Approved Pro
Home Genius Exteriors
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts Cleaning Service,
About us
Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
Business highlights
Emergency services offered
21 years of experience
Services we offer
Attic Insulation, Gutters, Roofing, Siding, Windows & Doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8108 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 108 reviews
Sarah K.
Aug 2025
Seamless Metal Gutters - Install
I had Gutters?s installed in May 2025. The gutters leaked on the first rain after gutters were installed.
I have called numerous times, sent messages numerous times, it is now August and gutters are not repaired. I left a 1 star review several weeks ago and I finally got a return call. Tracey from their office assured me a project manager would contact me within 24 hours. No one has called. Gutters still leaking. I will say it again, DO NOT HIRE HOME GENIUS. Poor quality work. No customer service. Sales representative told us there was a warranty. They Lie.
Sarah K.
Aug 2025
Seamless Metal Gutters - Install
Gutters leaked on first rain after the installation. Home Genius will not repair. Will not return my call. Poor customer service.
I do not recommend this company. I am a female 59 years old, paid $2500 for gutters and I will be climbing the ladder and repairing it myself.
Shane C.
Jul 2025
Exterior Trim - Repair
Salesman lied and said my roof would collapse within 30 days and possibly harm my child, so I needed to get the work done asap. Subcontractor stated that my slats were fine and I didn?t need a new roof, but contract was already signed. Crew was great but project management Jesus was the worst I?ve ever experienced. I was told half day project for a 10 square basic roof. Then it was 1.5 days, then 3 days and barely finished at sundown on the 3rd day. I was asked to sign completion work halfway through the 3rd day. I?ve also been unable to reach the project manager and district manager for 24 hours in order to close out the project. I only agreed to their high prices because of their promise to have great communication and fast completion. The results were the complete opposite. Stay away from this company.
Response from Home Genius Exteriors
"Shane, we are committed to honest communication, quality work, and always putting people first. A member of our team will be reaching out to you directly to clear up any misunderstanding. If you would prefer, you can email us at [email protected], we are here to help."
Cathey M.
Mar 2025
Vinyl Siding - Repair or Partially Replace
I had my siding replaced with HGE. The crew was fantastic, couldn't ask for no better. Jon and Matthew were my project managers for the process and installation. They were very good listeners for all questions and concerns throughout the process which I greatly appreciated. Overall I am very happy with the outcome of the siding and the job they did. If you want quality work and workers that care about what they are doing, I would highly recommend HGE to anyone!
Response from Home Genius Exteriors
"Thank you for sharing that [Consumer Name Removed], Matthew, and the crew provided attentive and high-quality service throughout your siding replacement. At Home Genius Exteriors, we take pride in delivering excellent craftsmanship and customer care. Enjoy your new siding!"
R C.
Mar 2025
Vinyl Siding - Repair or Partially Replace
You did my siding and my gutters and fixed my damaged back door! Which was extra! Matched all my flashing around my home and cleaned up all the mess in a timely fashion. You were completely courteous, honest and upfront about all things. You were helpful with hidden problems that weren’t able to be seen on the first initial walkthrough and you worked with me to eliminate said problems. Without additional hidden costs. You were extremely helpful! My home looks brand new. 5 stars plus. Thank you Jon and Home Genius team! All personnel involved. My multi project process was a success.
Response from Home Genius Exteriors
"We're glad to hear that Jon and the Home Genius team provided honest, thorough, and courteous service while making your home look brand new. It?s our priority to ensure a smooth process, even when unexpected challenges arise."
Shirley M.
Mar 2025
Asphalt Shingle Roofing Repair
I had my roof completed on the house and garage. The crew was phenomenal my project managers were Jon and Matthew, they were kind enough to move yard furniture in order to protect my things. They even came back after the project to clean up on top of the team. I’m very pleased with the outcome of the project and the crew they were just really really really great crew and I would definitely recommend them and the follow up was unexpected and very welcomed!
Response from Home Genius Exteriors
"Providing exceptional service and follow-up is what we strive for, and we're so glad you had a great experience!"
Carolyn S.
Mar 2025
Asphalt Shingle Roofing Repair
I had my roof completed, and the crew was good. My project manager was very polite and respectful and very nice. My roof was done so fast! It all came out great. I would definitely recommend to anyone.
