Legacy Countertops LLC

Wonderful experience from start to finish. Adrienne couldn't have been more helpful. Installation was quick and beautifully done. Couldn't be happier!

This is my second time hiring this company. They are very friendly, helpful, accurate, timely, and quick. I plan to ask this company to make my countertops in the future.

The Legacy Countertops Team did a perfect job with our bathroom granite design and installation. The entire process from beginning to end was a pleasure. I highly recommend Legacy for any of your countertops needs! Great Team! Rick R., Charlotte, NC.

We returned to Legacy after hiring them a few years ago. Allyson Williams was very helpful, pleasant and professional. The marble bathroom countertops look great. Perfectly done. The installers arrived as scheduled and did a great job. Everything was measured correctly. We are very pleased with this company and will use them again.

Legacy did an excellent job. They were very quick with responses and estimate was spot on. Service was done in a very professional and timely manner.

It went flawlessly. The install of my Wild West Green granite looks great. I asked for a a small piece to carry with me to pick tile...they brought 2 pieces about the size of 1/2 of a sheet of paper and also the sink cutout piece...way more than I asked for.

Not well-wrong countertop brought the first time. Job felt rushed and there were some seam issues and color matching issues. It took at least 4 repeat trips for them to get it right and I had to hear about "how much money this was costing them." That was not our fault. Also they did not show up as planned a few times and that was very inconvenient. I also asked for sealer and warranty information, which they never would produce, I asked several times. Hilda is very nice and the people, who did the install were very polite. It was too much of a hassle to get things done correctly and Bob indicated that most of his customers would not be so critical of the seams. Bottom line is that when things don't go as planned, they are diffucult to work with. They also do not accept credit cards.

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Great so far..

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They came and did a great job. The bar is an awkward shape so they had to do it in 3 sections. The seams where the sections meet are very well done. I am very satisfied with their service.

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From start to finish we were so very pleased with Legacy Countertops. Once we made the decision to have this work done, Legacy was the only business we visited. We were well taken care of on our first visit and were able to select a granite choice. Then the template was scheduled soon after with the installation taking place on the day of our choice. The installers did a perfect job very efficiently and were great to work with, very polite and professional. The work was completed in 2 days.

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We found Legacy Countertops reviews on Angie's List and visited their location. At their facility, they had the countertop that we liked and contracted them to do the work. The template process went very well as did the installation. Their 'behind the scenes' people and the actual installers were excellent. At our site they drilled the holes for the sink as well as another one for an electrical 'pop up' device. The location of the latter hole had a very small tolerance for error and they did it perfectly. I was also amazed at their ability to carry the large and heavy pieces of granite. We will contract with them for any future work that we may have.

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Kitchen counters in Granite. The crew was respectful and installed the granite very nicely.

They were great! I was comfortable with everything he suggested. There was a slight seperation in one of the seams, he sent someone right over to fix it! I was very pleased with them. I would go back to them in the future!

Everything turned out very well. They arranged everything with the plumber and to have the old countertops taken away.

Very reliable and easy to work with.  I must admit I was a bit skeptical about giving a company I'd never done business with and never heard of before, a 50% deposit with their verbal guarantee that they'd return in one week to install our new countertops.  But we did it because firstly, Nate in the showroom was extremely helpful, courteous and knowledgeable. Secondly, Bob (his Dad) came to our home as scheduled and took measurements for our new countertops, just as he said he would. And his installers showed up and were extremely neat and professional. They had our new counters installed in no time and it completely transformed our entire kitchen! Old dingy formica removed and new beautiful kitchen remains!!  The plumber showed up and installed our new garbage disposal, sink and faucet, however, our new Moen faucet was leaking. So we contacted the plumber and he said that he could and would replace the faucet with a new one if we went and got another but he would charge jus $85 to do so. We had no choice but to go and buy a new Moen faucet, pay the plumber an additional $85 to reinstall the new one (it was less than 2 weeks since the original install); and we returned the defective faucet and got our money back.  The only other thing was that the installers did not caulk any of the new granite countertops.  They just used glue/cement and left it for us. This was a little bothersome because our island bar countertop was overhanging quite a bit, and we were worried that the weight of the granite would eventually give way and collapse.  So we had brackets installed by a contractor and caulking done on all of the new counters by this same contractor.  I think that should have been included since it was "unfinished" the way it was left.  I'd still give Legacy an "A" rating because they did what they said they would, when they said they would do it.

The original install date was missed by a few days but other than that everything went perfectly.  The backsplash piece did not fit correctly so they took it back to their shop trimmed it off and installed the next day.  We are extremely happy with the quality of the countertop as well as the installation.  The price seemed high to us but the quality of work was worth it in the end.

They were very knowledgeable and easy to work with.  When the drop-in stove arrived, we realized we had measured the height incorrectly and they came back and removed the countertop without breaking it while our contractor made the height adjustment and then they reinstalled the granite countertop.  They didn't charge us extra to do this.  Our countertops are beautiful!