JCM & SONS PAINTING INC

Excellent job. Very quick. Great price.

THE INITIAL WORK WAS VERY GOOD, BUT THEY NEVER SHOWED UP TO PERFORM THE PUNCH LIST OR EVER RETURNED PHONE CALLS. THEY TOOK OUR MONEY AND NEVER FINISHED THE JOB. WE STILL HAVE A SECTION ON THE FRONT OF OUR HOUSE THAT IS A DIFFERENT COLOR AND SOME SLATS THAT HAVE TO BE REPLACED. UNBELIEVABLE THAT WE COULD HAVE HAD SO MUCH WORK DONE BY SOMEONE AND THEN HAVE THEM NOT FINISH THE JOB.

THEY NEVER CALLED US BACK ABOUT WORK THAT IS COVERED UNDER WARRANTY. I CALLED THEM 12 TIMES!

I HAVE A 5-YEAR WARRANTY FOR THE WORK. I HAVE BEEN TRYING TO CONTACT THEM, AND THEY HAVE NOT RETURNED ANY OF MY CALLS. THE WORK WAS DONE IN AUGUST, 2003. I HAVEN'T SEEN ANYTHING MAJOR, BUT I DO HAVE REPAIRS THAT NEED TO BE MADE. I FINALLY REACHED THE EX-GENERAL MANAGER, AND HE SAID HE WAS NO LONGER WITH THE COMPANY AND GAVE ME THE OWNER'S NAME. THEY HAVE NOT ACKNOWLEDGED MY PHONE CALLS, EVEN TO LET ME KNOW THEY ARE BUSY. THIS IS VERY AGGRAVATING. THEY BROKE MY NEIGHBOR'S DINING ROOM WINDOW AND WOULD NOT PAY FOR IT. THEY EVEN INSULTED HER BY SAYING THAT IT WAS ALREADY BROKEN. I WAS SO EMBARRASSED BECAUSE I GAVE HER THEIR NAME.

JCM DOES NOT STAND BY THEIR WORK. I WOULD RECOMMEND YOU STAY CLEAR OF THEM AT ALL COSTS.

I HAVE USED THEM TWO DIFFERENT TIMES. THEY ARE ALWAYS ON TIME AND QUALITY IS EXCELLENT. GAVE A FIVE YEAR WARRANTY. THEY ALWAYS HAVE CAME THE NEXT DAY AFTER THE CALL.

COMPANY PAINTED EXTERIOR OF HOME AND GAVE ME A FIVE YEAR WARRANTY ON THEIR WORK. WHEN I CALLED TO HAVE THEM BACK TO FIX AN AREA THEY REPAIRED, THEY WILL NOT RETURN MY CALLS.

UNSATISFIED. HAD TO WATCH OVER THEM TO MAKE SURE PROPER PREP WORK WAS DONE. THEY PAINTED OUR GARAGE DOOR SHUT, CAUSING IT TO BREAK, PAINTED WINDOWS SHUT, MISSED PAINTING A DORMER, AND TOOK A LADDER WE LOANED THEM. THEY GAVE A FIVE YEAR WARRANTY, BUT NOW I CAN'T GET A CALL RETURNED AFTER ONE WEEK. I WOULD NEVER CONSIDER USING THEM AGAIN.

THE BATHROOM IS FINE AND ONE BEDROOM WALL IS OK. THE REST IS A NAVY BLUE COLOR, AND THEY USED A CHEAP PORTER PAINT. IT CAME OUT TERRIBLE. SO THEY THEN WENT TO HOME DEPOT TO GET WHAT I HAD ORIGINALLY CHOSEN. NOW, THE WALL HAS STREAKS OF BLACK AND IS TWO DIFFERENT SHADES OF BLUE - IT JUST LOOKS TERRIBLE. I COULD HAVE DONE A BETTER JOB. I HAVE CALLED THEM SEVERAL TIMES. THE OWNER CALLED ME AT WORK AND SAID THAT HE HAD A MEETING SET UP WITH PORTER PAINTS AND THAT HE WOULD GET BACK TO ME. THIS WAS OVER THREE WEEKS AGO, AND I STILL HAVE NOT HEARD ANYTHING. THIS HAS BEEN GOING ON SINCE THANKSGIVING.

THESE GUYS ARE GREAT!! I'VE USED THEM 3 TIMES. THEY SHOW UP WHEN THEY SAY THEY WILL, GIVE YOU A QUOTE. THEY SHOW UP ON TIME FOR THE WORK, CLEAN UP AFTER THEMSELVES AND ARE A PLEASURE TO WORK WITH!

