Approved Pro
ER Services
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
ER Services formally known as E.R Plumbing Services. The company has been in business since 1997, servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.
Business highlights
Emergency services offered
28 years of experience
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8630 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 2% |
Showing 26-50 of 630 reviews
Terry M.
Sep 2022
Everything went smoothly! Darryl explained what was going on at each step in the process. The water leak was fixed…quickly! We are very relieved and very grateful for Darryl’s fine work.
Response from ER Services
"Thank you for the kind words! So happy to hear Darryl was able to assist with your plumbing needs!"
Belinda S.
Aug 2022
Absolutely 100% professionally addressed by this company- 1 - Came out same day I called to give me an estimate 2 - Completed the service request with a new tank and hauled away the old one at the same time the estimate was provided 3 - Courteous and demonstrated outstanding communication from the office staff arranging appointment and informing me when they were on the way to the technician himself 4 - Most reasonably priced of the top 5 customer rated companies googled MOST UNUSAL AND GREATLY APPRECIATED - THIS QUALITY OF SERVICE FROM ANY COMPANY AT THIS PRESENT TIME
Response from ER Services
"Thank you for the kind words! We appreciate the opportunity to provide excellent service and are so happy to hear we were able to help. We are happy to assist with any plumbing needs you may have in the future!"
Kristen H.
Aug 2022
Nick and John were terrific. I will use them again!
Leigh-Ann L.
Jul 2022
Wonderful friendly service
Heidi M.
Mar 2022
ER fixed our Rheem water heater for free even though it was due to a faulty part and we were 6 months past the expiration of their labor warranty!
Response from ER Services
"We are glad we could help, thanks for your continued business!"
Mike K.
Feb 2022
Went as advertised.
Response from ER Services
"Thanks [Member Name Removed]!!"
Janet G.
Jan 2022
Mr. Helms and his associate arrived on time . They were very professional and courteous. They inspected the drain that was clogged and determined what needed to be done. They worked very efficiently and cleaned the area up nicely. Thank you for your service, we appreciate you.
Response from ER Services
"We are so glad that Garrett was able to help! Thank you for the kind words!"
John G.
Nov 2021
Brennan and his team were great. They had to use a back hoe and were very careful not to tear up our yard. Very pleased.
Response from ER Services
"We are so glad that our team was able to help! Thank you for the kind words!"
Martin K.
Sep 2021
Anthony explained everything, took care of it and made sure he waited for no water issues. Caulked and finished. Great job, courteous and knowledgeable. Thank you.
Response from ER Services
"We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!"
MARCIO P.
Aug 2021
They came promptly on same day (a Sunday) and inspected the issue. As we had to shut off the water, they tried to accommodate the job for the next day and were able to. Upon arriving, we discussed again the job details and given that there could be potential for the solution to not work, the technicians listened again and were able to pinpoint the exact location of the leak and cut a small section on the driveway and there was the leak. They replaced the piece of the pipe that was slit and solved the problem quickly.
Response from ER Services
"We are so glad that our team was able to help! Thank you for the kind words!"
Carl P.
Aug 2021
EXCELLENT WORK! ...Anthony F. very thorough in fulfilling our requirements... Beyond Expectations.
Response from ER Services
"We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!"
Terry M.
Jun 2021
Everything went well! The drains work very well and Jeff kept be informed throughout the service call.
Response from ER Services
"Thank you for the kind words. Please let us know if you ever need us in the future!"
MIGUEL B.
Apr 2021
Excellent, honest service
Nathan F.
Apr 2021
Garrett was professional, efficient and effective. I was pleased with the work he did.
Response from ER Services
"Thank you so much for the kind words! We are so glad Garrett was able to help."
Delicia M.
Mar 2021
Hi! Nick was absolutely spectacular! I could not have asked for better service or for someone with better disposition! He was knowledgeable, pleasant and personable! I am grateful that he responded to our service request. We have found our plumber with ER Plumbing! Thanks again!
Response from ER Services
"Thank you for the kind words! We will be happy to help with any future needs!"
D. M.
Mar 2021
The communication with ER Plumbing staff in setting up the appointment and confirmation prior to arrival was easy and helpful. The plumber arrived on time. The job was to replace a 10" rough-in toilet with an adaptor and a Kohler 12" toilet. This toilet replacement was complicated when removal of the old toilet revealed damage that had to be addressed. This was an older toilet with a metal flange that had totally deteriorated. The plumber from E.R. Plumbing explained to me what had to be done and left to obtain the needed supplies to make the unexpected repair. He returned a short time later and made the repairs prior to installing the new toilet. The work was completed without the need for an additional appointment.. The plumber showed consideration for my home and safety by wearing shoe covers and a mask and conducted himself in a professional manner. Upon completion of the work, he removed all the boxes and other packaging . I had confidence in his knowledge of his job, so I was able to feel he would be able to successfully complete the repair and install. Prior to staring the work, I was shown what the expected cost would be and gave approval for him to proceed. There have not been any problems related to the install. This was my first and a very positive experience with E.R. Plumbing.
Response from ER Services
"Thank you so much for your positive feedback, we are so pleased that the tech was able to get everything taken care of for you. Please don't hesitate to call us with any future plumbing needs."
Linda S.
Mar 2021
Garrett did a great job and replace the master bedroom toilet in no time. We're very happy with the new one because it's a water saver, efficient and quiet.
Response from ER Services
"We are so glad that Garrett was able to help! We appreciate your business."
Julie W.
Mar 2021
Excellent service from Taylor who helped us in a bind after we unsuccessfully attempted a DIY repair on a garden tub faucet. Taylor was very knowledgeable and professional.
Terry M.
Feb 2021
The source of the leak was identified and the problem was solved.
Response from ER Services
"Thank you for the kind words! We appreciate your business."
John S.
Feb 2021
ER is the best. Friendly, knowledgeable and consistent. Hands down. The. Best.
Response from ER Services
"We are so happy we were able to help! Please let us know if you need our services in the future!"
Claudia M.
Feb 2021
It went very well.
Response from ER Services
"Thank you for your kind words! We are always happy to help."
Gina R.
Feb 2021
Mike was great! Super efficient and friendly!
Response from ER Services
"So glad Mike was able to get you guys taken care of. Let us know if we can help in the future."
David O.
Jan 2021
Taylor arrived on time, quickly diagnosed the problem and fixed it. No issues.
Bob N.
Jan 2021
My pro for over 10 years. Also checked water pressure.
Dave K.
Jan 2021
Joe was prompt & explained the service to be performed in detail. He was very knowledgeable and experienced in servicing our model of tankless water heaters.
Response from ER Services
"Thank you for your kind words! Please let us know if we can help with anything in the future."
Licensing
State Contractor License Requirements
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FAQ
ER Services is currently rated 4.8 overall out of 5.
ER Services accepts the following forms of payment: CreditCard
No, ER Services does not offer free project estimates.
No, ER Services does not offer eco-friendly accreditations.
No, ER Services does not offer a senior discount.
Yes, ER Services offers emergency services.
Yes, ER Services offers warranties.