Crown Builders

We found Crown Builders at a home show and had Brandon out for an estimate of having our house sided. He was thorough and friendly and we had our quote within a few days. It took a bit longer than we originally were told, due to weather hold ups, but once started, it moved very quickly. We had new gutters as well and the whole job took about seven days. We are very pleased with the results and have already recommended them to a neighbor.

We interviewed several contractors prior to making our decision. We selected Crown as Kevin Woods provided us with several sample colors of siding, a lengthy list of homes in the area with the colors so we could see real life examples and outlined a vision for how the work would be done that made sense to us. Every worker that came onto our property was respectful, treated our home like they would their own, and did a highly professional job. From start to finish, we received expert guidance and an excellent work product so that our home is very attractive and living up to its full potential.

I went great.

It was excellent. It was 5 stars. They were professional.

We replaced windows in our home which were 30year old. We had several window companies come in and give us lengthy presentations but none were convincing. We were referred to Crown builders from a coworker who had used them to replace his windows and was highly satisfied. Mike from Crown Builders worked with us patiently and advised us on the windows that would work for us and in our budget. Crown builders unlike other window companies was not pushing for a sale and their cost was very reasonable. Bobby and his team who installed the window were excellent and professional our house looks great. I would highly recommend crown builders after meeting so many window companies we knew crown builders were the real deal !

Horrible experience.

Mike was extremely professional and collaborative on the exterior design changes.. Crown provided examples, and electronic CAD links, to experiment with different materials from mock drawings, to assist with transformation of older home (40 + years) to a modern design. Addresses were provided of previous Crown work sites with color and material themes similar to our interest, to help with visualization during design phase. Once selection made, Mike and Justin led a team of highly skilled workers to deliver an amazing product. Team was very collaborative along the way, and we highly recommend Crown Builders.

Let me preface this by saying Crown put a roof on my mother’s house and windows in my sister’s house and did great jobs. Now on to my experience. I had these guys put on a new roof and install gutters. I signed their proposal and paid the deposit and let them know I’d be out of town for two weeks but as soon as I was back I’d be ready to go. I got back a week early and texted Mike the sales guy and never heard a word back from him so I had to call the office to let Tara know I was back early and ready when they were if they could squeeze me in that week (they couldn’t because it was raining, completely understandable). The following Monday the roofing supplies were dropped off (directly in front of my garage) early the day they crew was supposed to show up and then I got a call from Crown’s office telling me that the crew wasn’t going to show up that day. I mentioned that the pallet in front of my garage was going to be a problem and then suddenly they had a crew that would be able to make it after all. The roof was done that day and looks great! The gutter part of the job has been an exercise in frustration for me. A day after the roofing job was finished they sent out a guy, Andrew, to measure for the gutter job. He said, as it thundered in the background, they would try to do the job that day if the weather held. I just pointed to the dark clouds and said that probably wasn’t going to happen. He left without letting me know even a timeframe for when I could expect the work to be done. So then I called the main office to ask when I could expect the guys to come do the work so I could plan accordingly, they didn’t have an answer but said they’d have someone call me back. The next day, a Thursday, after not hearing back I emailed Tara and asked what the deal was she forwarded my email to Andrew and Kevin. Andrew called and said they were having issues with their supplier and couldn’t get the materials (by then it had been a month since I paid the deposit). Then Kevin called and told me something different than Andrew had and neither could give me a date that they would actually show up. The following Monday I spoke to Tara who said they had received the materials they were waiting on the previous Friday and they’d be out that week. The next day Andrew called back and said that the materials had just arrived the day before (Monday, not Friday as I had already been told) and the crew would definitely be at my house the next day (Wednesday). At this point I’m getting a different story from each person I talk to about why they just can’t be there that day. I can only guess that either no one communicates with anyone else at the company or they were unaware that I had talked to other people with the company so they just made up their own excuses. The next day the crew doesn’t show up and I get a call form Andrew around 2:30 in the afternoon saying they weren’t going to show up and explaining how the gutter crews don’t even work for Crown but are subbed out, something I was hearing for the first time, and he had no control over them showing up or not. The crew finally arrived at noon the next day, but with no foreman from Crown to supervise their work or ease the language barrier. Communication has been a real issue. The main office doesn’t know what the field crews are doing and vice versa and I have basically been left suck at home waiting and playing a guessing game as to when they might show up if they show up at all. It’s been frustrating to say the least. If you can’t make it that’s understandable - to a point - but don’t make up excuses like a toddler, just tell me you can’t do it. I would like to point out that everyone I’ve spoken to from Crown has been very polite but when I literally get a different story from 3 different people back to back like that, I can’t be sure what to believe other than they definitely weren’t showing up…again.

I couldn't be more happy with the quality and value of the work. I would without hesitation recommend them to anyone I know.

Great experience. Very happy with the quality of work. Can’t say enough!!!

