Ivy Creek Pools & Patios

I was a customer of Ivy Creek for literally 4+ years for mowing, lawn maintenance, even had them install a patio. All of a sudden in April 2022 my grass was like a foot tall and I emailed and called to see when they would be out to cut my lawn. I didn't hear back so followed up and then Brandon basically told me it has been nice doing business with me but they were focusing on commercial clients. He gave me ZERO notice to find another provider and my grass looked horrible. After 4+ years of doing business with me I would have expected at least a notice by email and a final service to wrap things up. When I asked for a final cut to bridge to a new provider Brandon simply did not respond. I always paid on time and was never demanding- even followed up when I didn't see an invoice come through when they moved to new billing system. Not an okay way to treat any customer and sad they ended the relationship this way.

It went really well. The project was completed on time and my expectations were met.

It was perfect. We didn't have any issues. It was done in one day. It was really good. I'm enjoying the patio right now. They are flexible with busy schedule and they provided a good price.

My wife and I need some large root trees planted after the city came through our backyard or a sewer project. All other landscapers were months behind and had little time to entertain even discussing our project. Brandon and his team made quick and speedy work of our project.