Century Painting
About us
Century painting is offering 20 years of experience in the professional painting industry as well as an educational background in Entrepreneurship & Small Business Management. Serving as both Charlotte painting contractors and suburban Charlotte painters, Century Painting has quickly grown to become one of the most versatile painting companies in the Carolinas. Demonstrating expertise in traditional, contemporary and creative finishes, as well as a host of related services, Century Painting remains steadfast in delivering high quality, high impact results.
Business highlights
Services we offer
& Green Painting. Epoxy Flooring., Color Selection, New Construction, Residential & Commercial Painting – Interior & Exterior, Staining & Sealing
Amenities
Emergency Services
Yes
Free Estimates
Yes
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"Thank you so very much [Member Name Removed]! I greatly appreciate you!"
"Thank you so very much for the great review!"
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"Thanks so much!!!! The pleasure was all mine! I enjoyed working for you! Thanks for the great review!"
They missed an initial appointment we had set up to perform the painting telling me another job they were on had run over. After coming in the evening a day later they did not finish the job leaving a large section (about 4' x 2') unpainted behind a hot water tank (Pictures of the incomplete section are attached). The owner said initially that his guys forgot a roller to get behind the hot water tank and then later changed his story to say they were out of paint. I told him it needed to be finished and his response was "No one will ever notice that." He refused to send someone to finish saying that it was "not worth his time."
My experience in dealing with this company and the owner Jack Jordan was by far the worst I have ever had despite owning multiple homes and getting services like this done quite regularly. Since posting an initial negative review of my bad experience, the owner Jack Jordan followed up by threatening me if I did not remove the bad reviews. He went as far as to say the review hurts his business and in response he would call my company and make up lies about me in order to cause me problems at my own office, despite the fact that my review was 100% accurate of the poor service and refusal to come back and complete the job that I had already paid them to do. He somehow found out where I worked and was calling my office phone harassing me with phone calls and emails until I removed a negative review on Craigslist. I filed a complaint with the Better Business Bureau because of the harassment and threats and his response from that was to continue leaving me voicemails and sending me text messages cursing at me like a complete juvenile. They did not stop for several days and I had to call my phone provider to block incoming calls and texts from him. I cannot stress enough how much I would suggest everyone to avoid using this company. The juvenile behavior and poor professionalism shown after his painters did a poor job was unacceptable and borderline illegal.
"As we know there are 2 sides to every story and then there's the truth. Well the truth is, I have never done a job for [member name removed]. Actually,I don't even know her....but a past customer by the name of [member name removed]does. She must of let him use her account which I think is unethical to say the least. The real story to this is [member name removed] bullied & threatened me. He took pictures behind the hot water tank which you cant see with washer and dryer in place. I only had one gallon of paint for the kitchen, hallway and laundry room which we applied two coats. There wasn't enough paint to finish. I told him for $138 I could only provide one gallon of Sherwin Williams paint which cost $45.00 after my labor cost of two painters I netted $23 in my pocket. This was a site unseen rough estimate. I never visited the property to view it. This rental was completely run down and filthy per my painters. The hot water tank was very sticky with cob webs etc. I informed him of this. My painters knew one gallon was a stretch so they didn't paint behind there until they were finished with everything else. Well they were right. There wasn't one drop left to get completely behind the hot water tank. I explained to him what happened and he didn't believe it. I told him maybe my guys didn't have small roller, but later found out they ran out of paint. I offered to return...I finally offered him a full refund after he threw a fit screaming and yelling at me on the phone that we were not professional. He declined and then wrote this review. [member name removed] I did you a big favor for the rate I charged you. You told me you were short on money and had to use cc. & then I find out you have a $600,00 house. You told me it was only a rental and didn't have to be perfect. This is the only negative review I've ever had in 15 years of business. I'm really shocked how far he took this. Again, let my record speak for itself. Thank you, Jack Jordan"
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He showed up promptly at the start of the project and his workers finished the project on schedule. His workers were very thorough and careful with their painting. The quality of the work was excellent. Jack even had his workers repair some of the nasty paint spillover that our last painters left behind. This was something he didn't have to do, but did as a courtesy.
If/when I have future painting needs I wouldn't hesitate to call him again. He was timely, his work was excellent, and he was a pleasure to do business with. Really couldn't ask for more.
"Thank you very much!!!"
The day after the job was complete, I noticed 2 areas in my living room where the paint needed to be touched up (eggshell unfortunately likes to show flaws in the wall or paint job) - I sent Jack some quick photos, and he agreed to come back the next day to fix it up. The next morning, Jack was back with one crew member. While his employee redid the old patch jobs, Jack ran out to get more paint, and then they re-painted both walls completely, to make sure that everything blended in properly - great customer service.
"Thank you very much for the great review!!!"
Licensing
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