I truly can’t say enough about Crown Builders! We had our siding replaced, new shutters, gutters, windows and door! Basically our house got a face lift and it looks amazing! Kevin Woods was the Representative that came to our house. Not only was he very professional and friendly, he wasn’t pushy at all! The best part was Kevin could envision things that would improve the looks of our house that I could not see. His expertise in their products and color schemes made it easy to decide what would look great. The quote that he gave us was very reasonable and fair. Justin and the crew that came out to do the work were incredible!!! They started early in the morning and didn’t leave until the sun was going down. They worked so hard and their quality of work was top notch. Justin and Kevin both were easily reachable and kept me up to date through the entire project. There were no surprises through the whole process! In fact, a few Unexpected issues came up with our older home and they made adjustments to fix them without charging extra. They were all extremely professional and even better than that, they were so incredibly friendly. It truly was a smooth and easy process. We couldn’t be happier with our house and we’re so thankful we decided to use Crown Builders!

If you are looking for a great company to have this type of work done, call Crown Builders. My experience was amazing. I'm giving a HUGE shout out to Mike Smith my sales guy, Tara, Justin, Bobby, Frank, and to all the crew members. I'm beyond blessed to have met these people. They made all my dreams come true. So, if you are looking for a company for this type of work to be done to your Home, call Crown Builders. Trust me you will not regret it, I sure didn't.

Crown Builders did an excellent job on the exterior of my house. Now, the exterior is maintenance free and I love it. They replaced my roof in 2007. They did a good job then and that is why I reached out to them for an estimate for the exterior work. They had a top notch team that was professional, had great attention to detail, and most importantly did the job right! I will use Crown Builders again and I would recommend then to anyone.

Great. We had gotten other quotes but Kevin at Crown was the only person I met with who seemed to understand what placement and design for 2 new window would work for the room. We were replacing 2 old triangular shaped panes of glass. The new windows look absolutely beautiful and are now the focal point of the master bathroom. They also did siding replacement on the back of the house. They used the best quality product and matched it to the rest of the existing house. (Another company we had used previously for siding replacement had not used good quality material or matched the color very well.). The windows took longer to come in than we thought. And communication could be a little slow but overall we are super happy with the work, the design, Kevin’s knowledge and expertise, the material used and the outcome.

This is the second time we used Crown Builders. We found them to be professional, punctual, and they performed quality work. Daryl also has a keen eye and had many great suggestions that improved the curb appeal of our home.

Good. They did a great job. They were timely and answered my questions.

They were very good. They were efficient, on time and pleasant.

Everything went well and on time.

It was not an easy project but it was on my satisfaction.

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My experience was both good and bad with this company. We were very impressed with their quote/ assessment and chose them because they seemed properly trained and also authorized to install this type of material on my home. They ripped off all of the old board, which is procedural, and we arrived at the site mid day, expecting to see the underpinning of the house. We ended up seeing many holes in the fiber board/ black board. They advised that we replace the black board and agreed to replace certain sections of it that was in very bad shape and continue on with the replacement of the Hardie Plank. They were very efficient in replacing the Hardie Plank and did a good job. The owner of the company who handled the sales end of the job, used work crews, and this was a surprise to us. They were a little difficult to deal with, perhaps because they had a certain budget to work with, I'm not sure. The owner of the company stated they were authorized to install the Hardie Plank and follow the manufacturer guidelines in installing this properly and correctly. Overall they did a good job, and the house looks like I expected it to, however, when they took a gutter off, they bent it, but they did end it up replacing it as they said they would. They did not follow through with some of my requests but the end results were acceptable. There were several smaller issues that were expected to be resolved, but ultimately was not attended to. The Hardie Plank siding is supposed to be an interlocking system, however, we did have a nail pop issue that is concerning. They have never reached out to us to follow up or do any follow up inspections. Update: After my previous review and some difficulties, they did come back out to finish the work. They attended to several details which they had originally failed to complete at the end of the project the first time. They fulfilled my wishes in terms of delivering the work in the way that I had hoped I would. I am pleased that they responded to me, and came out and did the right thing in completing the work.

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Crown came to renovate the exterior of our home, removing 1970's plywood siding, replacing three windows and adding two new ones, wrapped the entire house with Tyvek, installed new gable vents, and resided the entire house with Hardie siding and trimmed all windows and doors with Hardie trim.  All exterior accessory items (hose bibs, light fixtures, outlets, fan vents, etc.) were professionally trimmed with composite materials; and everything was painted to match. The crew (Frank and his team) were really great - they came each morning by 8am and jumped right in; and worked most evenings until they had to turn on their headlights to leave.  They were friendly and polite, and took care to avoid damaging shrubs, etc .  During tear-off, we discovered we had bats in the attic. The team worked on another part of the house while we had a pest company come out to take care of the bats, and we never experienced a disruption in the schedule.  The reason for the B rating on responsiveness is that we had some punch list issues after the job was finished, and it took a few calls to get those items taken care of, but overall the job was completed very much to our satisfaction.  Although this work was done in late 2014, we intended to submit this review shortly after, and I didn't realize we never finished it.  So after a year of living with this renovation, we are immensely pleased and have recommended Crown to other friends. We have strangers from the neighborhood stop in the driveway to tell us how great the house looks, and we agree.

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