Dilworth Mattress Factory

Mattresses

About us

At Dilworth Mattress Factory, you won't find a warehouse full of pre made mattresses. Instead, you'll meet our expert craftspeople who are dedicated to building a mattress custom fit to your comfort. We make mattresses right out of our factory and sell them directly to you, avoiding the "cookie-cutter" mattresses of our competition.

Business highlights

94 years of trusted experience

Services we offer

Mattresses sales.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 1-9 of 9 reviews

Laurie H.
10/2016
5.0
mattresses
  + -1 more
The mattresses were excellent and the owner was very informative and helpful. We would definitely purchase from them again.
Description of Work: WE bought mattresses from them for our girls' bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald M.
04/2016
5.0
mattresses
  + -1 more
It was expensive. They provide all mattresses for the famous house downtown; The Duke House. This is the same mattress they put in the house. They have been in business for like 75 years. It is a very small company and I was able to deal directly with the owner.
Description of Work: I used Dilworth Mattress Company Inc for a custom mattress.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,649

Thomas G.
06/2015
5.0
mattresses
  + -1 more
.
Description of Work: bought new mattress. small company with great customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

David G.
01/2015
5.0
mattresses
  + -1 more
They provided me with excellent service. Their professionalism and quality of work was excellent.
Description of Work: We used Dilworth Mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Dilworth Mattress Factory
Thank you for taking the time to place a review. I hope the queen Ultra set and the wedge I made for you are providing a good night's sleep! AlanHirsch

Thomas G.
01/2015
5.0
mattresses
  + -1 more
Alan, the owner, handled our transaction from start to finish. I met with him at the showroom/warehouse to see/try the beds and then again with my husband to discuss some of the more technical aspects. After we placed the order the bed was actually finished before promised. Delivery was smooth. We have had the bed now for about 2 months and all is great so far. Thank you, Alan for a great experience.
Description of Work: We purchased a split king latex mattress with an adjustable head/feet frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Scott J.
10/2014
5.0
mattresses
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

PETER & DIANE S.
06/2014
5.0
mattresses
  + -1 more
They fit our requirements to a T! We sent them the dimensions for a mattress and they met everything perfectly. They exceeded every expectation. I would deal with Alan ANY time.
Description of Work: They made a matress for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

TERESA P.
05/2012
5.0
mattresses
  + -1 more
Alan Hirsch worked with me to design a custom mattress for a built-in daybed/window seat. Until I met him, I assumed only the rich and famous could afford custom mattresses. But Alan helped me select a combination of materials that ensured my mattress would be comfortable and affordable. He said it usually takes up to a week to construct such a custom mattress, but he hurried to process to accommodate our guests who would be needing to use the mattress in just a few days. He got it done in time, no problem. Great guy, great mattress. My little daybed/window seat is now the best seat in the house, thanks to Alan. :) And, as expected, the cats like it too.
Description of Work: Alan Hirsch helped to design and built a custom mattress for our daybed. He then provided what I thought was a very fair price, and I gave him a deposit and he got started. The mattress was ready in just a few days!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Meredith E.
10/2006
2.0
mattresses
  + -1 more
They are the most expensive mattress place in town and supposed to be of the highest quality. The mattress I received was completely different than the one I chose off the showroom floor. I went around and around with the company and they swapped it out for me, but it started sagging within six months time. They are very rude.
Description of Work: I purchased a mattress from them.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$2,000

Response from Dilworth Mattress Factory
I am sorry that you were unhappy with your purchase. I checked our records and it shows that you purchased our Worthington set ( $1,414.00) on 1/08/2003. Apparently you were not happy with the mattress that was delivered and you wanted us to switch it out with our floor model. The construction of our mattresses do not vary from what is in the showroom. Since all of mattresses are handmade, there can be some slight variance in the firmness. Again, I apologize for your inconvenience and if we can ever be of service again, I will personally make sure your product meets our high standards. Alan Hirsch President

    Contact information

    211 West Worthinton Ave, Charlotte, NC 28203

    http://dilworthmattressfactory.com/

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mattresses

    FAQ

    Dilworth Mattress Factory is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 4:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 4:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Dilworth Mattress Factory accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Dilworth Mattress Factory offers free project estimates.
    No, Dilworth Mattress Factory does not offer eco-friendly accreditations.
    No, Dilworth Mattress Factory does not offer a senior discount.
    No, Dilworth Mattress Factory does not offer emergency services.
    No, Dilworth Mattress Factory does not offer warranties.
    Dilworth Mattress Factory offers the following services: Mattresses sales.

    Contact information

    211 West Worthinton Ave, Charlotte, NC 28203

    http://dilworthmattressfactory.com/

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM