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About us
Business highlights
Emergency services offered
39 years of experience
Services we offer
Heating and cooling.
Amenities
Emergency Services
Yes
Warranties
Yes
Reviews
3.02 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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50% | ||
0% | ||
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50% |
Filter reviews by service
Showing 1-2 of 2 reviews
Sean C.
Jul 2011
Heating and Air Conditioning Service
Mercifully, we still had our place in Myrtle Beach, and were able to stay a few extra weeks at our old house before our big move, while the Charlotte house that the Comfort Doctor had long forgotten roasted in the July heat. Every phone call I made went unanswered, every plea ignored. It was finally after the third week that the receptionist finally made an appointment for us to be seen by the Comfort Doctor technicians. My wife and I drove the 4 hours from Myrtle Beach to Charlotte to ensure we would be there for the appointment. And, wouldn't you believe it, no one showed up.
The receptionist apologized time and time again for the "inconvenience", but offered no real action. In my frustration I asked to speak to the manager, but no one from the Comfort Doctor ever bothered to remedy our home issue. While the technician that had come initially seemed very capable and nice, the Comfort Doctor as a whole proved to be entirely unsympathetic to my family's broken air conditioning.
The receptionist apologized time and time again for the "inconvenience", but offered no real action. In my frustration I asked to speak to the manager, but no one from the Comfort Doctor ever bothered to remedy our home issue. While the technician that had come initially seemed very capable and nice, the Comfort Doctor as a whole proved to be entirely unsympathetic to my family's broken air conditioning.
Denise H.
May 2011
Heating and Air Conditioning Service
They were punctual and professional. We didn't have to pay them directly as it was through our warranty company. We just had to pay the tray fee. They did extremely well. I have nothing to complain about.
Licensing
Bonded
Insured
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FAQ
Comfort Doctors Heating & Cooling Inc is currently rated 3.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
No, Comfort Doctors Heating & Cooling Inc does not offer free project estimates.
No, Comfort Doctors Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Comfort Doctors Heating & Cooling Inc does not offer a senior discount.
Yes, Comfort Doctors Heating & Cooling Inc offers emergency services.
Yes, Comfort Doctors Heating & Cooling Inc offers warranties.
Comfort Doctors Heating & Cooling Inc offers the following services: Heating and cooling.