KELLY'S HEATING & AIR CONDITIONING

I was very happy with Kellys service. They were very fast and punctual with their service. Very friendly and explained the problem in a language I could understand. I would definitely use them again. The price was very reasonable.

Butch's team came out and worked tirelessly to replace our aging failing system that had a cracked heat exchanger. We also wanted a newer more energy efficient unit. Butch's team led by Jerry, ensured that we spent as little time as possible with the system down and made sure they were working at appropriate times. All work was done very professionally. I would not hesitate to hire them again in a second. In this day and age when too many contractors don't seem to care at all about the customer, Butch and his team really went the extra mile for us, and I give them the highest recommendation.

He is usually has a fast response. He has really good customer service. He is professional and courteous.

IT S A HEAT WAVE AND ON THURSDAY NIGHT I REALIZED THE FAN ON THE OUTDOOR A/C UNIT ISN'T WORKING. I LEFT A MSG WITH THE ANSWERING SERVICE ON THE EMERGENCY HOT-LINE OF ANGIE'S TOP RATED LARGE Hand A/C COMPANY FOR NEXT DAY SERVICE. NXT DAY, BY 8:30 HOUSE IS HEATING UP and NO CALL. I CALL AGAIN TO FIND THE EARLIEST SOMEONE CAN COME OUT IS MONDAY! PANIC WHOLE WKND W/ NO A/C. KELLY'S STICKER WAS ON THE UNIT, SO I CALLED AND TALKED DIRECTLY TO BUTCH, THE OWNER. HE INSTRUCTED ME TO CHECK A COUPLE THINGS, SAID HE'D CALL BACK. 5 MINUTES LATER HE CALLS BACK AND SINCE A/C IS STILL NOT WORKING HE SAID HE'D BE HERE BY LUNCH. BY 1:00 PM THE A/C UNIT WAS WORKING AGAIN. BUTCH CAME WITH A HELPER, AND BOTH WERE EFFICIENT AND EXCEPTIONALLY COMPETENT. THEY TOOK AN EMERGENCY SITUATION (ENTIRE WKND OF EXCEPTIONAL HEAT) AND RESOLVED IT IMMEDIATELY. NO GAMES, NO WAITING, NO UP SELLING. HIGHLY RECOMMENDED!!

BUTCH KELLY PERSONALLY CAME OUT TO THE HOUSE TO INSPECT MY OLD HVAC WHICH WAS SLOWLY DYING. HE CLEANED MY OUTSIDE UNIT/FAN (FREE OF CHARGE) TO SEE IF MY OLD UNIT WOULD CONTINUE TO WORK PROPERLY. MR. KELLY NEVER PUSHED OR TRIED TO ''HARD SELL'' ME INTO A NEW UNIT. RATHER, HE LAID OUT MY CURRENT SITUATION AND WHAT IT WAS COSTING ME THEN HE GAVE ME A RECOMMENDED COURSE OF ACTION AND WHAT IT WOULD BOTH COST ME AND SAVE ME IN ENERGY COSTS. HE GAVE ME A QUOTE WHICH WAS VERY REASONABLE AND NEARLY $2,000 CHEAPER THAN A QUOTE FROM ANOTHER LICENSED COMPANY. HIS CREW SHOWED UP ON TIME AND WORKED ALMOST 1 1/2 DAYS LONGER THAN THEY ESTIMATED DUE TO UNFORESEEN PROBLEMS WITH MY VENT AND DUCT WORK. MR. KELLY'S CREW REPLACED THE SUSPECT VENTING FOR FREE (THIS WORK TOOK THEM AN EXTRA DAY TO COMPLETE). THEY CLEANED UP EVERYTHING THEY WERE WORKING ON AND AND EVEN STAYED AROUND A COUPLE HOURS AFTER THEY WERE FINISHED TO MAKE SURE EVERYTHING WAS WORKING PROPERLY. I WOULD RECOMMEND THEM TO ANYONE. PERIOD

CAME OUT AND HELPED US WITH A FURNACE PROBLEM.