Horne Heating and Air Conditioning

4.8

(1357) Verified Reviews

Founded 1983 • With Angi since June 1998

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
  • Trade License Number
  • NC 16764 - NC 14339-L - SC 111708
  • Trade License Locale
  • NC and SC
  • Trade License Authority
  • NC State Board of Examiners of Plumbing, Heating, Fire Sprinkler Contractors - NC State Board of Examiners of Electrical Contractors - SC Labor, Licensing and Regulation Contractors' Licensing Board
  • Trade License Expiration
  • 10/31/2017
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM

Company Contact

6805 Craig Street

Charlotte, NC 28214

Description

Our goal as a family owned and operated company is to provide a conscientious and motivated staff who will consistently deliver quality, value and comfort with 100% satisfaction. Your Comfort Is Our Business. We are a Trane Comfort Specialist and for your convenience, we are open from 7:00 am to 6:00 pm, Monday through Friday and 8:00 am to 1:00 pm on Saturdays. Our fleet is equipped with GPS navigation and tracking to assure that we'll find all locations quickly and efficiently and our installation vehicles are completely self-sufficient to protect the home or business owner's privacy. We pride ourselves in covering all of the details and our technicians utilize mobile technology to quickly and efficiently process work orders and client information. HVAC, Electrical, Home Automation, Safety Devices (Including: Drain Safety Devices, Carbon Monoxide Detectors and Surge Protectors for HVAC Equipment), Water Heaters (Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork and Zoning....

Verified Reviews

4.8

(1357) Verified Reviews

Ratings Distribution

5

1155

4

87

3

34

2

21

1

60

Rating Details

Price

4.5

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Resposiveness

4.8
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Showing 1-10 of 1357 reviews
5.0

02/26/2021

They are fantastic! Had problems in Dec. and another company sent repairman on 4 separate days. Horne HVAC sent a repairman and he discovered problem in less than 15 min. Corrected problem and furnace is operating like it should. I will definitely be using this company in the future.

DESCRIPTION OF WORK
no heat from furnace

CATEGORY electrician,heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/03/2021

5.0

02/13/2021

Everything was great! The technician, Bryan, gave us a courtesy call to let us know his arrival time, and when he got here, we were pleased to see that he was wearing a mask and observing CDC recommendations. Bryan proceeded to do a thorough check of our heat pump split system (air handler in the attic, and main unit outside). After he finished, he gave us a complete verbal description of everythi...

DESCRIPTION OF WORK
Semi-annual system tune-up for our heat pump

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/08/2021

5.0

12/20/2020

Brian Helms did an excellent job making sure that my furnace was in good shape to perform well throughout the winter. He performed a very thorough check.

DESCRIPTION OF WORK
Annual heating system check-up for heating season

CATEGORY heating & air conditioning/hvac

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/25/2020

5.0

12/17/2020

Horne HVAC and their representative Allen were highly professional and thorough. They took the time to explain the issues and documented well with pictures. We are very happy with their service and will retain them for the future.

DESCRIPTION OF WORK
General maintenance and repair

CATEGORY electrician,heating & air conditioning/hvac

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2020

5.0

11/18/2020

TONY HERRIN is our all time favorite heating and air conditioning professional. We've been blessed to have known him for 23 years. He is always thorough and explains all the work he does, while giving us an update on the system check list important for its continued peak performance. When any repairs have to be made, his work is of the highest quality. My wife and I ask for him every time we call ...

DESCRIPTION OF WORK
Semi-Annual Maintenance Agreement for winter tune up of gas furnace

CATEGORY heating & air conditioning/hvac

COST $101

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/17/2020

5.0

11/13/2020

All the people at Horne HVAC from the phone staff, sales staff, installation team and quality are WONDERFUL. The job from start to finish was handled with professionalism. I would highly recommend HORNE to anyone.

DESCRIPTION OF WORK
Full HVAC Replacement of my homes 26 year old original system

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/04/2020

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5.0

11/12/2020

They are excellent and call you right back and are very conscientious. They wear shoe covers and explain everything to you. I would highly recommend them and I will hire them again.

DESCRIPTION OF WORK
They service my HVAC system every year.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2018

5.0

11/04/2020

Kenny did a great job diagnosing and fixing what turned out to be an electrical short that fried the transformer - probably caused by wildlife chewing through some wires. He kept me informed at each stage, offered estimates and options, looked up our warranty information, and proposed additional protections for the future. Very professional and timely.

DESCRIPTION OF WORK
Heat Pump repair

CATEGORY heating & air conditioning/hvac

COST $550

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/03/2020

5.0

11/03/2020

On opening the box, new furnace was found to be damaged. A replacement arrived quickly and the job was completed by early afternoon. Technician Carey and assistant Ryan were professional and courteous. I was impressed with the way Carey instructed Ryan, quite supportive. The salesman Marlon was very knowledgeable about his product, no hard sell. I was also impressed with Horne's dedicated inspecto...

DESCRIPTION OF WORK
Replace gas furnace

CATEGORY heating & air conditioning/hvac,air duct cleaning

COST $5,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/14/2020

5.0

10/25/2020

Bobby was great. He showed up early in the 4 hour window and analyzed the problem quickly. Very professional

DESCRIPTION OF WORK
Air con not working. Saturday call to come fix

CATEGORY heating & air conditioning/hvac,air duct cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2020

Services Offered

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services Not Offered

Duct Cleaning

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
Yes
Warranties
Yes