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Geek Squad - Best Buy

Computer Repair, Appliance Sale, Auto Service,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%

Filter reviews by service

Showing 1-4 of 4 reviews
Ray W.
Aug 2014
5.0
Computer Repair
Yes, I recommend this pro
unknown

Michael B.
May 2013
3.0
Computer Repair, Auto Service
Yes, I recommend this pro
$300
I want to give these guys a great review because they tried to make it right but there were a bunch of screwups along the way.
I purchased a new stereo for my wrangler and the wiring harness.  I am pretty good with electronics so I tried to install myself.
First problem - the wiring harness was wrong and after splicing, striping and connecting wires for an hour I discovered the port connections weren't right.  So I went back to them and they told me it was the wrong harness.  The new harness cost me 40 extra bucks.
So I got the new harness, went home, did all the splicing and connecting again, plugged everything in and... radio didn't work.  After troubleshooting for a while I finally went back to find out that they gave me the wrong harness AGAIN.  The actual harness I needed cost me an additional 60 on top of what I had already paid. 
So I got the 3rd harness, wired and everything seemed to be working but then my rear speakers would keep cutting on and off.  This ended up being a setting issue in the radio and it cost me another 40 bucks for them to diagnois the problem.
The guys I worked with were great, really apologetic, helped me do a bunch of things that they technically should have charged for but didn't because of all their mistakes.  But in the end it took me 3 days to get everything right and was just aggrevating.  Mistakes happen, but doesn't mean I wasn't fraustrated.



CHARLES C.
Feb 2013
5.0
Appliance Sale
Yes, I recommend this pro
They have been wonderful. Every instance they have ever had with us have been wonderful. They have installed so many things for us and they are always punctual. Their servicemen are very good and polite. I went and looked and called back that night and ordered over the phone and they have a delay in delivery for two weeks.

Marvin C.
Nov 2012
5.0
Computer Repair
Yes, I recommend this pro
$100
They are outstanding. I paid $120 for a free computer servicing. We brought one computer in because it crashed, and I think I have one more computer that I could bring in if I needed it serviced. We bought the hard drive, and they did the service included in the one fee that we paid upfront.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.5 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.