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Direct Home Solutions
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
General contractor and handyman services. Licensed, insured & bonded with Mecklenburg County. We accept cash, checks & credit cards.
Business highlights
Emergency services offered
12 years of experience
Services we offer
Bathroom & kitchen remodels. Room additions. Basement & attic conversions. Handyman repairs. Deck & patio construction. Painting. Power washing. Flooring. Tiling. Cabinetry. Fencing.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 10% | ||
| 0% | ||
| 0% |
Showing 1-20 of 20 reviews
Stephanie F.
Jan 2016
We were beyond happy with the shelving that was built in our living room. The materials are excellent quality and it was exactly what I had envisioned. I would definitely recommend Direct Home Solutions to anyone looking to remodel.
Shirley G.
Jan 2016
unknown
Janet B.
Jan 2016
Work was completed on time in a professional manner with no time gapes in work. All phases of the construction was completed and cleanup was very good in all construction phases. The workers were pleasant to talk with and were anxious to get the project done right. They were careful to not damage any parts of the house as they carried building materials upstairs into the attic.
George Z.
Dec 2015
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Direct Home Solutions (DHS) is a highly professional, responsible and more importantly, trustworthy company. We had interviewed few renovation companies but decide to go with DHS and that was right decision. Ana, Dany and Zane were always professional, approachable and courteous. They all showed a high level of professionalism and responsiveness. All our questions and concerns were addressed in short time and all phone calls, emails and SMS were returned promptly considering their busy schedule. We enjoyed working with all of them and our renovation project was pleasant experience. We would definitely use DHS team again and would recommend them without any reservation. Their diligent work and quality of completed renovation totally transformed our house and improved house curb appeal.
Michael D.
Oct 2015
They came out a little after the purchase. We added quite a bit of work to it. There was a checklist of several different things for them to do. The contractor is pretty new to the business and didn't have quite the experience yet so he had to let him go and he had to come out a second time with a different sub contractor for the estimate. Some of his subs were good some where not. I think the main problem not to get enough experience when we had him working for us. Most of it turned out pretty good but there were a couple of things that need to be done. Using them again does not apply because we do not live in the area anymore.
Carol W.
Sep 2015
We had requested a quote over a year ago. Danny was very quick to respond to our request for a quote and followed up. We put off the work until this year and he quickly responded when I reached out to him again. He was very professional in his communication, arrived on time to walk through the project one more time and kept me informed of when the team would arrive.
The team that arrived to do the work was a man and woman. They were on time and moved quickly through the first day's work. The following two days took a little longer than I expected, but the work was interrupted by a big rainstorm on day two. The final days' work took much longer than was communicated to me, but it did not cause any problems. I would suggest estimating longer and finishing ahead of schedule! Always better to under-promise and over-deliver! There was one outstanding item that we noticed after the final walk-thru and Danny immediately responded and fixed the issue the next day.
We were very pleased with the work that was completed. It was as we had requested and done well. I would definitely have Direct Home Solutions quote on other projects.
The team that arrived to do the work was a man and woman. They were on time and moved quickly through the first day's work. The following two days took a little longer than I expected, but the work was interrupted by a big rainstorm on day two. The final days' work took much longer than was communicated to me, but it did not cause any problems. I would suggest estimating longer and finishing ahead of schedule! Always better to under-promise and over-deliver! There was one outstanding item that we noticed after the final walk-thru and Danny immediately responded and fixed the issue the next day.
We were very pleased with the work that was completed. It was as we had requested and done well. I would definitely have Direct Home Solutions quote on other projects.
Monique S.
Mar 2015
Danny was awesome to work with! We initially had him come out in November to review the potential project, and with holidays and travel it took a couple months to get everything on the books. Danny was very patient and responsive, which made things much easier. We had a horrible (pastel 1950's) master bath and I couldn't wait to get rid of it. Danny's team gutted it to the studs and rebuilt the entire bathroom. The project lasted about 2 weeks and everything went amazingly! His team was efficient, polite, and SO clean! I never felt inconvenienced and every day they would vacuum and dust my house before they left - it was a fantastic experience. The project itself had some hiccups only because of the structure of my 1950s house. After tearing everything out they realized I had no subfloor and the support beams in the walls were shot - structural work had to be done to make the area safe before putting the new bathroom in. The work was done in almost no time and it didn't delay the overall project. After two weeks, we had an amazing new bathroom! I never would have thought it could have looked this good - and the price was extremely reasonable, it was right within the budget we were hoping for!
