Approved Pro
Charlotte Roofing Specialists
Asphalt Shingle Roofing - Install or Replace, Asphalt Shingle Roofing Repair, Sealant for Roof - Apply,
About us
2017 Super Service Award Winner in Roofing! We are a residential roofing company specializing in roof replacements and repairs. Please visit our website at www.charlotteroofing.com for more information. We are happy to come to your home to provide a free inspection and estimate. Additional DBA - Charlotte Roofing Specialists LLC. Award winning.
Business highlights
15 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.067 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 99% | ||
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Showing 1-25 of 67 reviews
BENJAMIN J.
Aug 2024
Went well ended up repairing flashing and installing attic vents. Work done as agreed.
Dorene W.
Jun 2021
Charlotte Roofing Specialists replaced our roof this week. They were excellent from the day of the estimate to the day they completed the work. TJ came to look over our roof. He went into the attic to look over potential problems, and sent us the pictures he took on the roof itself so we could see and discuss what needed to be done. He took his time and patiently answered all our questions. The quote was thorough and detailed, plus it included a cash only discount. We also want to mention Holly, the employee who was always kind when answering our financial questions. The day of the project, everyone was on time, worked hard, and respectful of our property. We’re very happy with the service and professionalism of Charlotte Roofing Company and greatly recommend them.
Mark S.
Nov 2020
The whole process was seamless and excellent. After calling, the owner came out, inspected our roof, made recommendations for replacement, and supplied us with sample shingles. Once we made our decision, he sent us a detailed estimate. When we accepted the proposal and arranged a date, he came back and covered all the attic contents with tarps, protecting them from debris. The work was completed in two days and cleanup was very thorough. He returned to remove the tarps and canvassed the perimeter for debris, especially nails and tacks. Invoice sent promptly, without any alterations. Highly recommend
Edgar N.
Nov 2020
The experience was great from beginning to end. Everyone involved was very professional. The repairs were done in a timely manner at a reasonable price. I would highly recommend them.
Patrick C.
Aug 2020
I hired Charlotte Roofing Specialist to do a roof replacement at my house. The experience was excellent. Both Mike and Holly had great communication skills throughout the install. The crew that performed the roof replacement was very thorough and did a great job cleaning up each day. Overall, it was a 2 day process to complete the roof replacement. I would definitely hire this company again for roof work.
Lionel D.
Jul 2020
Unfortunately in my experience, I haven't had the luck to be able to write a great review for a company I used. #Charlotte Roofing Specialists was the best! I am extremely happy with the work they did. The crew was great and Jim was a pleasure to work with. They cleaned up everyday and didn't let junk fly all over the place. NO nails left on my property after the work was done. A six person team instead of having 15 people up on the roof at one time like other companies. There was no way that I could have had a better outcome using another company. I recommend this company 100% Thank you!
Raeann P.
Apr 2020
They were very prompt in both the estimate and performing the work. Fair price and pleasant dealing with the company.
Ken B.
Nov 2019
Could not have asked for a better experience. I received 3 quotes and they were the only one that WENT UP ON THE ROOF! They took pictures, explained what was causing the issues and what was needed to fix it. Work was scheduled for that same week. They arrived on time, went straight to work and completed on time. The quote was accurate, no up-selling or 'surprises'. They were not the cheapest, they were absolutely the best choice.
Response from Charlotte Roofing Specialists
"Thank you so much for the kind review! Jim and Holly thoroughly enjoyed working with you too!"
Mike H.
Sep 2018
good , so far so good !
Susan R.
Sep 2018
Great job and very professional
Eric S.
Jan 2018
We had an exceptional experience with Charlotte Roofing Specialists from start to finish. The customer service was excellent and the workmanship was high quality. We are truly grateful for the great experience and I would highly recommend CRS!
Dave L.
