this pro
$225
It was a great experience. Mike helped me select a good product and then set it up with Microsoft Office and Internet security. This was a bit challenging as she lives in AZ and we are in Charlotte, NC. Mike was able to migrate all the data from her old computer remotely. This was all done with no glitches. I have used Mike several times in the last 5 years as he always goes above and beyond to patiently help me.

ALAN C.
Oct 2018
5.0
Yes, I recommend this pro
I called Mike. He listened carefully, diagnosed the problem and told me what to do. It worked perfectly.
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Showing 1-25 of 213

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

NOT A GEEK is currently rated 4.9 overall out of 5.

No, NOT A GEEK does not offer free project estimates.

No, NOT A GEEK does not offer eco-friendly accreditations.

No, NOT A GEEK does not offer a senior discount.

Yes, NOT A GEEK offers emergency services.

No, NOT A GEEK does not offer warranties.