KC Starnes Auto Body Service Inc

Auto Body Work, Auto Service, Auto Painting

About us

KC Starnes Auto Body Inc., established in 1964, offers over 40 years of experience in the auto body service industry. Now, with all this experience, you might think we've fallen into a routine way of dealing with our customers. Not true! Part of the charm KC Starnes Auto Body provides is individual, one-to-one attention, along with a welcome and comfortable feeling when you walk through our doors. Learn More About K C Starnes Auto Body Inc.: www.kcstarnesautobody.com Assist in insurance claims and rental car High tech frame and welding equipment Expert color matching Estimate / repair orders are thoroughly Explained to customer prior to repairs Free estimates and 100% written guarantee 8 Employees We are conveniently located across the street from the Tyvola light rail hub. Full collision repair small or large, assistance with insurance claims & rental cars, paintless dent repair.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Auto Body Work.

Services we don't offer

Mechanical Work

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.885 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 85 reviews

Leighton P.
06/2019
5.0
auto body repair, auto painting
  + 0 more
Work performed was very high quality and the staff was extremely helpful. I will always choose KC Starnes first for future work.
Description of Work: The rear of my vehicle was damaged in a traffic accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brian K.
12/2018
5.0
auto body repair
  + -1 more
Everything went great! I had a small problem with some light bulbs but went in and they fixed it within minutes on the spot. I will definitely go there again, if needed.
Description of Work: Minor rear end damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim H.
05/2018
5.0
auto body repair, auto painting
  + 0 more
Casey was very professional and helpful with explanations. He kept me informed via text messages. Started on schedule a week and a half out to take 3 days, which it did. Started on time and ended as promised. The estimating process is automated with touch screen registration. Casey used tablet computer to record estimate and take pictures. Used the Angie's coupon for free wax and the whole car looks great. There's a light-rail station right across the street for convenient access to uptown. Highly recommended.
Description of Work: Replace Highlander tailgate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Nancy H.
03/2018
5.0
auto painting
  + -1 more
Very well! Excellent service. Quality, dependable work!
Description of Work: Touch up painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rick P.
01/2018
1.0
auto body repair
  + -1 more
Casey never returned phone calls after the initial call.
Description of Work: Rear quarter panel dent

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from KC Starnes Auto Body Service Inc
Mr. [Member Name Removed] I apologize for any miscommunication on our behalf we would be glad to help in any way we can. We strive very hard to give each customer the attention they deserve. Please contact us for any way we maybe able to help. Thank you for the consideration. Casey Starnes (Owner$

Rick P.
01/2018
1.0
auto body repair
  + -1 more
Terrible. Business did not return calls.
Description of Work: Body work on Honda Accord

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


EDWARD B.
12/2017
5.0
auto body repair
  + -1 more
They did a great job and kept me regular status reports.
Description of Work: Repair minor damage to my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Bradley Y.
09/2017
5.0
auto body repair
  + -1 more
It went well. They were able to correct everything I wanted done except for a piece of the grill that was previously fixed incorrectly. They gave me good counsel and did not fix that piece because it would mean undoing some previously done "bad" work from a previous owner. Had they simply moved forward, it could have cost me thousands more to undo the bad work they uncovered.
Description of Work: They fixed some wear and tear on my car, including someone keying the side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Robert K.
07/2017
5.0
auto body repair, auto painting
  + 0 more
Everything went well. We saved a considerable amount over dealer prices for the same thing. We were charged as quoted, and got the car back Sooner than expected.
Description of Work: Rear Bumper replacement and paint on a 2003 Honda accord

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Greg O.
07/2017
5.0
auto body repair, auto painting
  + 0 more
They were AAA+++ I would highly recommend them. I've dealt with other shops over my years but these guys are straightforward very pleasant to deal with and TOP Quality work
Description of Work: Replaced front bumper and repaired front fender.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara N.
07/2017
5.0
auto body repair
  + -1 more
Beyond expectations!!! Great job, under estimate (!), and came out looking better than the day we bought this used beast!!!
Description of Work: Repair for the rear end of a GMC Sierra

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

William M.
07/2017
5.0
auto body repair
  + -1 more
As always with this company, everything was first rate. I've had Starnes work on my car and my wife's car several times over the last three years. At least once for an insurance claim, but mostly because my wife or I banged up a fender or a door or a side panel. After the first time, I no longer shopped around. I would just call Starnes and make an appointment to bring my car in. From the get-go I could tell from working with these folks that they cared about my business. They've always given my car back to me on time and looking good as new. I really feel like I should invite them out to my house for a cookout to tell them how much I appreciate them.
Description of Work: Left front fender of wife's car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristine E.
06/2017
5.0
auto body repair
  + -1 more
Casey, the owner, was prompt, courteous and professional. The work was done on time and was able to be done with paintless dent removal. Would go back anytime.
Description of Work: I had a dent on my door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris L.
05/2017
4.0
auto body repair
  + -1 more
Well overall. Had to have them fix a couple things on the pick up, but they were very professional about it.
Description of Work: Auto body work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

David T.
05/2017
5.0
auto body repair
  + -1 more
They worked with State Farm to arrive at the correct scope of work, performed the bumper replacement straightened the fender, then matched a difficult three-layer color. Casey was responsive and professional throughout the process. I hope I never need them again, but they are on the go-to list if I do.
Description of Work: Front bumper replacement and match paint with original metallic pearl color