DID AN EXCELLENT JOB. VERY PLEASE WITH THIS WORK. THEY WERE TO CORRECT A PROBLEM WITH SOME AREAS ON THE WALLS IN THE MASTER BATHROOM. THE INSTRUCTIONS WERE TO SCRAPE, SKIM COAT, SAND, PRIME AND PAINT THESE AREAS. THIS WAS NOT DONE. IT IS VERY DIFFICULT TO GET THEM TO RETURN PHONE CALLS. THEY FORGOT TO PUT A RETURN DATE IN THE SCHEDULE. THE PAINTER RETURNED, STARTED THE JOB, DID NOT FINISH THAT DAY AND DID NOT COME BACK TO FINISH. THIS PAINTER WAS FIRED AND ANOTHER EMPLOYEE WAS SCHEDULED TO FINISH THE JOB. NO ONE SHOWED UP OR CALLED ON THE APPOINTED DAY. COULD NOT REACH A COMPANY REPRESENTATIVE. LEFT SEVERAL VOICE MAILS. CALLS WERE NOT RETURNED. GOOD LUCK GETTING THEM ON THE PHONE.

SUPERB! THEY ARE WILLING TO DO MINOR REPAIRS BEFORE THEY PAINT. THEY REPLACED A FASCIA BOARD, TWO SIDING SECTIONS, FIXED A PORCH SCREEN. THEY OFFER A FIVE YEAR GUARANTEE. VERY PLEASANT AND POLITE WORK CREW OF SIX MEN, ALL HARD WORKERS. WE HIGHLY RECOMMEND THEM!

COMPANY SHOWED UP A MONTH AHEAD OF TIME. I TEACH SCHOOL AND HAD THEM SCHEDULED SO I COULD BE HOME BUT THEY SHOWED UP EARLY. WHEN I ARRIVED HOME ALL STORM WINDOWS WERE ON THE GROUND. THEY MADE NO PRIOR CONTACT TO TELL ME THEY WERE COMING EARLY. I WAS ASTONISHED TO SEE ALL THE WINDOWS IN MY YARD. AFTER TALKING TO THE FOREMAN THEY REPLACED ALL THE WINDOWS AND TOLD ME THEY WOULD SHOW UP 30 DAYS LATER. AFTER THEY LEFT I DISCOVERED ONE OF WINDOWS WERE BROKEN. AFTER 3 WEEKS AND NUMEROUS PHONE CALLS THEY FIXED THE WINDOW. THEY DID RETURN A MONTH LATER. THEY HAD TO PRESSURE WASH HOUSE AGAIN. IT WAS A HOT JULY DAY. THEY DID NOT COVER THE SHRUBBERY AND THE BLEACH RUINED MY BUSHES. I HAVE TO REPLACE THEM AT OUR EXPENSE. I HAVE VINYL SHUTTERS AND THEY ATTEMPTED TO SAND THEM NOT KNOWING YOU CANT DO THIS. THE FOREMAN QUICKLY CORRECTED THEIR ERROR. THESE GUYS ARE VERY CARELESS. THEY WANT TO GET WORK DONE AND GET OUT. I HAVE TWO HOLES IN THE SCREENS OF MY PORCH. ONE IS CIGARETTE BURN AND ANOTHER IS F

THEY WERE PROMPT, COURTEOUS AND CLEAN. THEY DID A VERY GOOD JOB, HOWEVER I WOULD HAVE PREFERRED MORE USE OF DROP CLOTHS AND TAPING PREP WORK. WE CHOSE A DARKER COLOR AND SHOULD HAVE HAD 3 COATS. HAD TO ARGUE WITH PAINTERS OVER WHAT WAS INCLUDED IN CONTRACT AND WHAT WASN'T MORE THAN ONCE. ALWAYS QUICKLY TAKEN CARE OF BY SALESMAN. OVERALL THOUGH, WE ARE VERY PLEASED WITH THE RESULTS.

THE QUALITY AND ATTENTION TO DETAIL WAS WONDERFUL. VERY PLEASED.

THE CREW DID AN EXCELLENT JOB. IF FACT, WITH THE WAY MY HOUSE IS BUILT, THEY DID MORE THAN CONTRACTED TO MAKE IT ALL MATCH AND LOOK GOOD. THE CREW BOSS DID NOT WANT TO DO JUST WHAT WAS DESCRIBED ON THE CONTRACT. THAT IS THE KIND OF ATTITUDE THAT I RESPECT, BECAUSE I AM THE SAME WAY MYSELF. I WOULD HIRE THEM AGAIN IN A HEARTBEAT.IF YOUR PAINT CREW BOSS IS JAVIER GARCIA MENDOZA (NOT SURE ABOUT LAST NAME, THE WRITING GOT SMUDGED), YOU WILL DEFINITELY GET A GREAT JOB!!!! HE DOES NOT LET THINGS BE DONE LESS THAN THE RIGHT WAY.

