Contents Restoration Services LLC

5.0

(12) Verified Reviews

Founded 2015 •

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Awards & Badges

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Super Service
Award 2020

Licensing

Licensed
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

1022 Pressley Rd

Charlotte, NC 28217

Description

Contents Restoration Services is an unrivaled water damage restoration company serving Charlotte, NC and the surrounding area for water damage, fire damage, and content cleaning. BBB A+ rated. 24/7 live calls, on our way in 1 hour or less. Direct insurance billing. We are currently offering Covid-19 Cleaning. ...

Verified Reviews

5.0

(12) Verified Reviews

Ratings Distribution

5

12

4

0

3

0

2

0

1

0

Rating Details

Price

5.0

Professionalism

5.0

Punctuality

5.0

Quality

4.9

Resposiveness

5.0
Read reviews by category
water damage restoration (9)biohazard cleanup (6)movers (3)
Showing 1-10 of 12 reviews
5.0

02/02/2021

CRS was awesome to work with. They were contracted by our insurance company, but they were on time and took everything overnight! It was a smooth process (especially during the time where everything was crazy with the fire). Dawn (the owner) is professional and clear. Don't let her voicemail box (it says it's full) deter you from contacting her. Normally she calls back right away or utilizes text ...

DESCRIPTION OF WORK
Fire Damage Content Restoration

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2020

5.0

01/31/2021

When my first floor flooded, I felt like I woke up to a nightmare. We had just moved to the house a few weeks before and there was still stuff in boxes on the floor. Everything was soaked and all the floors needed to be replaced. In order to replace the floors, everything on the first floor needed to leave the house. This is where CRS made my life SO easy. Dawn came over to look at the job and ins...

DESCRIPTION OF WORK
Contents to be itemized, cleaned, put In storage and unpacked after water damage to home/

CATEGORY moving companies,water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2021

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words!! Hope you and the family have settled back in and are loving Charlotte:) Thank you, Dawn Renne Contents Restoration Services 704-726-6246
5.0

01/14/2021

It went well. The staff came in and boxed up items. It did take a bit to get everything cleaned. However, the staff was very flexible and easy to work with to schedule pick up and drop off times. The entire staff was professional and kind. If I had questions they were quick to respond.

DESCRIPTION OF WORK
household items and clothing cleaned

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/29/2020

SERVICE PROVIDER RESPONSE

Thank you for your review! It was a pleasure to work with you and [Member Name Removed])) Thank you, Dawn Renne Contents Restoration Services 704-726-6246
5.0

08/19/2020

They were prompt, responsive and friendly in every way. They were very organized in removing and replacing all our belongings for our renovation. They stayed in touch and returned every thing at earliest possible event. They took care of out property like it was their own and were friendly and a delight to have in the home. Every item was numbered and put back precisely. They even helped by filing...

DESCRIPTION OF WORK
Basement furniture, pianos, and books removed for renovation of basement.

CATEGORY water damage restoration,biohazard cleanup

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/19/2020

5.0

08/10/2020

Dawn came out to begin the process and was knowledgeable and helpful in explaining CRS’s overall process. Ryan and his crew was great and pleasant. I would highly recommend CRS in the future when planning to move. The staff and crew were great

DESCRIPTION OF WORK
They packed up our entire second floor of home after water damage.

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/08/2020

SERVICE PROVIDER RESPONSE

Thank you so much!! Thank you, Dawn Renne Contents Restoration Services 704-726-6246
5.0

06/29/2020

Long story short had a pipe burst in my home. Was referred this company... and let me tell you best company I have ever worked with. First spoke with the owner Dawn and she was pleasant and laid everything out. Then I was introduced to Ryan who was the project manager for the pack out and packing of my belongings. For the 70+ days in which my items were held Ryan would check on us and see if we we...

DESCRIPTION OF WORK
Best in Town

CATEGORY moving companies,water damage restoration,biohazard cleanup

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/18/2020

5.0

06/29/2020

Went great. Very nice workers and supervised the whole time. Nothing broken, damaged, or mistreated. Also was given various moving ideas such as scheduling bulk pickup with city and donating certain items....

DESCRIPTION OF WORK
Packed entire household boxes.

CATEGORY biohazard cleanup

COST $900

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2020

5.0

06/29/2020

WONDERFUL!!! I cannot thank CRS enough, or say adequate nice things about them!!! Not only did we have a water heater flood with months of restoration, but then we moved, and on top of that a death of a parent in another state. CRS graciously worked with us through one of the most stressful times in my life! Ryan kept in touch, and worked with me. His professionalism help give me peace in the stor...

DESCRIPTION OF WORK
After Water heater flood, home contents removal, cleaning, storage.

CATEGORY water damage restoration,biohazard cleanup

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2020

5.0

05/19/2020

Very well done and thorough. Dawn and Ryan were always helpful and quick to respond to any questions or concerns and handled all interactions with my insurance agent to clarify what was needed to restore my home.

DESCRIPTION OF WORK
Contents Cleaning, structure cleaning, packout/moveback

CATEGORY water damage restoration

COST $65,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/01/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed]!!
5.0

05/04/2020

Fantastic. Their workers were the workers were very in tune with following quarantine rules. They y would be in touch to ask us questions. The owners were at the job site to help. Professional, very concertos and kind. Nothing was broken. Quality service, people and work. They had attention to detail.

DESCRIPTION OF WORK
Packing and moving

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/14/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your experience of working with our team!!

Services Offered

We are currently offering Covid-19 Cleaning Services. CRS Provides Emergency Fire, Flood and water Damage Mitigation Services; Mold Remediation, Structural Cleaning Related to Fire, Water, Mold, Silica and Other Harmful Particulates; Crawl Space Services, Pack Outs, Storage, Contents Cleaning and Textile Cleaning Related To Fire, Water and Mold.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express
Senior Discount
0%
Emergency Service
Yes
Warranties
No