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Andy S.
05/2017
5.0
auto body repair, auto painting
  + 0 more
Most often you go to an auto body shop because of a "not-so-nice/fun" incident (as was the case for me). I chose Starnes from my research on Angie's List and could not be more pleased with my decision. Courteous, professional, timely, honest, sincere are just some of the words I would use to describe my experience. I had the pleasure of working with Casey (owner) directly. He took the time to explain the repair process and the detailed estimate provided (including pictures), in a straightforward, understandable manner. He answered all my questions to satisfaction and made sure I was comfortable with all aspects of the work to be performed. When I picked up my car, Casey (again) to time to review in detail all work done on the car, to ensure it was completed to my satisfaction. His team addressed all the work as requested and, at no additional charge, also addressed a few minor scratches and dings on the car which were not in the area needing repair (above & beyond!). I would (and will) recommend Starnes to anyone needing auto body repair and, if I should happen to need auto body repair in the future, will not hesitate to use Starnes.
Description of Work: repair scrapes/scratches on front bumper from another car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
10/2016
5.0
auto painting
  + -1 more
Very well. The work looked great, The paint matched well, it was a third less than the dealer charged. The job was done on budget and on time
Description of Work: Replace rear bumper on Honda Accord, paint to match and blend in with original paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Erin H.
10/2016
5.0
auto body repair, auto painting
  + 0 more
Provider kept me up to date and finished within a week. A couple things were not quite right but they were able to get my car back in within a week.
Description of Work: Cosmetic work in front and rear bumper as well as passenger door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen H.
10/2016
5.0
auto body repair
  + -1 more
Excellent service. Timely. Professional. Responsive. Starnes are our guys. Highly recommend them.
Description of Work: Minor repair to the bumper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
09/2016
5.0
auto body repair, auto painting
  + 0 more
The work was excellent. The new bumper looked perfect
Description of Work: Bumper replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Andre F.
09/2016
5.0
auto body repair, auto painting
  + 0 more
Fantastic. I am very particular about my car. I consider it my baby. So when I got into a fender bender in a parking lot, I wanted to find the best repair shop for a decent price. After checking out Angie's List and the BBB, I decided to try KC Starnes. Casey and Dennis Starnes took great care my car and me and finished the work when they said they would. I also had them do some extra work outside what was covered by insurance. I got my baby back looking all shining and purty. I think she looks better than ever.
Description of Work: body work for a fender bender

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,824

Andrew C.
01/2016
5.0
auto body repair, auto repair
  + 0 more
Went to 3 body shops for estimates for repairs. All 3 were in same range, with KC Starnes being slightly lower than others. Staff at the shop were very helpful, polite. Finished product looked very good. The thing that impressed me most wasn't the price, the work quality, etc. It was that everything they told me was accurate. They gave me an estimate; that's what it ended up costing. They were busy when I first came in and they told me they couldn't get to the work right away. They gave me a date when they could start and they started that day. They told me it would be done in 3-4 days; it was done in 3-4 days. It is refreshing to have someone tell you what and when they are going to do something and then follow through. I would definitely come back here in the future.
Description of Work: Body work and painting to front bumper and fender.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lucila N.
09/2015
5.0
auto body repair
  + -1 more
I found them on Angie's List and they were one of the highest rated companies on there.It took two months to get the car back because they literally had to import parts. It is probably the best body work I have ever seen. It is a total auto restoration place.
Description of Work: I used KC Starnes Auto Body Service for auto body work. My wife got broadsided in her car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Jeff H.
08/2015
5.0
auto body repair, auto repair
  + 0 more
I had a small scratched area on the rear bumper of the Porsche from a bumper or tire in a parking lot. It wasn't too bad but I decided to get it fixed. Went to KC Starnes based on their Angies List ratings. Stopped by on a Friday afternoon without an appointment. Casey looked at the area and said "Let me give this a try". In five minutes with some wet sandpaper and rubbing compound, the scratches were gone! I asked what I owed him and he said "No charge"!! I also asked about some pin holes in the paint on the hood and he said they were through the paint surface and would require repainting. He identified two levels of treatment--a lower cost touchup and a higher cost repaint which I will consider. So, a free, high quality repair and good advice as well. I don't know if there is another body shop in town that would have done this. Top marks.
Description of Work: Repaired scratches in my car's paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bruce S.
08/2015
5.0
auto body repair, auto repair
  + 0 more
The Starnes are not the guys you want to visit often at all, but if I have the need for auto body work, they would be my first call. My sons car was damaged and towed there. When it arrived they called and went over everything with me. Unfortunately insurance totaled the car. In the 24 hours prior to learning about the decision to tail the vehicle both Dennis and Casey called me to review their process and asked if they could help with anything. I met Casey when I went to retrieve the plate and he was very cordial and welcoming. Based on this brief but great experience I would recommend these folks anytime. They seem honest,sincere and trustworthy
Description of Work: Had a damaged car towed there for repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5700 Old Pineville Rd, Charlotte, NC 28217

www.kcstarnesautobody.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Body Work,
Auto Service,
Auto Painting

FAQ

KC Starnes Auto Body Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

KC Starnes Auto Body Service Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, KC Starnes Auto Body Service Inc offers free project estimates.
No, KC Starnes Auto Body Service Inc does not offer eco-friendly accreditations.
No, KC Starnes Auto Body Service Inc does not offer a senior discount.
Yes, KC Starnes Auto Body Service Inc offers emergency services.
Yes, KC Starnes Auto Body Service Inc offers warranties.
KC Starnes Auto Body Service Inc offers the following services: Auto Body Work.
Mechanical Work

Contact information

5700 Old Pineville Rd, Charlotte, NC 28217

www.kcstarnesautobody.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed