Mister Sparky By Wise Electric Control Inc

They were great with their knowledge of the service and were on-time for the service.

They quick and did what they had to do.

They did a great job. They are excellent. Highly recommend.

They replaced our old alarms which were not working correctly came out promptly and did great job

Everything went fine. They fixed a ceiling fan that quit working. The price was a tad expensive but they got everything done quickly and quietly. They left their door mat and though...it’s still in my garage and we now use a “Mr Sparky” door mat to wipe or feet on. Thanks!

They were very good and they cleaned up after themselves. They did everything they said they would do. They're competent. I would hire them again.

He did very well. He was able to come the next day and did a very nice job. He also gave me a good price.

Very quick!!!

He was a pleasure to work with. He was excellent and helpful.

They were a very sloppy company. He was responsive, when he said he would come he came. He communicated well and was punctual. But they did a very bad job. I called someone fix the problem quickly because it would take out all of the electricity. They did a job that I didn't get to see what they did. I don't even know if he replaced the part properly. The price was too high. He didn't do too much inside, the only part he replaced was in the garage. But I'm not sure...a total rip off. I asked to see the part that was replaced and he said he threw it in the trash. I would not recommend them to anyone.

We had a great experience. The person on the phone was very prompt and courteous. Our technician was kind and professional. He took his time to explain things to us and even though it was 12:30 am, he still sat down and wrote everything out in detail (so we could take it back to our A/C company who was at fault).

Initially I had called another company because that was the last one I had used and they had done work on the house, but I guess just the volume of people who were trying to get service, because a lot of people had no service. My box actually caught on fire, my neighbors didn?t have power, so it was a big deal to get our power back out here to fix the line. The line had been hooked with a tree and it didn?t snap, it was still live. 

It took a minute to get it all done. The tree fell on my daughter?s car in the driveway and in the process of doing it, it hooked all the lines and the box blew. It?s an older box. We were out of power about 2 weeks, because when they fixed the line the box itself had caught on fire. We couldn?t put power back into the house until the box was repaired. There was no mechanism to control the electricity coming back into the house. That was the reason why I was trying to reach the other company and I called and I couldn?t get anything. I couldn?t get any response, it was just a volume of people.

Even with Mister Sparky it was a week long waiting list to get service because the storm had caused so much problems all over town, all over the city. So, I finally got into the front of the line and they came out and they did a pretty good job. I had to have my whole system redone. The outside box, the meter, the grounding of the electrical. They had to reground everything from beginning to end of the home, everything from the connection to the power. Everything on that side of the house caught on fire and I had some kind of permanent damage. All of it had to be scrapped. Everything over there?s new now and its properly ground for my gas and my electric. New everything. The inside electrical box is fine, but everything else had to be repaired. 

I?m still waiting for? the county inspector has to inspect it before its officially finished. Again, there is so many people in the same position that I?m just in a waiting for them to come back. They have to put my name on the list, so this inspector is going to probably hundreds of people that has similar types of damage. It?s not completely done. The inspector has to see that everything has been done and finished and at that point I can officially have our power. I do have power, but they call it being on them. They just put the power and it?s connected and everything is working fine. It?s a good test period too to see if anything comes up. I can just call and say hey this has happened, but I have had no problems with the new equipment that they put in. 

It was ?a lot? of work! They had to take everything down, there was nothing useable that was up there. Everything had to be replaced outside. It was a lot of work, the technician work hours. He spent a day on it, he didn?t get anything done but my house. I would give them an ?A+?.  Insurance paid a part of it, the total bill was $3,938. That was the actual bill and it included everything. I have no more feed, I?m just actually waiting to finish the whole thing. What they quoted me is what I spent and everything went well.

I like the way they have very good customer service. The technician spent a lot of time talking to me about the history of the house, an older house. The person that I dealt with was very patient and I talked to the customer service line and they spent been a minute really talking to me. I was able to use a few discounts that they offered me, so still I got very good customer service. I was happy with the service they provided me. 