Dec 2017
David Sammons, the owner of this small business, called to confirm that he was on his way & showed up right on time. He quickly & honestly informed me that the dry wall tape separation on the bathroom ceiling was likely due to shower steam rather than a leak in the roof. I then asked David to inspect the roof since the shingles were already 4 or 5 years old when we bought the house 11 years ago. Also, we had heard a squirrel chewing or scratching on the skylight frame. He promptly put on his "roof walking shoes" to examine the roof & the skylight. He reported that the shingles looked good & probably had another 5 to 8 years of life before needing to be replaced, barring any unusual storm damage. He also reported squirrel teeth marks in the aluminum skylight frame. He got a caulk gun out of his truck & caulked the damaged area & down both sides of the skylight. He refused to take any money & we talked about his business as he was putting the ladder back on his truck. He looked & sounded very professional & I would definitely recommend his company to friends & neighbors.
Keith S.
Dec 2017
Nice people to work with, especially the office person. Not much sense of urgency for a leak repair. Took 5 weeks to get someone out to do the repair. Inspector and repair person both missed an additional issue(wood rot) so I still have a leak. They don’t do wood rot repair if you need that. The handyman they recommended for the wood repair unreliable was a dead end. Not sure exactly what I paid $600 for in the end.
Response from Charlotte Roofing Specialists
"[Member Name Removed], I'm terribly sorry to hear that you were not fully satisfied with our services. We are not perfect by any means, but try to get better everyday. I will say that we lost two of our repair mechanics during that timeframe which pushed our repairs out farther than usual. That is no excuse, but just felt it appropriate to provide a little background. At the very least, we should have communicated exactly what was going on with our repair team and the potential impact it could have on timing. This would at least allow you to reach out to another provider if resulting timing was an issue. As for the carpentry reference, we will discuss with him how his poor response can be a reflection of our company. I will send something along in the mail as a token of apology for not communicating our circumstances. Thanks for your understanding, David Sammons."
Alvin R.
Oct 2017
Good. The estimator provided good advice that saved on unnecessary roof replacement. Covers were installed as scheduled, but they had to make second trip to complete the repairs.
Response from Charlotte Roofing Specialists
"Thanks you for your business Sir!"
Teofil V.
Aug 2017
Very well.
Response from Charlotte Roofing Specialists
"Dear AL member, you know we love to hear good reviews! So thank you for trusting and reviewing us!"
Javier G.
Jul 2017
Excellent company. David came in to assess the problem, I initially thought it was attributed to a roofing issue (which is why I called them) but he investigated in detail and discovered it was attributed to a window frame (and showed me the evidence). He had the honesty to tell me this is not a job he can do (as its the source of the problem was not roofing related), and pointed me on the right direction towards a solution. I appreciated his honesty and professionalism.
MElissa F.
Jul 2017
Quick, great looking, friendly, GREAT PRICE for the GREAT work
Response from Charlotte Roofing Specialists
"Awesome! This is definitely the first time anyone has complimented our looks...we'll take it! Jokes aside, we want our clients to feel comfortable with us and physical appearance can be one element of that. Thank you for taking time to review!"
Roberta S.
Jun 2017
Three tiles were replaced and all of the vents on the roof were caulked again. The estimate was much better than a local roofing service. We were happy with the timely response and the politeness of the employees. We have recommended this company to neighbors.
Melissa F.
Jun 2017
Quick, neat and friendly
Helen T.
Apr 2017
It was great. They were spectacular, wonderful as a matter of fact. A very very easy transaction. He actually came to my office and brought me the samples of the tiling and colors. When they were working, I guess we had issues with the electrical. When they were using the nail gun, it knocked the electricity out to the house. I could not get over there due to my job, so they actually went, I guess they had a generator and brought the generator there. They went out of their way. The electrical was the housing. That was within our house. That wasn't their fault.
I did the architectural tile and the total, which included the Angie's discount, was $7800. I thought the price, especially for the architectural, was good. They were very good.