Response from Home Genius Exteriors
"Thank you for trusting us with your roofing project! We take pride in delivering fast, high-quality results with professionalism and care. Your satisfaction is our priority, and we truly appreciate your recommendation!"
Elizabeth S.
Mar 2025
Asphalt Shingle Roofing Repair
I had my roof and trim done, the crew was fantastic and I had no problems, my project manager was very nice and considerate. He communicated with me about everything and all questions were answered. The overall experience was fantastic and I would highly recommend
Response from Home Genius Exteriors
"Thank you for your wonderful feedback! We're so glad you had a fantastic experience and that our team provided clear communication and quality work. Thank you again for choosing us!"
Denise W.
Mar 2025
Asphalt Shingle Roofing Repair
I had my roofing done, it was a complete roof replacement. The crew was prompt and efficient and Jon was project my manager he stayed in touch and called me before the crew arrived. And also called me throughout the day making sure he was available for all my questions or concerns. Im very pleased with my roof and the clean up process. I would recommend.
Response from Home Genius Exteriors
"It?s great to hear the crew delivered such excellent service! Quick, efficient,and professional. ? those are all key factors in a top-notch experience. At Home Genius Exteriors, we?re dedicated to providing high-quality work and an excellent experience! Thank you again for choosing us!."
Frances C.
Mar 2025
Asphalt Shingle Roofing Repair
It can be difficult to find people to work on your house that are honest and do a quality Job. We found that home genius did an excellent job of both! I highly recommend that you contact if you are looking for home improvement work. Our Project Manager was Jon C. (No relation) and we found the workers and Jon to be exemplary. - Fran C
Response from Home Genius Exteriors
"Thank you for your review. At Home Genius Exteriors, we prioritize strong partnerships by keeping projects moving year-round, providing clear communication, and ensuring project managers are always available to support top-quality work and customer service! Thank you again for choosing us!"
Patricia L.
Mar 2025
Asphalt Shingle Roofing Repair
I had my roof done, the crew was precise and here right at 7:15 am project manager Jon gave me info on damages and explained how to get them repaired. My project was great and complete in a day. I would recommend to anyone.
Response from Home Genius Exteriors
"Thank you for your feedback! We're glad to know that Jon and the crew provided a smooth and efficient roofing experience. Thank you again for choosing us!"
Dennis J.
Dec 2024
Project manager and crew did an excellent job !
Response from Home Genius Exteriors
"Glad to hear you were happy with the work, Dennis! We take pride in having skilled project managers and crews who deliver quality results."
Maria M.
Oct 2024
Custom materials took a while to come in, but the company kept in contact the whole time about where we were in the process. Installation of ten windows and siding along the top floor, soffetting and trim, taking down the gutters and wrapping the wood in aluminum, all done in less than a week. The project lead, Chad Whitmore, was able to answer all of our questions and concerns promptly. Looks great!
Response from Home Genius Exteriors
"Thanks for sharing your experience, Maria! We?re glad to hear that despite the wait for custom materials, the team kept you updated every step of the way. It?s great that Chad and the crew got everything done so quickly and that the final result looks fantastic. If you need anything else, feel free to reach out!"
Doug J.
Aug 2024
The crew worked supper fast and were hard workers thanks homegenius
Response from Home Genius Exteriors
"Thanks, Doug! Were really happy to hear the crew got the job done quickly and worked hard for you. Thank you for choosing Home Genius Exteriors!"
Angela B.
Aug 2024
Jahleel, Kayleigh and Desmond were great in working with me on my exterior home projects. They met my needs in an outstanding and professional manner. Great team of people and quality work!
Response from Home Genius Exteriors
"Angela, were really glad that Jahleel, Kayleigh, and Desmond met your needs and delivered quality work. Thanks for the kind words!"
Michele H.
Jul 2024
Asphalt Shingle Roofing Repair
The roofing project today went extremely well. Far exceeded our expectations and are happy with the work completed in one day! Chad Whitmore, project manager, was very professional, knowledgeable and answered all of my questions throughout the process. Definitely recommend HGE.
