DONALDSON CONSTRUCTION & RESTORATION CO

Within 1 month after the repairs were complete, we noted significant wood rot around 3 windows. One of the rotted windows was missed by Donaldon Inspection; the other 2 were supposedly repaired by Donaldson Construction. At first Mr. Donaldson was reluctant to repair anything stating that he did not explicitly provide any warranties on his work and that if he had, it would not transfer to the new owner. I explained that if he truly was a professional, he would honor his work. After many more phone calls, his team "repaired" all three areas including the area that he had missed during his initial inspection. After the work was complete, I found that the caulk was applied sloppily and there was a notable gap at the base of one of the window sills. When I called him, he refused to come back now stating he had done more than he was obligated to do. After many more phone calls, he at first agreed to fix it, but then reneged. The BBB did not help.

Mr. Donaldson was on time. However, he was in a hurry to leave once we started asking questions. He wasn't very friendly or helpful and seemed a bit lazy. There were a lot of disclaimers that came along with his work.

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