HARKEY TILE & STONE LLC
About us
We are the third generation of our family to provide stone and tile products and services to the Carolinas. We would appreciate the opportunity to earn your business. Let us show you why our family has been serving the Carolinas for three generations. It's very simple - "Golden Rule" service. Since 1939, this philosophy is what made our grandparents and parents company, Renfrow Tile, so successful. We look forward to serving you .
Business highlights
Services we offer
a lifetime warranty, experienced craftsman and custom digital t, fabrication and installation of granite, marble and tile. From your ideas, to design, to installation, unmatched capabilities, we offer complete turnkey services. We are an industry leader that stands apart form our competitors by providing guaranteed quality, “Transforming your countertops from ordinary to extraordinary” Products and Services: Harkey Tile & Stone specializes in providing our clients custom design
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 5% | ||
| 0% | ||
| 2% |
"Thanks so much [Member Name Removed]. It was a pleasure working with you! I'm glad we were able to find a backsplash tile to complement your son's existing countertops and cabinets. I hope David loves the transformation! - Ally, Harkey Tile & Stone"
"Good Afternoon! We appreciate all of our return customers and will share your compliments with Holly. We look forward to helping you with any future projects!"
"Robbie, Thank you so much for your kind words. It was my pleasure to help you with your project. You were so much fun to work with!! Thanks, Holly"
This is my take. Small business owners are getting busy as the economy heats up. Then, please hire people to service your customers. 3 weeks from template to delivery is WAY too long. I will look elsewhere for our next bathroom remodel next summer. I felt midlead.
"Mr [member name removed], Reid Harkey here - I sincerely apologize to you for any delays we caused you, and especially if we did not communicate with you properly. I have checked internally, as we take our service & reputation very seriously. We document each step in our process - we did install your countertop within 7 days of your wife's slab approval - we do want each client to see exactly how we intent to lay out their project on to their slab(s). We want each client to be happy with their final product. Sometimes this does slow down the process, depending on when clients can come in to approve their layout. Our water-jet cutting machine did indeed go down unexpectedly for a day - we are usually pretty diligent at calling any affected clients. I'm sorry if you were not. I hope you will reconsider your thoughts about our people & our company. Our goal at Harkey Tile & Stone is to be the very best in our industry at top quality, service, and value. Sometimes we feel it may be best to compromise our turn time a day or two, if it means producing the very best outcome possible, and ultimately a very happy client. Thank you for your business, and for taking your time to give us your valuable & welcome feedback & criticism - this is what we need in order to keep striving to get better. Thanks, Reid"
I'm not seeing an option to post images, and you know they're worth a thousand words.
No high pressure tactics were used. Holly, the sales rep., was very informal and treated us like we were special. She gave us impute on the type and color we should use to go with our new cabinets, even gave us some suggestions on the backsplash. I was grateful for it because I had never had either one, I needed all the help I could get.
She showed us through the warehouse where they keep the granite and even had a guy move several pieces in order for us to make a selection in better lighting. She even informed us we could come back at a latter date to view some more recent selections, which we did.
The Granite looks great in my kitchen and every one, from the gentleman who came to measure the counter tops to the guys who installed it can take a lot of credit for it.
I say thank you all at Harkey Tile for a wonderful sales experience, and Keep up the GOOD work, you guys are really great at what you do.
Harkey held on to our slabs for 3 months until time for installation. Their crews were very professional and easy to work with, they even re-cut a piece that did not fit as snugly in the opening as we liked. Overall, we are completely satisfied with Harkey Tile and Stone's products and people.
Licensing
State Contractor License Requirements
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