Work done included:
- Gut entire bathroom to studs
- Install new sub floor
- Remove damaged support studs and beams
- New plumbing, install two-sink vanity, new toilet, new tub
- Update electrical, install new lights
- Hand installed subway tile work throughout
- New tile floor
- New bath fan
- Paint
Work done included:
- Gut entire bathroom to studs
- Install new sub floor
- Remove damaged support studs and beams
- New plumbing, install two-sink vanity, new toilet, new tub
- Update electrical, install new lights
- Hand installed subway tile work throughout
- New tile floor
- New bath fan
- Paint
Response from Direct Home Solutions
"[name removed], thank you so much again for the opportunity to work for you. You have such a lovely home and I'm glad our company could turn your previous bathroom into something that you can take joy in using day after day. You were just an absolute pleasure to work with. And the whole team enjoyed working on this project from start to finish. We really, really appreciate the glowing review and hope to work with you again in the future. All the best!"
Bettina R.
Aug 2014
Danny was very professional, responded quickly to all inquiries and was able to start the project very quickly. We were very happy with the services he provided and have recommended him to our friends and will consider him for future projects in and around our house. We had a delay in getting the doors for the office in and Danny kept us up to date throughout the process which was much appreciated. He even was able to accommodate some changes in the project along the way. The best part was that Danny was dealing with our annoying puppy who was constantly in his way without complaints :).
Great job, Danny!
Great job, Danny!
Response from Direct Home Solutions
"Thank you very much for the work and also for the kind review, [removed members name]. It was a pleasure taking care of these projects for you and your family. You have a beautiful home and I'm glad we could make it a little more personalized for you with the renovations. And no worries about the dog. She was great company!"
Robin M.
Jul 2014
Danny was able to work me in the schedule really quickly. He was prompt and worked really quickly and was extremely neat. One wall required repair and he handled that at no extra charge. The room is beautiful! It looks like a completely new room! I would have made a complete mess if left to my own devices. While not directly related to the work, I would just like to add that Danny was extremely personable and trustworthy. I immediately felt comfortable having him in our home and he was especially kind to my child with special needs. We are discussing future projects and I am looking forward to working with Direct Home Solutions!
Response from Direct Home Solutions
"Thank you very much for the paint job. It was a relatively quick and easy project and I enjoyed your son's company while doing the work. Since then, I've heard about the game Minecraft several more times. Look forward to working with you again!"
Nancy C.
Jul 2014
Danny was extremely conscientious and stayed in touch during all of the planning and work periods. He lost one of his painters, slowing down the process. He also needed to switch to another marble installer and cabinet refinisher. The cabinet refinisher was excellent but the marble installer had difficulty with the work. Danny stepped in; however, before he did, the marble work was not excellent. All of the workers were polite, reliable and did a good job. The plumber was a bit careless and there were initial leaks with the sink, garbage disposer, and washer. These were all corrected when I pointed them out. There was a great deal of painting in the project. Danny took on some of it, but two days the crew worked 10-11 hours. The work continued beyond the 5 days predicted, moving to all day on Saturday and Monday morning. I was not surprised, given the scope of the work. In fact, it might have been easier on all of us to have had more breathing room as workers needed to work on top of each other and late-although it was nice to have the work done in 8 days. When they left, they carefully cleaned up. I am very happy with the outcome.
Response from Direct Home Solutions
"Thank you very much, Ms. (member name removed), for the opportunity to work for you! You have a lovely home and I was so impressed by your organizational skills. It was truly a pleasure working with someone who knew so many of the ins and outs of the home remodeling business. I'm very happy to hear that you are satisfied with our work. It was a long work week to say the least but I'm glad we were able to add to the overall beauty of your home. Thank you for the kind review and hope to hear from you again!"
Connie H.