Response from Home Genius Exteriors
"Thanks, Michele! We're so glad the roofing project exceeded your expectations. Chad and the team will be glad to hear your kind words."
Alita G.
Jul 2024
Five stars across-the-board the
Response from Home Genius Exteriors
"Thank you, Alita! We appreciate the five-star review. Your satisfaction is important to us."
Jennifer R.
Jul 2024
Asphalt Shingle Roofing Repair
I was very impressed with the team from the initial consult through project completion. Everyone has been very informative and courteous throughout the process. I will 100% recommend them to anyone needing their expertise.
Response from Home Genius Exteriors
"Jennifer, it?s wonderful to hear you were impressed from start to finish. Thanks for recommending us and sharing your positive experience!"
Stuart H.
Jul 2024
Vinyl Siding - Repair or Partially Replace
Everyone stayed on schedule, assisted with our siding and selection, and it couldnâ t match any better! The house now looks 100% better.
Response from Home Genius Exteriors
"We?re glad everything stayed on schedule and that our team helped you find the perfect siding. It?s awesome to hear your house looks so much better now!"
Waseem K.
Jul 2024
Vinyl Siding - Repair or Partially Replace
From the initial visit with the salesman to the production coordinators to the project managers to the boots on the ground (or roof) my experience with Home Genius Exteriors has been amazing! Tony, the Project Manager, is incredibly knowledgeable and personable. He took the time to walk me through every phase of my roof and siding replacement. He was very responsive, even during off-work hours. He addressed every concern I had and was thoughtful in his responses. He was very thorough when conducting inspections, identifying action items I didnâ t see, even if it meant additional work for his field crew at no extra cost. I canâ t say enough about the field crews for both my roof and siding replacements. They were incredible and they didnâ t treat my house as â just the next jobâ . They catered to my houseâ s needs, worked extremely efficiently, and did everything I asked of them. I would highly recommend Home Genius Exteriors for roof, siding, and gutter needs!
Response from Home Genius Exteriors
"It?s wonderful to hear Tony and the team provided such thorough and responsive service. We?re glad they addressed all your concerns and went above and beyond, even during off hours. Your detailed feedback means a lot to us!"
Justin W.
Jun 2024
Asphalt Shingle Roofing Repair
The PM Tony was great and very professional. High quality work overall.
Response from Home Genius Exteriors
"We're pleased to hear that Tony provided professional service and that you were satisfied with the high-quality work. Your feedback is much appreciated!"
Valerie S.
Apr 2024
Asphalt Shingle Roofing Repair
Very attentive cleaned up well and roofer Denny was particularly attentive and professional
Response from Home Genius Exteriors
"Thank you for your kind words! We're glad to hear that Denny and our team provided attentive and professional service while ensuring a thorough cleanup."
Arlie H.
Apr 2024
Asphalt Shingle Roofing Repair
Connor with home Genius and the crew he brought done an excellent job on my roofing would highly recommend them.
Response from Home Genius Exteriors
"Arlie, we're pleased you had an excellent experience with Connor and our crew. Thank you for recommending us!"
Stephen B.
Apr 2024
Connor was fantastic. He was very responsive and professional. Job was done quickly and they left everything clean and orderly
Response from Home Genius Exteriors
"Thanks, Stephen! We're glad you had a positive experience with Connor and our team."
Janet W.
Apr 2024
My Project Manager, Connor, went above and beyond. I would have had a very hard time completing the shutter painting without his prep assistance. Connorâ s special gift is his positive attitude. His approach was that the project would be wonderful. He then made sure that it was. Miguel also was very knowledgeable and helpful. Through his suggestions, the completed project was even better.
Response from Home Genius Exteriors
"Janet, we're delighted to hear Connor went above and beyond for your project. Thank you for recommending us!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Home Genius Exteriors is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 8:00 AM - 9:00 PM
Home Genius Exteriors accepts the following forms of payment: CreditCard
Yes, Home Genius Exteriors offers free project estimates.
No, Home Genius Exteriors does not offer eco-friendly accreditations.
No, Home Genius Exteriors does not offer a senior discount.
Yes, Home Genius Exteriors offers emergency services.
No, Home Genius Exteriors does not offer warranties.