Junk King Charlotte

My appointment window was 12:00pm-2:00pm, a guy called at 1:25pm to inform me that the truck was full and that they needed to empty it. I asked when could they come, I was told 3:00pm. I needed to go back to work and would return by 3:00pm. The guy told me that was OK if I was not there at 3:00pm he would look at the job and call me with a quote if I accepted I could pay by phone. I was back by 3:00pm and no Junk Kings, I called the guy at 3:44pm and ask if they were on their way and was informed they were at another job, he asked how much trash I had and I replied a lot. He told me he did not think that they had enough room on the truck so I told him that it was OK and not to bother and ended the conversation and hung up. I received a text from him stating that there was no need to hang up that he would have helped out price wise for the inconvenience for me to call the call center to cancel and have a blessed day! I replied back that I did not hang up, meaning on him. Then another text from him, that he was still speaking and that I needed to call the call center to cancel. They wasted my day and became argumentative. I did call the call center and explained what had happened, the guy was very nice and apologetic.

The whole experience, from scheduling to completion was simple and handled professionally. Shawn and DJ communicated their ETA and were on time. They explained the process, provided an immediate and fair estimate and completed the work quickly with no issues or surprises. Great experience!

They quoted $518 when they showed up. $418 for the normal debris and another $100 for the concrete blocks that the shed sat on. I requested $375 and they can leave the blocks. Elijah was firm on $418 because the debris had to be carried from my backyard to my front. The guy I had talked to on the phone said that the location of the material wouldn't change the price so I remained firm at $375 and they reluctantly accepted. They completed the job in about an hour and a half. It was a full truck load and they did an excellent job. Highly recommend.

Junk King bailed on me at the last minute saying their truck broke down when I needed this service to get my home ready for sale! Do not use them - totally unreliable!

Great couldn't of asked for a better job...full truck load of stuff

It went great. It was very easy to make an appointment online. They called about 20 minutes ahead of time to let me know they were on their way. The employees were very professional and went right to work. I would use this service again.

Shawn and Elijah were prompt, professional and did a great job cleaning up.

I called Junk-King yesterday, Weds. 12/16 @ 4:20pm - first, I was amazed they could work me in so quickly, especially since they were coming from North Charlotte and I'm in South Charlotte. 2nd - met Junk-King at the property at 9:45 am. Phillip and Shawn were professional, polite, nice, and got the job done quickly on a rainy day. I will definitely use them again. They were the best!

Fast response, had a small miscommunication but they took care of it and performed job as requested.

They were great. Took care of loading and hauling the trash away. Very thorough and even swept up.