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Charlotte Plumbing Masters

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,

About us

Our Full Plumbing Service company we are dedicated to provide our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of Residential & Commercial Plumbing services paying attention to detail and pride into each of the projects we are involved with. All our current customers use our services cause of quality work and the integrity of our business. We look forward to building long-term relationships with our future clients, and guarantee complete satisfaction.

Business highlights

Emergency services offered
9 years of experience

Services we offer

Backflow devises testing, Commercial Plumbing, Drain line repair and installation, Kitchen Plumbing repair & installation, Main water service repair and installation, Pipe repair, Plumbing on remodel, Sewer & Drain lines snaking, Sewer line camera inspection, Sewer line repair and installation, Sewer pumps installation, Sump pumps installation, Tankless water heater repair & installation, Water Heater Repair & installation, Whole house repipe, certification repair and installation, etc.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%
Showing 1-9 of 9 reviews
Dj N.
Jul 2023
1.0
$1,500
I WILL NEVER USE THIS COMPANY AGAIN. I HAD A NEW TRASH COMPACTOR INSTALLED AND THE GUEST BATHROOM TUB REPAIRED. THE REPAIR GUY CROSSED UP MY HOT AND COLD VALVES IN MY GUEST BATHROOM. SO NOW WHEN MY GUEST USES THE SHOWER, THE HOT WATER IS IN THE PLACE OF THE COLD WATER VALVE. WHEN I CALLED TO HAVE IT CORRECTED. I WAS TOLD WE WILL HAVE TO PAY ANOTHER $90 FEE FOR HIM TO RETURN.

Kathy C.
Jan 2019
1.0
$1,900
I got a ridiculously high price and when I said I would not proceed, I got an email back saying I should have a valve installed because my water pressure is high (I also called and talked to them about this). Without my permission, knowledge, or presence, these people were on my property and took pictures of my water meter—which I am fully aware can be manipulated—and gave me a quote of over $600 to fix!!! Ummm, I did not ask them anything about looking at my water pressure, and I had just had a home inspection and there were no issues with the water pressure! How dare these people come on my property and do anything without my knowledge, presence or authorization and then tell me I need to spend over $600 to fix it because I risk future costly repairs??!!! I asked them to give me a quote for fixtures and dishwasher installation!! I would venture to say my meter was manipulated and this was a ploy to get money from me! I will file a complaint! I would say this company is NOT reputable, is unprofessional, untrustworthy, and unethical, and I strongly urge people to NOT use them!
Response from Charlotte Plumbing Masters
"Thank you for sharing your experience with our company. Mrs, [Member Name Removed], We came at your home by your request and time when you are available at home to diagnose and quote resolution to your plumbing issues including shower, tub and Dishwasher. By our vehicle tracking system, no other visits were made to your home after the initial visit lasting 30 min. Please if you have any evidence, camera recording or any other sort of evidence, provide it to Police and our management to further investigate the reason of stated not approved visit to further properly address that issue. Regarding water pressure: We apologize if that action wit water pressure check was not explained to you. We will definitely coach our technician to so on any job. The reason we checked you water pressure was cause of Plumbing Code and manufacturer safety requirements to all Plumbing fixtures required not to work at higher than 80 PSI pressure which may cause damage to pipe or connections, create leakage and void manufacturers Warranty. We, as reputable company, always check water pressure to prevent water leak and costly Property damage. Of course we can only advice about needed repairs and you , the customer, have to decide and bare any consequences. Regarding meter manipulation: No one has ability to manipulate water pressure at City meter box. Please call your current water provider to check it out and if there is some "manipulation" done to it, call and file complaint Police to further investigate and resolve. If no "manipulation" was done, Please respond back accordingly to this review. We are patiently waiting."

Ted K.
Jan 2019
5.0
Yes, I recommend this pro
$375
Great job. We have had other plumbers try to help with this major issues and they FIXED it. Very reasonable service charge and quick scheduling...and prompt for our appointment. Very happy with their service.
Response from Charlotte Plumbing Masters
"Thank you"

Carrie B.
Oct 2018
5.0
Yes, I recommend this pro
$1,222
It is completed!
Response from Charlotte Plumbing Masters
"Thank you!"

Jennifer B.
Sep 2018
5.0
Yes, I recommend this pro
$1,300
awesome. they were very responsive, on time, came back two days later and replaced the pump. they were a thousand dollars cheaper than the other company and worked around my crazy work schedule.
Response from Charlotte Plumbing Masters
"Thank you!"

Tony M.
Jun 2018
5.0
Yes, I recommend this pro
Excellent very happy with the service that I received. We are also relieved th have a reliable and trustworthy plumber. We would highly recommended to friends and family
Response from Charlotte Plumbing Masters
"Thank you for those nice words!"

Mihail D.
Mar 2018
5.0
Yes, I recommend this pro
The best plumbing service that could be provided. Dyan was very polite and educated. If I need plumbing service again, I will call again Charlotte Plumbing Masters
Response from Charlotte Plumbing Masters
"Thank you!"

Kate K.
Mar 2018
5.0
Yes, I recommend this pro
$1,900
I hired CPM for my guest bathroom remodel. They did a great job! Quality work and worth every penny.
Response from Charlotte Plumbing Masters
"Thank you! Let us know if we can help with anything else."

Ivan M.
Mar 2018
5.0
Yes, I recommend this pro
$1,395
The installer was very professional and skillful... The new water heater looks and works flawlessly...
Response from Charlotte Plumbing Masters
"Thank you [Member Name Removed]!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Charlotte Plumbing Masters is currently rated 4.1 overall out of 5.

Charlotte Plumbing Masters accepts the following forms of payment: CreditCard

No, Charlotte Plumbing Masters does not offer free project estimates.

No, Charlotte Plumbing Masters does not offer eco-friendly accreditations.

No, Charlotte Plumbing Masters does not offer a senior discount.

Yes, Charlotte Plumbing Masters offers emergency services.

No, Charlotte Plumbing Masters does not offer warranties.