Founded 1984 • With Angi since July 1999
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No License Required for Trade
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Verified Reviews
Showing 1-18 of 18 reviews
Carl M.
12/21/2016
Since completion of the pool, I have tried repeatedly over the past four weeks to schedule the follow-up work we agreed upon. My attempts include leaving two unanswered voice mail messages, one successful phone call, and a message through this (Angie's List) website. During the phone call, nearly 2 weeks ago, I was told that they were working on the schedule and would get back to me. They acknowledged getting my voice mail messages and apologized somewhat lamely for not getting back to me. Instead, I was told that they would get back to me "next week." That would have been last week. I have given up and hired someone else. This is incredibly poor service for an established customer who paid them on the spot for their previous work. I'm extremely disappointed.
Description of Work
Before installing an in-ground pool in our backyard, this company did a wonderful job of disabling our irrigation system. At the time, we discussed the need for more work to be done when the pool was completed.
Category
irrigation systems
Diann C.
06/22/2015
Preston O.
09/24/2014
We use CAROLINA SPRINKLER SYSTEM to perform the annual winter and spring maintenance on our sprinkler system. While it is sometimes difficult to pin down an exact time with them, they always turn up and run through the service in a professional manner and at a reasonable price.
Description of Work
Annual system maintenance
Category
irrigation systems
Steve T.
01/14/2012
They were good. It was tough to get them sometimes, but they did pretty good work. They were excellent when they showed up.
Description of Work
I used the services of Carolina Sprinkler System probably 4 years ago. They installed the irrigation system and have maintained it in a long time.
Category
irrigation systems
MIKE C.
06/14/2011
ROSS A.
08/25/2009
Very high quality. Second installation for my homes. Prior home was 20 years ago. Uses current state technology in planning. Took CAD/CAM output from landscape engineer and overlaid his irrigation plan. Went very smoothly.
Description of Work
Installed 24 zone sprinkler system. Later added filter to system inlet. Also done periodic maintenance.
Category
irrigation systems
KAMALA H.
04/08/2008
No response, no project...
Description of Work
I called on 4/7 at 9:00 to try to arrange an appointment for the afternoon of 4/10. I described what I needed (fix and redirect several sprinkler heads and fix an intake pipe that burst during the winter). I was told that Mr. Gilbert would need to call me back. At 12:30 on 4/8 I called again and left a message on the machine, stating I need to see if he had availability on 4/10 as I generally work during the week but had that time off for other items. I have not received any call back.
Category
irrigation systems
Service Provider Response
We are sorry for any inconvenience this may have caused.edward O.
07/17/2007
PAMELA G.
05/01/2007
He did a fabulous job. We couldn't ask for anything better. He is very knowledgeable and helpful. After he completed the job we had a few concerns and he promptly came out to handle the problem. Even after we did landscaping he came back to adjust and move some of the heads around to make sure everything was getting the water it needed. He even gave us priceless advise on lighting. I would definitely use him again and recommend him to friends and family. All companies should be as responsive and take pride in their work as he does. Great job!!!
Description of Work
Bill installed a five zone irrigation system for our front yard and also trenched for seven existing downspouts.
Category
irrigation systems
BECKA T.
10/31/2006
JANE O.
10/28/2006
Bill was great to work with. He had worked with our landscape designer on several projects. He used her plan for the layout of the irrigation and the installation took approximately three days. He came back afterwords to check on the direction and flow of the system and to make some adjustments. We are very pleased.
Description of Work
Installed a three zone irrigation system in the front yard to cover the lawn area and several large planting beds. This included a control box.
Category
irrigation systems
ALAN C.
08/21/2006
Called & left voice mail to schedule work on 7/28. Called again on 7/31, since no return call. Days, later I finally rec'd call to schedule appointment. Mr. Gilbert called on day of appointment to re-schedule for following week. That day came and nobody showed up or called.
Description of Work
Attempted to schedule repairs on home irrigation system.
Category
irrigation systems
SALLY C.
10/14/2005
I WAS FORTUNATE THAT BILL HAD AN OPENING WITHIN A DAY OF MY CALL (A BIT UNUSUAL, BUT LUCKY FOR ME) TO EVALUATE IRRIGATION AND DRAINAGE PROBLEMS. HE CAME WITHIN THE STATED APPOINTMENT TIME WITH 3 WORKERS. BILL IS PROFESSIONAL AND HAS YEARS OF EXPERIENCE AND A GOOD RAPPORT WITH CUSTOMERS AND WORKERS ALIKE. HE EDUCATES THE CUSTOMER WHILE THE REPAIRS ARE BEING MADE BY THE CREW UNDER HIS DIRECTION. 90% OF MY IRRIGATION PROBLEMS WERE HANDLED DURING THE 1.5 HOURS THEY WORKED. LABOR ONLY- NO MATERIALS WERE NEEDED SO HIS FEE WAS 75 DOLLARS PER HOUR WITH SMALL DISCOUNT IF PAYMENT IN CHECK VERSUS BEING BILLED. THERE WAS MUCH DISCUSSION REGARDING A FUTURE FRENCH DRAIN FOR A DRAINAGE PROBLEM AREA. FRENCH DRAINS ARE EXPENSIVE DUE TO THE LABOR AND EQUIPMENT INVOLVED SO WE ARE WAITING A BIT ON THIS. I COULD NOT HAVE BEEN HAPPIER THAT THE SYSTEM WAS WORKING IN SHORT ORDER. THANKS BILL! YOU AND YOUR TEAM WERE AWESOME!
Description of Work
BILL GUILBERT, OWNER OF CAROLINA SPRINKLER SYSTEM, REPAIRED EXISTING IRRIGATION ON 7 ZONES AND GAVE EDUCATION ON WATERING TIMES FOR TYPES OF HEADS AND SEASONS OF THE YEAR. THEY MOVED ONE SPRINKLER HEAD ABOUT 2 FEET TO PROPER LOCATION THEY ALSO EVALUATED AND GAVE ESTIMATES ON FUTURE DRAINAGE WORK.
Category
irrigation systems
Joe W.
04/25/2005
GREAT JOB! BILL WAS ALWAYS ON SITE, AND HE INTENTIONALLY KEEPS HIS COMPANY SMALL SO THAT HE CAN MANAGE/OVERSEE ALL WORK. PROMPT, PROFESSIONAL, THOROUGH, AND VERY HELPFUL WITH OTHER ISSUES (DRAINAGE, DRIVEWAY RE-PAVING, ETC.) BILL WAS A PLEASURE TO WORK WITH!
Description of Work
BILL AND HIS TEAM INSTALLED A COMPLETE IRRIGATION SYSTEM FOR US. THEY INSTALLED MULTIPLE ZONES, DRIP LINES, SPRINKLERS, A CONTROL SYSTEM, ETC., ETC.
Category
irrigation systems
KEITH J.
02/14/2004
KATHRYN & WILL R.
12/12/2000
KATHRYN & WILL R.
10/03/2000
CAROLINE & MARK D.
07/14/1999
DIDN'T RETURN CALLS, JUST SHOWED UP TO SERVICE SPRINKLER SYSTEM AND THEN BILLED US. WE TESTED IT, DIDN'T WORK. COMPANY WOULDN'T TAKE RESPONSIBILITY.
Category
irrigation systems
Service Provider Response
We test and confirm all services provided prior to leaving the job site, However, if any problems were to occur we would definitely resolve the problem.Phone
Address
9438 NUGGET HILL PL
Charlotte, NC 28227
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