Jul 2014
It went great! Danny and Roy were terrific to work with. Punctual, professional, courteous and actually fun to have around. It was like having company, except they were getting work done. Would most definitely use them again.
Response from Direct Home Solutions
"Hi Ms. (MEMBER NAME REMOVED) Thank you so much for the sweet review! Yes, this project was one of the more fun projects we've done in a while.. especially with the beautiful scenery and animal friends keeping us company. I'm so happy that you're satisfied with your new roof. The deck/porch is now complete and ready for entertaining guests in the sun! Enjoy and hope to hear from you soon!"
Christine M.
Jun 2014
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Response from Direct Home Solutions
"I just would like everyone to know that this homeowner was so kind and patient with us from beginning to end even with all the hiccups during the project... and all projects have hiccups without question. Thank you so much, [member name removed], for the positive review. It was truly a pleasure working for you and I'm very pleased to hear that you are happy with the final product. I hope you continue to enjoy the renovations for years to come, especially that fireplace! God bless!"
David M.
May 2014
Work performed was fine but took longer than it should have
Quality was good. Did not cleanup very well at end of job.
Quality was good. Did not cleanup very well at end of job.
Response from Direct Home Solutions
"I am very surprised by this negative review because I honestly felt that we did a good job on this project. The scope and schedule of the project were both dictated by the owner, which we followed very closely all the way to completion. Clean up of the job site was also done with his direct supervision so his dissatisfaction with this part of the project is also very shocking. Below is the description of the project which he failed to mention in his review. 1) Reroute 4" drain line beneath entrance stairway (2 flights each with approx 10 steps with an intermediate landing) from facing east to facing west, which involved cutting a new hole and installing a new vent cover painted to match existing house color. 2) Coat lower exterior panels of house with waterproof sealant and paint to match existing color for front side of house excluding stairway area. (approx. 100 linear feet) 3) Connect French drain line leading up to AC unit area with underground drainage pipe using adapter. 4) Install custom drip edges on 5 exterior windows, 4 of which required climbing a ladder. One window was over 30 feet from the ground. All drip edges were painted to match house color. 5) A custom wood panel enclosure was built at a corner where driveway wall butted up against a rounded portion of the house creating a crevice that was prone to catching debris. This enclosure was also painted to match house color. 6) Two sections of the home exterior needed patch work due to damage from woodpeckers. Both sections were 30-35 feet above ground level, with one requiring a second ladder from the first floor roof. The labor portion of the project took approximately two and half days with two workers. The price was deeply discounted by the fact that the customer had purchase the Angie's List Big Deal (50% off the first 40 hours of labor). His dissatisfaction with the price is another shocker. And his age discrimination is hardly discreet, which ultimately has no bearing on my ability to perform the work. My youth is easily balanced by my analytical skills. I was very polite, respectful, and accommodating to him from beginning to end so I feel that his negative review of my company is unfair. You, the reader of this response, can decide for yourself who was maligned here."
Francisco V.
Apr 2014
This was my second time using Danny and his company Direct Home Solutions. Similar to the previous project, he was able to gather information and pull permits for the job very quickly and wasted no time in getting started. Once the project was up and running, the production was smooth and efficient. From framing to electrical to HVAC, every aspect of this project was taken care of very professionally. One thing that was noteworthy was the fact that the work place was always kept neat and organized. In the end, the entire building was restored beautifully and up to current codes. The owner, the bank, and the insurance company were all very pleased.
Response from Direct Home Solutions
"Thank you very much, [MEMBER NAME REMOVED]. As always, it was a great pleasure working with you and we appreciate the business you've given us. Cheers to our continued partnership."
Christin M.
Apr 2014
This project was a complete renovation and remodel of our main bathroom in a 1935 home. There were many challenges to the project including the space limitations, mistakes and problems created by a prior owner and quirks of an older home.
Danny Chung proved himself to be an excellent communicator and a true professional from day 1. He was prompt and dependable at all times--from email communication to phone calls to the estimate appointment, he was always on time and always had a pleasant and professional demeanor.