I did the architectural tile and the total, which included the Angie's discount, was $7800. I thought the price, especially for the architectural, was good. They were very good.
Response from Charlotte Roofing Specialists
"Thank you so much for your kind review! Good reviews never get old!"
Christine R.
Mar 2017
Wonderful job! Excellent communication, prompt responses, and terrific service. David explained the process from beginning to end, and provided clear explanations and reasonable expectations. Lauren was incredibly helpful in explaining paperwork. Respectful and pleasant workers. Clean-up was fantastic. Top-notch job! I would definitely recommend to a friend.
John B.
Mar 2017
...
Kerry M.
Dec 2016
We had such a wonderful experience with Charlotte Roofing Specialists. From the first call I made all the way through the end of the process, Charlotte Roofing Specialists showed that they are very organized and very professional. Jim knows exactly what needs to be done when there is an insurance claim involved (which mine was - thanks to his feedback!). I felt like he was very honest with me and never tried to oversell me. The work took two and a half days, as expected. The crew cleaned up every day and was very careful to work around our landscaping. The owner even stopped by one morning to check on things. The next time I need roof work done, I will definitely be calling Charlotte Roofing Specialists.
Eddie E.
May 2016
It was a great experience. This was the 2nd time I have replaced a roof in my lifetime. Jim came out and evaluated my roof. He took his time and pointed things out about my roof to make me a better consumer. The other company that bid the job never even look in my attic and only spent 5 minutes at the house as they use an aerial view of the roof.
My wife chose the top of the line premium roofing system.........of course she did. :)
Within two days Jim had the bid emailed to me and then called to set a day to come by to explain everything. The other company, a well known one in Charlotte, just emailed the bid and I never heard from them again.
The crew showed up early each morning and worked until the sun went down. They did a great job and did their best to protect my property and shrubs. There was very little damage and I planned the job while my wife was out of town....a good thing for all concerned.
The sheathing on the roof was damaged and rotted in more places than the bid allowed for. I was not asked to pay more money.
As a retired Plumbing Contractor, I did my research on Charlotte roofing....their license, customer referrals, Angie's List, roofing material manufacturers and insurance coverage. They are clean as a whistle. I am not an easy person to work for and know what great looks like....THEY ARE GREAT.
The owner even sent me a hand-written thank you note before they received their final payment.
My wife chose the top of the line premium roofing system.........of course she did. :)
Within two days Jim had the bid emailed to me and then called to set a day to come by to explain everything. The other company, a well known one in Charlotte, just emailed the bid and I never heard from them again.
The crew showed up early each morning and worked until the sun went down. They did a great job and did their best to protect my property and shrubs. There was very little damage and I planned the job while my wife was out of town....a good thing for all concerned.
The sheathing on the roof was damaged and rotted in more places than the bid allowed for. I was not asked to pay more money.
As a retired Plumbing Contractor, I did my research on Charlotte roofing....their license, customer referrals, Angie's List, roofing material manufacturers and insurance coverage. They are clean as a whistle. I am not an easy person to work for and know what great looks like....THEY ARE GREAT.
The owner even sent me a hand-written thank you note before they received their final payment.
MARTHA B.
Apr 2016
They did excellent work, showed up on time and gave estimate in a timely fashion. The work was done to our satisfaction.
Response from Charlotte Roofing Specialists
"We are certainly pleased that we were able to help! Thank you for your business! David."
Licensing
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FAQ
Charlotte Roofing Specialists is currently rated 5.0 overall out of 5.
Charlotte Roofing Specialists accepts the following forms of payment: CreditCard
Yes, Charlotte Roofing Specialists offers free project estimates.
No, Charlotte Roofing Specialists does not offer eco-friendly accreditations.
No, Charlotte Roofing Specialists does not offer a senior discount.
No, Charlotte Roofing Specialists does not offer emergency services.
Yes, Charlotte Roofing Specialists offers warranties.