AFTER THE WORK WAS COMPLETED, WE FIND 6 BROKEN WINDOW SEALS, AND SEVERAL PROBLEMS WITH THE QUALITY OF THE PAINTING WORK. THEY HAVE CONSISTENTLY AVOIDED RESPONDING TO OUR CALLS, AND WHEN THEY FINALLY COMMITTED TO AN APPOINTMENT TO REVIEW THE ISSUES, THEY FAILED TO APPEAR, OR TO NOTIFY US.

GREAT JOB. FOLLOW-UP WAS EXCELLENT. I WILL PROBABLY HIRE TO PAINT INSIDE IN THE FUTURE.

MOST EMPLOYEES DON'T SPEAK ENGLISH WELL. HE DOESN'T SHOW UP OR RETURN CALLS TIMELY. PRESIDENT SAYS HE DIDN'T KNOW ABOUT THEM SHOWING UP WHILE WE WHERE ON VACATION. HE SHOULD KNOW WHAT HIS EMPLOYEES ARE DOING.

WE HAD BEEN TALKING ABOUT PAINTING MANY ROOMS IN OUR HOUSE, I ASKED HIM TO COME TO THE HOUSE TO GIVE US A QUOTE. HUDSON WAS 1 HOUR LATE IN ARRIVING FOR THE ESTIMATE BUT WAS OTHERWISE VERY PROFESSIONAL. HE EXPLAINED THE ESTIMATE WHEN I HAD QUESTIONS. THE QUOTE WAS FOR A GOOD PRICE. WHEN I CALLED ABOUT THE INSURANCE, I FOUND IT WAS NO LONGER IN FORCE, ALTHOUGH THE COPY HE HAD GIVEN ME SHOWED COVERAGE THROUGH 12/1/03. I IMMEDIATELY CALLED THE COMPANY AND WAS GIVEN THE NAME OF ANOTHER INSURANCE COMPANY THAT TURNED OUT TO HAVE INSURANCE ONLY ON ONE OF THE OWNERS, WHILE HE DID EXTERIOR WORK, NOT ANY OTHER WORKERS OR FOR INTERIOR PAINTING. FOR THE FOLLOWING NINE DAYS I HAVE NOT HEARD FROM JCM AND FINALLY CANCELLED THE DATE WE HAD AGREED ON FOR THE PAINTING TO BE DONE.

BUBBLES APPEARED IN PAINT BEFORE IT WAS EVEN DRY, AND I CALLED THEM BACK. THEY SAID THE PROBLEM WAS IN THE DRYWALL FINISH, NOT THEIR PAINTING JOB. ANOTHER S/P (PAINTER) SAW JOB AND SAID HE FELT JCM WAS RESPONSIBLE TO FIX IT. THE OWNER LOOKED AT IT AND SAID HE WAS NOT GOING TO FIX IT AND HE DEMANDED FULL PAYMENT AT THAT VERY MOMENT OR HE WOULD PURSUE LEGAL ACTION. WE WENT AHEAD AND PAID HIM TO GET HIM OUT OF HOUSE.

LOW GRADE IN PUNCTUALITY DUE TO NO SHOW ON SCHEDULED DATE. COMPANY SAID CREW'S TRUCK BROKE DOWN, WHICH IS FINE, BUT NO ONE CALLED ME, I HAD TO CALL THEM. COMPANY OWNER CALLED ME TO APOLOGIZE, AND COMPANY SENT LARGER CREW TO FINISH HOUSE IN LESS THAN ONE DAY, SO THEY MADE UP FOR PROBLEM, THUS MAKING WHAT WOULD HAVE BEEN AN F GRADE A C. OVERALL, STILL A PLEASURE TO WORK WITH.

PRICE = FROM GOOD TO FAIR ON TWO JOBS. I FOUND IT HARD TO COMMUNICATE WITH THE ACTUAL CREWS (LITTLE ENGLISH SPOKEN) I FEEL SOMEONE WHO CAN SPEAK AND UNDERSTAND ENGLISH SHOULD BE PRESENT ON THE JOB FIRST DAY TO GO OVER CONTRACT ETC.

THEY DID AN EXCELLENT JOB. THEY CAME WHEN PROMISED, THEIR WORKERS WERE POLITE AND THEY CLEANED UP NOT ONLY THEIR MESS, BUT THE PAINT CHIPS.

APPRECIATED THE PUNCTUALITY AND PROFESSIONALISM, OVERALL THEY DID A REALLY GOOD JOB AT MATCHING THE PAINT. THAT WAS WHAT REALLY IMPRESSED ME THE MOST. THEY CAME AS A TEAM AND WE HAD A HARD TIME COMMUNICATING BECAUSE SOME OF THE WORKERS DID NOT SPEAK GOOD ENGLISH.