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METRO STEAMWAY INC

About us

Since 1988, Expert Carpet, Upholstery, Tile and Grout and Fine rug cleaning in the Charlotte Metro area. IICRC certified. We accept MasterCard and Visa.

Business highlights

Emergency services offered
37 years of experience

Services we offer

****SINCE 1988****COMMERCIAL & RESIDENTIAL, CAR INTERIORS. 24HOUR WATER EXTRACTIONS, CARPET & UPHOLSTERY TILE AND GROUT CLEANING & PROTECTION, DEODORIZATION &, ORIENTAL RUG CLEANING & PROTECTION

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%
Showing 1-25 of 68 reviews
Amy J.
Jun 2019
5.0
Yes, I recommend this pro
They did a great job as always. They made our furniture new again after the service. We were very impressed and would highly recommend them

Melinda M.
Mar 2019
5.0
Yes, I recommend this pro
Brian has steam cleaned my carpet and upholstery for years. I would never consider using anyone else!

CAMMIE B.
Jun 2018
4.0
Yes, I recommend this pro
$300
They were responsive, but I thought a bit expensive.

Mindy P.
Mar 2018
5.0
Yes, I recommend this pro
$400
We were very impressed by the job that Brian and his team did. They were super easy to work with and nice folks. Everything looks and smells SO much better.

JANE O.
Feb 2018
5.0
Yes, I recommend this pro
$275
Brian has been cleaning our carpets for over 15 years. He is always on time and professional. The carpets look like new everytime he cleans. I used him for 3 area rugs and cleaning of 2 upholstered chairs. He is particularly good at getting impossible stains out of rugs.

Elaine S.
Dec 2017
5.0
Yes, I recommend this pro
His communication was excellent. While he wasn’t sure about a couple of stains that occurred during moving, the end result was well worth trying to clean first before reupholstering again. I will definitely use them again

Carol M.
Dec 2017
5.0
Yes, I recommend this pro
$650
Brian and his partner did a fabulous job!

Joel B.
Dec 2017
5.0
Yes, I recommend this pro
The cleaning service was great. Also received scotch guard protection.

Linda S.
Nov 2017
5.0
Yes, I recommend this pro
Great- he even left me with cleaners that I could use to spot clean anything that might happen

Jolene B.
Jul 2017
5.0
Yes, I recommend this pro
.

Alan R.
Jan 2017
5.0
Yes, I recommend this pro
$325
Brian and Chris did a wonderful job... going above and beyond what I had asked. They had to drive to my location from a relatively distant earlier job and kept me posted about their arrival. (They were very close to being on time.) The furniture was cleaned--dryed (to the best extent possible), and they protected floors and rugs as well. They cleaned some very inexpensive stair runner which now look great and more expensive than they were.

Ryan A.
Jul 2016
5.0
Yes, I recommend this pro
Brian was outstanding. Very professional and friendly. Top quality work. Will use again.

Traci S.
Jun 2016
5.0
Yes, I recommend this pro
$700
Brian did a fabulous job.  I would never have expected that the grout in my teenage son's bath could come so clean!  I am more than pleased with this work, and will have Metro Steamway back to clean the carpets and upholstery soon.

James B.
May 2016
5.0
Yes, I recommend this pro
$300
They did a great job and a great price.

AARON M.
May 2016
5.0
Yes, I recommend this pro
$175
I needed my carpet cleaned for my condo rental before I put on the market.  Brian was able to schedule cleaning quickly and did a great job.  After cleaning, Brian called to describe the cleaning and what cleaning methods that were used to clean "tough" spots in the carpet.  Pricing was fair, i.e., minimum charge.   I recommend MetroSteamway and would use again.  

Eric T.
Mar 2016
5.0
Yes, I recommend this pro
$250
unknown

Elizabeth R.
Feb 2016
5.0
Yes, I recommend this pro
.

Elizabeth R.
Feb 2016
5.0
Yes, I recommend this pro
$140
.

JANE O.
Jan 2016
5.0
Yes, I recommend this pro
$900
FANTASTIC result!!  The tiles in our kitchen and back hall are approximately 9x9" and we had about 450.  Brian will even do a demonstration when he comes to clean your carpets so you can see the effect of the cleaning.  It was a dramatic difference.  The light grout had turned almost black over the years (25+) since it had been installed and no floor cleaning products could lighten it up.  It took Brian about 2 hours to do the entire floor and the result was incredible.  He charges a $1 per tile for this size, but he made the floors look like new.  This was worth the price we paid for the service.  We will likely do this again in our older bathrooms.   Brian is one of the most professional and reliable contractors I have ever hired.

JANE O.
Jan 2016
5.0
Yes, I recommend this pro
$300
  1. Brian is always prompt and reliable.  He was able to remove a very tough tree sap stain (many stains) from a white wall to wall carpet.  The stains are completely gone, he even removed the orange residue from a product I tried on the stains first.  Never do that, jjust call Brian and he will get it out in almost all circumstances.  The oriental rug had not been cleaned in a while and it looks like new.  I call Brian about every 6 months to take care of the rugs and occasionally the upholstered furniture in our home.


ANN M.
Dec 2015
5.0
Yes, I recommend this pro
$266
Brian cleaned and stain proofed my furniture today and did an excellent
job. He arrived on time and took the time for a thorough cleaning. I was
very impressed and will definitely being using him again in the
future.

ROGER H.
Dec 2015
5.0
Yes, I recommend this pro
$288
Discovered them here on The List and made the call.  What I liked:
1- He answered the phone
2- Deal directly with the owner, Brian
3- Was able to quickly tell me when he could come
4- Was open about how he charged for the tile cleaner (per foot)
5- Showed up when he said
6- Did what he said
7- Determined if I needed cleaning on additional hard surface flooring
8- Gave me price on additional work - cleaning couch and love seat; agreed to it and he performed it.
9- Friendly, courteous, respectful

Arlene A.
Jul 2015
5.0
Yes, I recommend this pro
$385
Brian and his brother-in-law showed up early and did an excellent job. He was able to remove stains in 3 rooms including black paint drops left by painters who refinished our doors. We were surprised by how well he extracted the water -- the carpet almost felt dry when he left! We would definitely use him again.

Lell T.
May 2015
5.0
Yes, I recommend this pro
$130
Great response, fast booking, excellent service. No wasting time, no changing schedules, just did a great job in the time frame I had. I hired them after my scheduled company had to cancel my appointment! I was moving across country and could not wait for a later date.

Leonard A.
Apr 2015
5.0
Yes, I recommend this pro
$300
Brian did an excellent job.  I have been using his company for over 10 years and have always had great service.
Showing 1-25 of 68

Licensing

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FAQ

METRO STEAMWAY INC is currently rated 5.0 overall out of 5.

METRO STEAMWAY INC accepts the following forms of payment: CreditCard

No, METRO STEAMWAY INC does not offer free project estimates.

No, METRO STEAMWAY INC does not offer eco-friendly accreditations.

No, METRO STEAMWAY INC does not offer a senior discount.

Yes, METRO STEAMWAY INC offers emergency services.

No, METRO STEAMWAY INC does not offer warranties.