Danny and his team worked tirelessly and with great attitudes to ensure that our project was done correctly. They overcame each obstacle (layers of old flooring, damage, things that were crooked, an awkwardly placed window in the shower area) with professionalism, and wonderful solutions. No detail was too small. No concern of mine too insignificant. Danny and his team (Don and Jared) resolved each concern to my complete satisfaction.
I felt confident and comfortable having them work in my home and around my family, friends and pets. They did their absolute best to keep my home clean and safe, and to work around our daily lives despite the confined space and high traffic area they were forced to work in.
I am beyond thrilled with the end result! I cannot speak more highly of Danny, Don and Jared. I hope to be able to hire them again for other projects in my home.
Danny and Direct Home Solutions provides a level of service and quality not commonly seen. I strongly recommend considering Direct Home Solutions for your next home project!
Danny Chung proved himself to be an excellent communicator and a true professional from day 1. He was prompt and dependable at all times--from email communication to phone calls to the estimate appointment, he was always on time and always had a pleasant and professional demeanor.
Danny and his team worked tirelessly and with great attitudes to ensure that our project was done correctly. They overcame each obstacle (layers of old flooring, damage, things that were crooked, an awkwardly placed window in the shower area) with professionalism, and wonderful solutions. No detail was too small. No concern of mine too insignificant. Danny and his team (Don and Jared) resolved each concern to my complete satisfaction.
I felt confident and comfortable having them work in my home and around my family, friends and pets. They did their absolute best to keep my home clean and safe, and to work around our daily lives despite the confined space and high traffic area they were forced to work in.
I am beyond thrilled with the end result! I cannot speak more highly of Danny, Don and Jared. I hope to be able to hire them again for other projects in my home.
Danny and Direct Home Solutions provides a level of service and quality not commonly seen. I strongly recommend considering Direct Home Solutions for your next home project!
Response from Direct Home Solutions
"Thank you so much, [member name removed]! It was a huge pleasure on our part as well working with you and [member name removed] on your bath remodel. You guys were so patient throughout the whole process despite all the obstacles. I couldn't have asked for better clients! I hope you enjoy the new bathroom for years to come."
Francisco V.
Jan 2014
From the very first meeting, Danny from Direct Home Solutions was very professional and courteous. He was diligent with his research and showed a tremendous amount of determination to get the job done right. Him and his team were able to pull the building permits and get the job done in a very timely fashion. And the price was very fair. All in all, the laundry room was restored quickly and the tenants were pleased to see the laundry room back in order. I will definitely use Direct Home Solutions again for future jobs.
Clifford L.
Jan 2014
The did the job within time frame and budget.
Inocencia D.
Oct 2013
The contractor, Direct Home Solutions did an excellent job in my house that is ready now for sell. They performed all the repairs such, roof cleaning and repair, exterior wood repairs, shower remodeling (tile replacement. light fixtures installation. Painting interior house, cleaning deck with press washer, Interior door adjustments. I recommend Home Direct Solutions to do any type of job at your house. So glad I found them, because they made possible to put my house in the market as was planned.
Derrick B.
Oct 2013
They painted the whole house (upstairs and downstairs), replaced baseboards in the entire downstairs, painted outside shutters, doors, and replaced bathroom fixtures. They pressure washed the driveway and vinyl siding. They moved all the furniture and cleaned up after themselves.The contractors were courteous and professional. My wife and kids felt comfortable around them. I have recommended Direct Home Solutions to several of my friends and they have similar experiences. I plan to use them again very soon to do some more drywall and carpentry work.
Danny C.
Oct 2013
They were very friendly and punctual right from the start. When we met the first time for the estimation, they were able to quickly assess all the major issues of the house that needed attention. Each task was explained in detail to me which was important because it helped me see where my money was going. During the project, they were very respectful of my belongings and left my home cleaner than it was when they first arrived. The project was done on time and within budget. These guys are professionals and I am happy to refer them to others needing house work done.
Licensing
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FAQ
Direct Home Solutions is currently rated 4.8 overall out of 5.
Yes, Direct Home Solutions offers free project estimates.
No, Direct Home Solutions does not offer eco-friendly accreditations.
No, Direct Home Solutions does not offer a senior discount.
Yes, Direct Home Solutions offers emergency services.
No, Direct Home Solutions does not offer warranties.