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2.01 Reviews
Showing 1-1 of 1 reviews
JAMES O.
10/2005
replacement windows
+ -1 moreWPC DOES NOT APPEAR TO PROACTIVELY COORDINATE OR MONITOR ITS INSTALLER(S) REGARDING THE COMPLETION OF ORDERS THROUGH INSTALLATION. ONCE WPC WAS PAID, I HAD TO DO THE SCHEDULING, RECEIPT OF THE WINDOW, ETC.; BUT I KEPT THEM IN THE LOOP WHEN THE INSTALLER WAS A NO SHOW OR LATE. AFTER ALL, WPC ALREADY HAD MY MONEY AND MY JOB WAS VERY SMALL FOR THE INSTALLER, COMPARED TO HIS OTHER JOBS. SO I HAD NO REAL LEVERAGE. AFTER A TOTAL OF APPROXIMATELY 14-16 WEEKS AND TAKING TWO FULL DAYS OF VACATION WAITING FOR THE INSTALLER, I WAS VERY DISAPPOINTED TO FIND OUT THAT WINDOW WAS NOT GOING TO FIT AND I WAS NOT WILLING TO GO THROUGH THIS AGAIN. I WILL SAY THAT I DID GET MY FULL REFUND WITHIN A WEEK.
Description of Work: I SOLICITED BIDS FROM THREE MAJOR NATIONAL WINDOW MANUFACTURERS OR THEIR AUTHORIZED REPS FOR A SINGLE CUSTOM REPLACEMENT WINDOW. WINDOW PLANNING CENTER (WPC) WAS THE LEAST EXPENSIVE AT $2700 EXCLUDING INSTALLATION FOR $450. THEIR ONLY CERTIFIED INSTALLER IS NOT AN EMPLOYEE BUT A SUBCONTRACTOR WHO IS PAID SEPARATELY. I PAID WPC UP FRONT FOR THE WINDOW. ULTIMATELY, AFTER ONE CANCELLATION (BY THE INSTALLER) AND A RESCHEDULED INSTALLATION ATTEMPT, IT WAS DETERMINED THAT THE WINDOW WAS MISMANUFACTURED. THE ORDER WAS CANCELLED.
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Contact information
4830 REAGAN DR, Charlotte, NC 28206
www.windowplanningcenter.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
HURD WINDOW PLANNING CENTER is currently rated 2 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Yes, HURD WINDOW PLANNING CENTER offers free project estimates.
No, HURD WINDOW PLANNING CENTER does not offer eco-friendly accreditations.
No, HURD WINDOW PLANNING CENTER does not offer a senior discount.
No, HURD WINDOW PLANNING CENTER does not offer emergency services.
No, HURD WINDOW PLANNING CENTER does not offer warranties.
Contact information
4830 REAGAN DR, Charlotte, NC 28206
www.windowplanningcenter.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AM