FRAME WAREHOUSE

I brought the picture in, and we discussed the fogging glass problem. They indicated that they would open it up, figure out the issue and call me if the solution was complex or costly. Less than a week later, I received a call describing the problem and offering two possible solutions. The fuller solution cost $9 more than the simple but less effective one. I went with the fuller solution, and the picture looks great again. However, the truly remarkable things is the excellent level of customer service. Separately, came in to assess options for a custom framed mirror. We discussed a handful of frames and took three samples home. Later that day, we brought back the samples and ordered the desired size. About one week later, we had our mirror, and it looks great. I look forward to my next opportunity to use the services of Frame Warehouse at the Arboretum.

The salesperson suggested an ornate frame, even though I said it was for the laundry room, and I was looking for something simple. For me, she was not very knowledgeable about color selection and style. The other salesperson seemed to be much better. I was glad I did not frame with them.

I TOOK 2 PHOTOS TO FRAME WAREHOUSE WITH SOME IDEA OF WHAT I WANTED DONE. THE GIRL WHO HELPED ME WAS VERY NICE AND KNEW EXACTLY WHAT I WANTED. THE PHOTOS CAME OUT FANTASTIC. I HAVE HAD PICTURE FRAMING DONE AT MANY DIFFERENT PLACES AND I THINK THEY HAVE EXCELLENT PRICES. THE WORK WAS DONE VERY QUICKLY. I WILL ALWAYS GO BACK.