It would have been better if I had not had to wait a week for my appointment, but in order to move your appointment up instead of paying the regular fee for the service appointment. It was $59, but if I wanted to do it the same day, it was $200. Because, of the circumstances, that would have made it even better if they had been able to start earlier. The price could have been less, but considering the whole thing I can?t give them an ?A? for price, because I spent good money on that. We ran into a fair amount of trouble with financing.

The price could have been less. I found other discounts afterwards, but I?m not completely unhappy with it at all. Mostly I?m happy that it got done and considering the extensiveness of it when your whole outside electrical system goes ?poof?, and you have smoke on the side of your house. You know you?re not going to get it done for a cheap price. 

It?s good stuff they put up there. He upgraded me in this whole thing, which that is also considered in the price. He could have used just enough to repair it, but he upgraded it all. Upgraded my amperage coming into the house. I just use it as an opportunity just to put up what I?ve been meaning to do anyway. I wish I didn?t have to do it because of my box. You should have seen the pieces just crumble in the man?s hand. It was interesting to see metal that just crumble, but it was that type of heat that caused the fire. I wasn?t home when that happened. 

I came home to see my daughter?s car under a tree and the electrical hanging across it. My neighbor said there was a fireball. The house didn?t catch on fire. If it had been a regular wood frame house it would have caught on fire. Most of the bottom part of my house is brick and the top is siding. On the brick, there?s still a black spot from the fireball. Had it been wood on the house, my daughter was home by herself, it would have been a fire. 

They were very responsive. It was a tough time getting through on the line, because when I called everybody was trying to get their situation under control. They?re very punctual. It was a very professional technician and I liked the way that customer service handles things. They did a good job. 

Everything went great with no problems!

Bill advised me he would give me an estimate on the cost of service prior to beginning the work. He never gave me an exact figure telling me he was going to the truck for a part to "test it out". In about 45 minutes after going back to the truck and being on the phone with someone else he said, "We're done." He then sat down in my dining room on his computer for a while telling me "his company requires they do a total inspection of the entire breaker system to make sure everything is ok." I advised him that I did not want the full inspection, but he proceeded to check each circuit, anyway. The first time I heard anything about cost is when he wrote down three options. One was $5600 to replace the entire panel. The second option was $2873 to replace a few items in the panel. The last option was the $543 which I paid with a check. I did not receive any type of warranty or guarantee on the work only a slip saying he would give me a discount on my next job. I feel I over paid and would like a refund.

Did not like the high pressure sales to purchase maintenance.This took up too much of my time. Also they stuck their company sticker on my electrical box without asking.

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They were very expensive. It wound up costing me about $3800 to change out all the outlets, but it's an older house and it had to be done. I was losing a lot of power from the sockets and everything. I certainly didn't want a house fire. So, I went ahead and changed them out, but I didn't think it was going to be that expensive. But, I'm glad I did it. I would have had to do it at some point in time. They did an okay job. Everything seems to be working. I'm getting power. The only qualm I had was the price. I just wasn't expecting it was going to cost as much as it did. I understand they had a lot of switches. I just had them do it all. I gave them half upfront and then half when the job was completed.

Everything was done well.

It went pretty well, they did a great job.

I just started using Mister Sparky and they've done a good job. The last time I used them was an emergency situation. I had to pay them a very high fee for them to come over and fix the problem quickly. We have an outlet and it's a no fault outlet, you have to push a button to get it going. We pushed it and my wife apparently didn't push it hard. You had to push it really hard and we didn't realize it. The guy comes down. They were prompt. They had install this outlet and they did a good job doing all that and they were nice. They came down, did the work and pushed the button to get it going again. It was connected to our freezer that's why we said we can't wait for five days for you, we got to have it done. They charged $200. It's a very simple repair and it's one little thing. You could charge a bit less. I understand that we asked for someone quickly because we had an emergency. But I thought $200 was a bit excessive.

He is scamming customers. He is horrible.

good. the service person was very nice and was on time...great person ...

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